Amazing experience from the booking to the drop off! This was for a grandmother traveling alone…read more The kindness and patience of the booking agent, Lee, as well as the driver exceeded expectations! The driver even gave her flowers at pick up! Highly recommend for a seamless, exceptional experience! Thank you!

Outstanding service. While scheduling they returned call promptly. They tracked our flight and were…read moreat baggage claim even though we were half an hour early. Friendly. Helpful. Would definitely use them again!

Plush Limo consistently provides reliable transportation and courteous drivers…read more There vehicles are always newer, clean and well maintained. They definitely provide the best service around.

They have no limos? Pretty sure they source it out at four hours minimum and $250 per hour! I need…read morea limo, I do not need an SUV or a van.

I forgot to review this service last year, much to my chagrin…read more However, I am in need of their services again, and am going to definitely be giving them a call again! Last time was an absolute 5 out of 5. My family lives in a rural area North of the airport, and they met me (very early!) and made sure I got to my flight on time. The ride was smooth, comfortable, and even though it was early, I could tell the driver was awake, alert, appropriately conversational, and helpful. I cannot recommend them enough!

David picked me up from the airport. He had to wait for 2 hours as my baggage was delayed, and he…read morekept in touch. He didn't seem annoyed at all about the wait - very patient and helped with the luggage. Nice clean, large vehicle. Very professional, good driver, likes what he does. Reasonably priced. Highly recommend!

I want to give a huge THANK YOU to Connections Transportation, especially Sammy and his son, for…read moretheir amazing customer service. From start to finish, they were incredibly kind, professional, and so easy to work with. Their team of drivers is truly top-tier always on time, respectful, and focused on making sure everyone is comfortable. The accommodations were spotless, relaxing, and honestly some of the best we've experienced. It felt like they really cared about our group and went above and beyond to make everything smooth. We will absolutely continue working with them for our future transportation needs. If you're looking for a dependable, kind, and professional company, I highly recommend Connections Transportation!

This is an amazing service company for transportation. Timely, informative and safe travel. It is…read morea service we have used for airport pick up and drop off. Great employees to assist with transportation needs.

This company is a complete disaster. I chose this company to bring our family of 5 to and from the…read moreairport based upon Yelp reviews. Unfortunately, if you are used to using a car service in a big city (where there is any actual competition), you will be dismayed by the lack of professionalism provided by this company. I was sitting on the airplane with minutes to go before takeoff when I received a vm asking if it was ok that the company was not able to provide a car seat for my toddler. Seeing as car seats are required by law, clearly this could not possibly be ok. Once we landed, I called a number provided on our email reservation to find out how to meet our car. The dispatcher is nearly impossible to understand. I was told that plans had changed and a new driver was going to pick us up and that I should call the new driver. Mind you, this is all happening while we are at baggage claim after a 5 hour flight with 3 young children crawling all over us. Long story short, after standing outside at airport pick-up trying to juggle our many suitcases while making sure that our children did not run into traffic, I was told that yet a different driver was going to pick us up. After calling him, it became clear to me that he was not yet at the airport. We canceled the service and were in an Uber within minutes. Finally, we should have taken it as a sign when we arrived at the airport in a car provided by this company after the first leg of our journey to discover that one of our bags had not made it out of the car. A frantic call to the driver brought him back -- along with our bag. I have never before had an experience where the driver did not remove all of the baggage from his car. Well, lesson learned (finally). Never again.

I made a reservation 1 month in advance of my Service Date. At 11:30PM EST, a few hours before my…read morereservation, Upscale Car & Limo calls to let me know the Mercedes Sprinter I reserved was 'Unavailable'. It's been over 2 weeks an I've yet to receive a refund.

They picked up my dad from the airport and drove him to Asheville. They were on time, easy to…read morecommunicate with, and my dad said the car was great!

Professional and prompt service . Will call Black Diamond Limousine again !!! Gabby we thank you…read morefor good service.

Very postive experience, the reviews are right. Ricardo is attentive and responsive. Great to deal…read morewith and makes the transactions easy! Our Driver , Bob, was extremely courteous and friendly and by far one of the best drivers i have ever come across. smooth , responsible and professional driving. Excellent Service, clean cars, punctual and communicative team. 5 well deserved stars. you cant go wrong. First Class Service.

Excellent service from the scheduling to transportation throughout my visit. I endorse this company…read morehighly!

Amazingly consistent, excellent and super pleasant service since I began with them in 2016!…read more For a while as an independent consultant, I flew weekly out of CLT to clients, often parking at the short-term lot each week wondering what new scratch to the bumper I would see when I returned. One evening heading out to meet friends I ordered a car service because all others were not available. I met, India, a fantastic lady, owner and operator of the business. I shared my issues in parking at the airport and scheduled my next business trip with PCT. Since then, with very few exceptions, I've scheduled all trips to/from the airport with them. Each and every time, the vehicles are immaculate inside and out. If it's not the sedans, then it is the large black SUVS, LOVE THOSE, I feel like a celebrity inside of them. They have always been on time to get me; often a little bit early... I've never waited. I no longer travel each week for clients, instead flying for mixed business/personal reasons so I don't get to see India or Althea as often, yet I still enjoy seeing them when I do. Together (as well as other drivers with their company) have always been professional, gracious and honestly fun to speak to and catch up with. Fun, professional, & consistent... loyal since 2016!

I will never use another cab, uber or transportation service again! This company provides an…read moreamazing service - on time and actually early when I've utilized their services. Communication is perfect - from confirming each pickup, to letting me know they were on the way and when to expect their arrival. I love the SUV - large, clean, comfortable and I feel totally safe with them. Premier Chauffeured Transportation is perfect for everyone, but I just want to add, if you are a woman traveling solo, as I usually am, this is the business to call!!