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Anderson, CA

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UPS Customer Center

3.5 (6 reviews)

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3 years ago

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6 months ago

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2 years ago

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1 year ago

Home delivery in Redding, CA. Packages tampered with and items stolen right out of the "taped" box. Have your iphone sent to the store!!

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2 years ago

Very professional, very friendly packages delivered on time. I always use UPS. Excellent customer service

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2 years ago

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U-Haul Moving & Storage of Chico

U-Haul Moving & Storage of Chico

(50 reviews)

Walked in and there were 2 people at the counter. Both made eye contact with me and said nothing…read moreyet they were doing nothing except sitting there staring off into space. No "hello, welcome in, how's it going" ... NOTHING. I was looking around at the boxes trying to figure out why the large boxes didn't have handles (seems odd that only the small boxes have handles when the large boxes are the ones that REALLY need handles). I waited to see if any of the two people would ask if needed help but alas, STILL no customer service. I ended up taking a large box up to the counter and asking where the handles were. One person came out and looked at the boxes and said, "I guess they don't have handles" and went back behind the counter. I grabbed the boxes that I needed, walked up to the counter to purchase them, and when I tapped my card for payment, I was told they don't offer tap. It's either you bring in your physical card or pay cash. So aside from the horrible customer service their business is also in the ice age. Who doesn't have tap to pay as an option at this point??? SUPER ANNOYING. I rarely carry cash nor do I carry the physical cards because they're all stored in my phone to use for TAP PAYMENT. Luckily, I had a couple bucks in my car for parking meters and paid with that. I was asked if I wanted the receipt, I said yes, took it and walked out. No surprise that there was no, "thanks for coming in", "have a good day" or anything else. Literally even the most basic customer service skills are lacking here. Great place to go if you want to be ignored.

I waited 30 minutes to purchase 5 boxes and wrap. There were 2 cashiers and 2 customers the entire…read moretime. While I was waiting a line formed. The do not accept Apple/ Google Pay. There is no sign anywhere stating that , so after 30 minutes they could not accept my payment , so I left for nothing. I suggest a little more customer service of acknowledgement, signage about refusing Apple Google Pay, and possibly move a little faster to act like All your customers who do have timelines , other things to do , matter.

UPS Customer Center - shipping_centers - Updated October 2026

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