READ THIS. I should be giving 5*. You can ship for free through UPS. If you ship to the same…read morecompany on a regular basis, shipping is FREE. Simply use an out of date return label. I promise this is true. I tried talking to UPS about this but I'm sure you know, it's impossible to talk to anyone that considers themselves important. UPS return labels only log the address, nothing else. So if you reprint the return label, you can reuse it over and over. Take advantage of this wonderful offer from UPS. Every dollar matters, at least to 99% of us. Have a great day.

Attention Military Spouses... choose the post office instead! When I went to this location (my…read morefirst time sending out a package to my husband overseas), the guy helping me began to go through my package-- pulling out items one by one. I had organized the package the way I wanted and had personal notes and things in there... If he had asked me before taking my package and rummaging through it, I most definitely would have said no. I finally took the package and walked out crying. He invaded my privacy without permission and just made me feel so invaluable. This UPS store has no respect for service members and their family. We called UPS corporate and they said this specific store seems to have a lot of issues and that what they did to me was a federal offense and they would be taking care of it. The United States Postal Service treated me wonderfully! They gave a military discount, didn't go through my packages, and they were so kind and respectful!

I am always impressed with the customer service in that location, all the employees are very…read moreprofessional, always willing to assist in the best way, even call you by your name. Even for the holidays when it was crazy busy they still had that smile on their face. You can tell they're happy to help and work for UPS, even if the store was like 20 miles away I will still go to that store because of the people that work there.

I got some Butthead running the place he acted like he was doing me a favor to take my money and…read moresend a package. All I can say is if you can find someplace else to ship a package go there not this place.

This was a very fragile shipment and I am pleased to say it arrived unbroken. The family…read morerecipients were VERY pleased with the professional packing and are happy to add this special mirror to their home. As always, the owners do a first class job. We have been entrusting our dearest possessions to this shop for the past 10 years, when we first moved back to my husband's hometown. We have never been disappointed!

Efficient, friendly, and I enjoy supporting family owned businesses!! Cute little store with all…read moremailing needs, I bought a cute set of red-white-blue earrings.

I waited while this man wasn't really doing anything? anyways, a few minutes later after he finally…read moresaw me he saw my package and said he couldn't do the return because it was "bulging out" and said I needed to either buy a new box for my Amazon return or buy tape for it. it wasn't bulging out the top was opened because there's where we opened it up at. when you tape it over it fits fine. no pieces uncovered. I asked " why would I buy a box to return it in?" he said Idk. there was tape next to his computer so I asked if we could just tape it. he taped it twice and said "all I'm allowed to do is two pieces of tape." okay?

This location has amazing staff. They were helpful and patient with my Amazon return.read more

If there's a US governmental agency that needs a complete overhaul it's the US postal service. And…read morewhile I haven't seen a friendly or efficient post office in years, the location on Chestnut Expressway is THE WORST. Every clerk appears to be a charter member of the Sourpuss Society and if you need anything but stamps or to mail a letter (neither of which requires a person), you're screwed. I frequently drop packages at the UPS Store and FedEx, and the employees are courteous, friendly and helpful. Maybe the post office posse can sign up for some training in customer service.

Someone running it who is not a total disaster. I never get mail anymore unless it's through…read moreAmazon.

The service was amazing. There were a bit of a wait, but I was acknowledge and allowed to dropped…read more When I went back, the gentleman remember and took care of my needs. The price was extremely worth the customer service.

Would definitely return, very quick and friendly staff!…read more I placed a big 10 print order here for my MSU art portfolio. There was a miscommunication where I needed everything the same day, but they'd scheduled the print for the next day. I came in later, around 10 minutes before they closed to pick my prints up. When the manager (?) realized what happened, he stayed late to print everything out for me the same night. He really saved my ass with this one! If it wasn't for him l, I would've had to wait another year to apply for my college degree. He also went through each page with me to make sure it all printed exactly how I wanted, plus everything was great quality. Can't recommend this place enough.

We're 12 deep in line with 1 service window open. Monday 11.24.25 12:30pm. A holiday week?read more

WARNING WARNING IF YOU MAIL out of SPRINGFIELD MO IT will take between 21-60 days for it to just…read moreget SORTED OUT OF SPRINGFIELD MO. The remaining parts of the USA its 24hrs. they have the LOWEST SCORE OUT OFF ALL USPS OFFICE FOR 2024. EVERY POST OFFICE IN ALASKA GOT THE MAIL OUT FASTER. LOL I MAILED A LETTER BACK TO ME ON NOV 1st. it got delivered in Feb 20. Mailed Christmas cards out in October. Out of 118 0 got them before Feb 1st. It takes months to get a package delivered. Ordered some supplies from China. Took 2 weeks to Get from China to Springfield. Took Springfield USPS 186 days to get it to me. THIS IS NORMAL AS OF 2024. 2023 and back 0 problems 2024 they started on dat one.

Excellent customer service! Friendly, fast and informative this little center will save you both…read moretime & money. One of the owner/operators was single handedly manning every position-door, loading, counter, register & phone so efficiently it was impressive. Thanks for helping me get my father's guitar safely on its way! 1.5.24

Tom and Carmen are the friendliest and most helpful people when it comes to your shipping needs…read more They are a key part all of my business! Highly recommended and amazing customer service.

I have been coming to this FedEx Kinkos for many years. The staff is always so nice and so helpful…read more The gift and office supply selection is good also.

This office is much larger than our office in Alaska. Very spacious , orderly and clean. I was…read moreassisted by a very kind & friendly gentleman named James. Highly professional customer service representative.

He is a liar. never work with this company at all!…read morevery disappointed services he provide and never respond at time. very irresponsible. never recommendable

Stefan was very professional hard worker. Would recommend…read morehim to anyone who needs his help.