I really enjoy the Women's only Spa…read more It helps me refresh and have time to think and relax. With having 4 girls it really helps my nervous system. thank you

Your place is great and most the worker giving body scrubs are nice and giving a vibes to make us…read moreso comfortable, relax . I hope your place make build a gym beside it , so that way we can do exercise and when we finish we can use your place to relaxation our muscles, mind , body and soul. That's the only thing is missing a gym room .

Had a mostly relaxing massage, and overall it did help me unwind…read more Atmosphere was calm-ish, with a few interruptions. Pressure was good, and really worked some tight knots out. Parts of the massage were very soothing and genuinely relaxing. Yet the flow felt a little disjointed at times. Experience was descent, just not the normal massage routine. Not bad, just a few times I wasn't totally sure what was happening. Definitely left feeling more relaxed than when I arrived. I would call it a 3.5-ish star experience overall. Next time, less interruptions would be nice, but they seemed busy. Good massage overall, just a bit awkward ;) $10 discount for a Premium 1.5hr massage as a first time customer!

For my first experience here, I had the head spa. I arrived 8 min early, but no one came out to…read moregreet me at my scheduled time. I walked down the hallway and called out for assistance at 10 min after my appt time. The technician who did my service didn't speak to me. The table was flat and lightly padded, no bolster for under the knees- which made laying flat for the whole time a little uncomfortable. The Head massage was claw like, with the same motion, very repetitive. It was also rough and a little jerky. Not relaxing. No real smooth movement- it was all a little like a i was taking up her time. Some of the neck and shoulder massage was ok. But that made up a very small portion of time. The technician left a few times, while the water was just running on my hair, or when the conditioner was in hair. I had no clue what was happening or what to do. I had high hopes for this to be similar to other head spas, but this one wasn't one I'd repeat

I live down the street and have been here a dozen times. I've done the couples massage with my wife…read morethree times as well. It's a step above the average Asian massage parlor; it's got a clean, fantastic setup and vibe. As the name suggests they use hot stones as part of the $60 1 hour massage which is a nice feature. I see all the 1 star reviews very concerned about tipping. I don't think people should tell you how to tip, but I also feel like these workers earn their suggested 30% or whatever is posted. TREAT YOURSELF

1 Star - Very uncomfortable tipping experience…read more I have been a regular customer at this massage place and usually visit about twice a month. As someone who also works in the service industry, I understand how important tips are and I always tip fairly depending on the quality of service. In the past I have tipped anywhere between $15-$25. However, my most recent visit was extremely uncomfortable and disappointing. I booked a 90-minute massage that cost $115 after tax. When it came time to pay, I intended to leave a $20 tip, which would bring my total to $135. The payment machine actually showed multiple tip options including $20. However, the staff refused to allow me to select the $20 option. They insisted that the tip must be 30% or more, and pointed to a small note on the table that said 30% gratuity is "appreciated." They then attempted to add $30 to my bill without my agreement. This is very concerning for several reasons: * The 30% tip was never disclosed before the service started * It was not listed on the official menu or pricing * The payment machine still shows optional tip amounts but customers are not allowed to choose them * Staff attempted to force a higher tip after the service was already completed A gratuity is supposed to be voluntary unless a business clearly lists a mandatory service charge before the service begins. Posting a small note on the table and then pressuring customers at the payment terminal is not transparent and creates a very uncomfortable situation. As a loyal customer who has supported this business many times, I felt extremely disappointed by how this was handled. If a business wants to require a 30% service charge, it should clearly state that on the menu and inform customers before the service -- not pressure them at the register after the service is finished. Customers should be aware of this policy before visiting.

Love supporting small businesses! I took my parents and spoiled them to a massage. The workers are…read moreso kind and welcoming. I was surprise to see a new massage/spa place in Edmonds and I will definitely be returning. I personally recommend adding the hot stones because that's what my mom really liked. Very clean and professional.

New massage place in town! I got the deep tissue highly recommended!! So relaxing and i felt very…read morehappy with my massage.

Decided to put this place to the test after reading the reviews. Soul Massage is excellent. One…read morething I really appreciate is how intentional their process is from the start. They have you fill out paperwork so everything is clear ahead of time. It really helps avoid any miscommunication and makes sure boundaries and preferences are respected. During the massage itself, they stay consistently engaged the entire hour if you choose a full session. It doesn't feel like they're just going through the motions or killing time like some places I've been to, they genuinely focus on the treatment and go all in. They also provide water afterward, which is a thoughtful touch and makes the whole experience feel even more professional and cared for because some places I've been to give no water. Overall, it's a really solid, high-quality massage experience.

Very LOUD and not a relaxing experience! All massage beds are by the front entrance with bells on…read morethe door and constant talking and phones ringing - was quite frustrating more than relaxing

This location specifically is amazing and ESPECIALLY MADDIE!!!! (sorry if that's the wrong…read morespelling) I had a terrible experience with the Kirkland location and had to reach out to this location for help. Maddie told me not to worry and she would take care of my issue. She called the owner of the Kirkland location herself to get it figured out and then called me back to tell me the issue is resolved all within the hour. I had been trying to get this taken care of with the Kirkland location for a month and a half and her calling herself to make sure it was fixed was so helpful and amazing! She deserves a raise! It's rare these days to find someone that truly cares about helping out when issues arise and gets them resolved so quickly. Very professional and sweet! Thankfully i no longer work in Kirkland so i can come to mill creek now instead! Highly recommend Love the facials!

