Jeff was absolutely amazing. In a pinch, he understood the pressure I was under to obtain a limo…read morefor my son's wedding only 2 days prior to the event due to an oversight on my part. His enthusiasm to get me out of a hole with my family separated him from all the other conversations I had with the competition. The driver, Mike, he hired was incredibly personable and made the actual experience of the drive the best it could be. He was patient, appreciative, and transported the joy of the night straight to the happy couple's honeymoon trip. Cannot be more thankful for this team effort! Recommend this company without any hesitation.

This is the 2nd time I hired JP Classic Limousine for prom. It was just as wonderful this time as…read morethe last. I requested the same driver my son's party had, 3 years ago, for my daughter and friends and we got him! Great guy and I trusted him fully driving around our precious cargo. The kids had a great time and us parents had peace of mind knowing they were safe! Thanks Jeff and Kelley! You are the best!

I have been using Billy Reynolds / Reynolds Limo at least twice a week nearly every week for the…read morepast several years and have never had a bad experience. His drivers are great, they are on time and professional and booking and billing is easy. 5 out of 5 stars. Bob Mac

My apologies for the length of this review, but I am extremely disappointed with Reynolds Limousine…read moreService. I contacted Billy Reynolds on February 18 to reserve a stretch limousine for a 60th birthday celebration. We spoke, he shared photos of his black and white limousine, and I felt comfortable. I provided all necessary details, clearly stating that I only needed pickup and drop-off service. I also let Billy know I needed to confirm with my friend Shelly, who was helping plan the event, and then would follow back up with him. Before confirming with Shelly, I drove a distance on February 21 to the Reynolds Limousine location to see the vehicles, and although I wasn't impressed, we decided to move forward. On Monday, February 23rd, I spoke with Billy again and included Shelly in the call. I asked about the white stretch limousine since I didn't see it on the lot, and he explained it was in the garage. That answer was acceptable. He then asked us to text the pickup and drop-off addresses, email, and contact numbers, which we did. In the text exchange, he asked how long we would need the vehicle. I reiterated that it was only for pickup and drop-off. After that, nothing. No acknowledgment. No follow-up. Silence. On Wednesday, February 25th, I reached out again to ask if the contract had been sent. Still no response. No courtesy. No professionalism. At that point, I felt completely ignored. Concerned, I asked Shelly to contact him. Surprisingly, he responded to her within three minutes. In that exchange, he stated that he does not rent for less than three hours. That policy should have been communicated upfront. Transparency takes seconds. Instead, I was left without any response at all, which felt dismissive and disrespectful. I also reviewed the company's website and found no clear disclaimer about a three-hour minimum unless it is buried somewhere. If this is a firm policy, it should be clearly stated so customers can make informed decisions and not waste their time. Professionalism and respect matter. Clear communication builds trust. Unfortunately, the lack of response, inconsistent communication, and absence of accountability have left me extremely disappointed. I cannot recommend a service that treats potential customers as an afterthought.

Great driver with a clean car. Would definitely recommend and will use again. Arrived on time.read more

This company is a complete disaster. I chose this company to bring our family of 5 to and from the…read moreairport based upon Yelp reviews. Unfortunately, if you are used to using a car service in a big city (where there is any actual competition), you will be dismayed by the lack of professionalism provided by this company. I was sitting on the airplane with minutes to go before takeoff when I received a vm asking if it was ok that the company was not able to provide a car seat for my toddler. Seeing as car seats are required by law, clearly this could not possibly be ok. Once we landed, I called a number provided on our email reservation to find out how to meet our car. The dispatcher is nearly impossible to understand. I was told that plans had changed and a new driver was going to pick us up and that I should call the new driver. Mind you, this is all happening while we are at baggage claim after a 5 hour flight with 3 young children crawling all over us. Long story short, after standing outside at airport pick-up trying to juggle our many suitcases while making sure that our children did not run into traffic, I was told that yet a different driver was going to pick us up. After calling him, it became clear to me that he was not yet at the airport. We canceled the service and were in an Uber within minutes. Finally, we should have taken it as a sign when we arrived at the airport in a car provided by this company after the first leg of our journey to discover that one of our bags had not made it out of the car. A frantic call to the driver brought him back -- along with our bag. I have never before had an experience where the driver did not remove all of the baggage from his car. Well, lesson learned (finally). Never again.

