Cancel

    Open app

    Search

    UPS Customer Center

    1.6 (99 reviews)

    Services - UPS Customer Center

    Shipping centers

    UPS Customer Center Photos

    You might also consider

    Recommended Reviews - UPS Customer Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Heading there...
    Shantelle C.

    1 star... only because I cannot give zero! This place is a JOKE. I've been here twice and both times were unpleasant. Even on the phone, the people from this location come across as very unprofessional, and lacking training and knowledge on what they say. They falsely report speaking to package receivers, and hold packages without an explanation. Worst part is, they always say they will call back with more information and they never do. Both times I've been here, people have looked very angry and disappointed waiting for their packages... oh, and for someone like myself, who is not familiar with the area, this is not a very welcoming location.

    UPS Customer Center Entrance. The bulletproof glass panel with the prison bars creates an inviting feel.

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Erin S.
    64
    70
    15

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 9
    Thanks 0
    Love this 8
    Oh no 0
    Photo of Lei P.
    6
    110
    9

    16 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ess M.
    4
    59
    4

    16 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jill D.
    28
    39
    4

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yoni W.
    126
    16
    19

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L A.
    86
    73
    28

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ant W.
    379
    1
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J R.
    0
    11
    24

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh G.
    146
    4
    1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Miss A.
    0
    442
    174

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ian V.
    17
    5
    5

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joseph L.
    15
    14
    10

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - UPS Customer Center

    Review Highlights - UPS Customer Center

    Raphael and Will were amazing to help us get our packages back to us.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Shipping Centers 8,451 times last month within 15 miles of this business.

    Verify this business

    FedEx Office Print & Ship Center - The extremely time-consuming and unprofessional add-on that I had to draw and write out for all 10 posters.

    FedEx Office Print & Ship Center

    (66 reviews)

    Harlem

    I've always considered FedEx one of the top tier couriers. Reliable, efficient, and usually in and…read moreout with zero drama. That's why this location feels like the alternate universe version where time moves a little differently. The staff is courteous and clearly working hard, but the branch seems overwhelmed by the neighborhood traffic. There are usually only two, sometimes three employees, and once four or five customers walk in, the line basically becomes part of the entrance décor. You get about 6 to 8 feet of standing room before you are suddenly at the counter whether you are ready or not. The space itself is nice and open, but the workflow could use reinforcements. More hands or better coordination would go a long way. Compared to other FedEx and Kinko's locations that run like a well oiled machine, this one feels stretched thin most days. I am still glad it is here and open consistently. Just budget a little extra time and patience when you visit.

    Disgusting behavior from an employee named TEE ! Dare I say…read moreI believe she has a leadership roll. Her attitude is horrible, the eye rolling I could have done without. On my QR code return it clearly states no box or label needed. She insisted I needed to pay for a box. I said no I'll bring my own. Packed it came back she said you can't use that box ! Are you kidding me! So I left ! I'll just go to another fed ex. I've never had a problem with UPS, I don't know why I chose FedEx. Never using Fed Ex again and for the love of god remove Tee from working at any of your locations that is required in having human interactions ! It's not something she's even remotely good at. Karma will come around & treat Tee with poor customer service as she did me today. Avoid this location

    UPS Customer Center - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...