Turned away because I have cancer!…read more I've had several massages with cancer. I ask before if they have cushions to put under my chest. If not, I will bring my own pillow. It's never been an issue in seven years. Today I was told I couldn't be accommodated at all! Shocking!

Mimi was the highlight. She was so sweet and gentle with the services but rough with the scrub…read morewhich I liked. She is incredibly hard working. I felt so amazing having warm water splashed on me on a plastic table . Tip the masseuse after the service. Showers were nice, the hot tub was luke warm at best and there are no hair ties so you literally have to use your locker key which I didn't like. The vibe felt old in here but it was still a vibe. Receptionist was sorta outta it. But Mimi was the goat

This was my first time going here and it will be my last time. I don't recommend for anyone to come…read morehere, and definitely don't bring your children. My husband was in the steam room sitting with his eyes closed relaxing, and when he opened his eyes, the room was full of men masturbating and giving each other hand jobs. He left the steam room and didn't feel comfortable to return. He felt violated and disturbed by this behavior. We have been to multiple Korean spas all over the country, and have never experienced anything like this. It would be simple to stop this behavior, all they would have to do is have an employee whose job it is to make rounds and enforce the rules which are clearly posted - no sexual acts. Unfortunately there are hardly any employees around, and that is why these perverts can get away with these public sexual acts. Believe it or not, children are allowed at this spa. I am considering reporting this to the police for that reason. Now that I am here writing this review, I am seeing that there are multiple other reviews reporting the same thing. The fact that this continues to go on shows that management does not care. I will be posting this review anywhere that I can, and telling my friends and family to avoid this place.

OK, I've been getting massages at this Lynnwood location for a number of years now…read more I only started to work with Marina in the past few years (3?). She's great. Healing hands and sharp humor. I believe she's achieved Elite status. She's responsive. So, if you need more pressure, or focus on specific areas, you're covered. She keeps notes, and you don't have to remind her of what's ailing you on every visit.

I have gone to Elements multiple times. Their massage therapists are fine but I will no longer be…read morecoming here. Recently I booked a massage online which was accepted and confirmed virtually. The day before the treatment, I received a call from their receptionist informing me that the therapist preferred 90 minute slots and asked if I would be willing to update my massage from 60 to 90 minutes. Otherwise they would need to reschedule me for another slot. Their other time did not work for me. While the receptionist was very friendly and polite, the reasoning that the therapists didn't want to have empty portions in their schedules felt like a bait and switch. Essentially, asking me to spend more money with the therapist to make my visit worthwhile for them. This was frustrating especially because I had already booked a 60 minute massage with upgrades. Receptionist stated this is a known issue with their online scheduling platform, which seems idiotic issue that should be fixed for a large franchise since it significantly impacts the customer experience. This is the first time it has happened, so it's possible it is a therapist by therapists preference, but be alert that they may not be able to keep your appointment.

I bought a Groupon for a 60-minute massage and aromatherapy session at Tranquil Touch Therapy, and…read moreI was delighted! Tina is very accommodating and makes you feel comfortable. She asks a lot of questions to ensure you get the best experience. She is also gentle and very professional. Her suite is located inside Sola Salons suites. It is small, but cozy and clean. She has a bench that opens up to store your belongings and the massage table is heated and very comfortable. While getting your massage, the atmosphere is very relaxing and you enjoy gentle spa music. The only thing I would warn about is that from time to time you can hear the conversations of the other suite tenants/businesses and customers. This isn't something that distracted me from the experience, so it wasn't a problem. Overall, I had a great experience and plan on going back. I would highly recommend Tranquil Touch Therapy.

My first trip was a wonder. I was trying to find someone close for regular massage and Tina was…read moreawesome. She did not just "Do a massage" but rather focused on where I needed it the most. The massage room was great and very nice. Very professional and very covid compliant. I have already booked another massage.

Amai Day Spa is a Hidden Gem! I definitely recommend it for anyone looking to relax and treat…read morethemselves! Their customer service is top tier and they really go above and beyond!

Had such a great experience! I got a few spa week gift cards for Christmas and wanted to try…read moresomething a little different from the classic massage. I booked the "Look Better Naked" package, which consisted of a sauna session, body scrub, and wrap. First, I was led to a private changing room to leave my items, grab my robe and slippers, and get ready. Then I went in the infrared sauna for 30 minutes and was able to take breaks and grab water in my own secluded area. Rachel met me here when the time was up and we did my scrub! She dry brushed me first, then wet scrubbed, followed by a full rinse (my first time being rinsed laying down- honestly kinda fun). She was thorough and had great knowledge of lymphatic drainage! Rachel also checked in with me from time to time to see if the pressure was okay or if anything was sensitive. Post-scrub, I went to wait in the relaxation room. There was an old man in jeans and sneakers in there trying to make conversation with me while I was in a robe, which I hated. But not a reflection of the business, just an odd place for him to be. Next I did a mud wrap which was warming and honestly comfy while Rachel gave me an amazing head massage. I got rinsed again, then covered in lotion, and was ready to go! My skin was baby soft after the treatment and I felt so good. The front desk staff and Rachel were all lovely and I can't wait to return! I do wish they had online scheduling, as it was challenging at times to reach over the phone. But they were flexible and able to get me in quickly.