I made a reservation 1 month in advance of my Service Date. At 11:30PM EST, a few hours before my…read morereservation, Upscale Car & Limo calls to let me know the Mercedes Sprinter I reserved was 'Unavailable'. It's been over 2 weeks an I've yet to receive a refund.

Brian was so easy to communicate with, and answered all questions I had prior to the event. That…read moreday of the event he even called as it was starting to ensure everything was good to go. The driver arrived on time and was fantastic! We had the best time on the bus, the music was blasting and dance moves on point. We did a day drinking bar tour and I highly recommend! Such a great time, we will definitely be booking again! Thanks Brian and team!

Look somewhere else, not reliable. Never showed up, only reason they getting a 1 star is cause they…read morefound us another company 2 hours after they were suppose to be there.

My driver Donnie was amazing! He went out of his way to pick us up and get us home when we couldnt…read morefind an Uber or a Lyft in the area. He's friendly and affordable. We were lucky we found him that late at night. If you need a driver in the area, he's definitely the guy to call.

Kevin and Alpha Care Service provides excellent and reliable transportation services for business…read moreprofessionals and social gatherings. Kevin is extremely professional and an exceptional driver. His vehicle is brand new, he always arrives on time or early, and his pricing is very fair. As a bonus, he will also use the express lanes when necessary. (Many other services will not) I offer my highest recommendation to Alpha Car Service. Thanks for being there, Kevin. I sincerely appreciate all your help.

What can I say about Kevin and Alpha Car Services?…read more I'd love to leave the most eloquent and glowing review you've ever read, but I'm not that good of a writer. I can use adjectives like "amazing" and "awesome" quite a bit, so that's what I'm going to do. We booked Alpha Car Services for an airport drop off and pick up, a week apart. Our outbound flight was early - EARLY - on a Saturday morning. That meant he had to pick us up even more earlier than early. Kevin arrived on-time, alert and awake, and smiling. Amazing! He even helped us load our luggage into his car. (Probably a good thing, as we were all bleary-eyed and groggy.) He kept us entertained on the early morning drive and delivered us safely to the departure gate. He even helped us unload our luggage. A week later, he picked us up at the airport and drove us home. Our plane ended up being 45 minutes late. Kevin was patient and did not rush us. He even texted us with directions to an alternate pick-up location that was more easily accessible than the crowded pickup lanes. Awesome! Again, he helped us with our luggage and we were quickly on our way home. On our way home, Kevin even offered to take us by our preferred grocery store so we could pick up items that we may need after being gone a week. How considerate is that? Kevin helped us unload our luggage, made sure we could get into our house, and went on his way. His vehicle was immaculate... "showroom clean." His driving was safe. His entire attitude was positive and upbeat. I will certainly use Alpha Car Services the next time I need a ride to the airport. My only regret is that we didn't know about Alpha Car Service earlier! So much better than the other ride-sharing services!

I booked the bus for a wine tour over the weekend, and it was more than I ever expected!! My…read morecompany and I had a great experience with the pick up, drop off, the driver, and the rate of the bus. I will definitely be using Party Life Buses again!

I wouldn't recommend this company to my worst enemy..I paid in full and was suppose to have a 8:00…read morepm pick,8 came a went they finally called and said they were bus together because the people messed it up and it would take to do that and another 25 min me, so now another hour has pass and still no bus and 30+ ppl waiting to be picked up to be taken to my 40th birthday party and still no bus, I called the office back to back and got no answer and called the driver over 7 times before he finally answered the phone only for him to say the bus still wasn't ready (with loud music playing in background) and it would be another 45min.Ge gave me the number to Rico and I called him and he only lied saying the bus was 5 min out until I told him what the driver and told me, and that point I'm already two hours late for my own party and just ask for my money back. I didn't get it right back as he said I would do I had file a dispute through my bank..Never again will I ever book with them and I would advise you not to either.