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    Upkeep Home Services

    5.0 (1 review)
    Open • 9:00 am - 10:00 pm
    Updated 2 months ago

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    Response time

    10 hours

    Response rate

    100%

    Services - Upkeep Home Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    Kandice B.

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    Premium Landscape Services - Complete Install

    Premium Landscape Services

    (39 reviews)

    In all fairness, I waited a while to see how things would settle, but my opinion hasn't changed:…read morethis is a horrible company that did more damage than good. They were supposed to trim a laurel hedge, but decided to only trim it as far up as they could reach without bothering to do the upper couple of feet. It is a horrible mess. They were supposed to re-gravel the driveway, but, brought such a fine-grade gravel that it was more dust than stones. I spoke about that and Sam Hill, the owner, said "It'll be fine once it rains." NO it's not. Most of the "gravel" blew away. It's a lumpy mess. I had also specified that I wanted the gravel to go all the way out to the edges of the current drive. I even said "I want it wide." Wasn't done. I complained and Sam said, "It looks like a nice, strip up the middle." He said if I wanted it out to the edges, he could write up another bid!!!! I had gone out the day before and weeded and made the edges of the drive very clear. These lazy people didn't even bother to move a trash can that was at the side: they just left it un-graveled. They didn't spread gravel over the entire area that is the turn-around either. You can see where they just put their gravel around in patches when they thought they could get away with leaving the old gravel. They cut a 50-year old lilac down to the ground for no reason at all. Apparently, Sam's parents own a nursery, so he "made it right" by putting 2 inch tall cuttings in its place. I objected because lilacs are very slow growing. Sam said "Oh, no...they grow really fast." NOT TRUE. I then went to a nursery and picked out a 4 foot tall lilac that would still not make up for the towering one that had been destroyed, but would be better than cuttings. Sam said he'd go get it. Well, he must have gone back to mom and dad again. They planted a one foot tall weakling that is now dead. I wanted them to plant something to mask my neighbors fence from view. I said something flowering, like a dogwood or cherry. I expected someone who calls himself a landscaper to know plants; to know what would grow in the space indicated. I babied that tree for months, but...it's now dead, too. So, thousands of dollars went for damage and ignorance and laziness and refusal to repair what they ruined. DO NOT USE THESE PEOPLE.

    Absolutely amazing. Samuel is great, and the entire crew did an amazing job. They installed a…read moredriveway (pavers), a flagstone patio and walkway, fencing, and a wide selection of plants. I was impressed with the workmanship, the professionalism, and the end result.

    A Better Cut Lawn Care - After

    A Better Cut Lawn Care

    (7 reviews)

    These are the most efficient people I've ever had do my lawn. Their attention to detail and the…read moresheer pride they take in their work is unsurpassed. They clean up all the cuttings and leave nothing behind but a beautiful lawn! None better that I know of, highly recommend!

    Look at this patio they built for me. This patio is amazing! This is hardscaping genius…read more I needed the work done because the maple tree was too close to my house. They cut down the tree and hauled it away. Then they found the wires and pipes. Then they used a track hoe to dig up the tree roots. It was huge mess but they hauled it all away. They also dug up a really big flower bed. They moved valve boxes, augmented the soil, and planted bulbs. They smoothed the patio area and filled it with layers of gravel and sand. They measured the grade and made a plan for drainage. They brought blocks and caps and pavers from a local source. They built the steps, carefully fitting together the corner joints. Then they built the walls and glued down the caps. To place the pavers, they started with a circle and wove a pattern around it. They added a border in a contrasting shade. To make the pavers fit together, they had to cut each one with a heavy saw. Every piece had to be measured and marked and cut. They did it with teamwork and rapid precision. They sanded the floor with polymeric sand to seal it. Then they helped me move the furniture and hang the artwork. The project took less than a month. Every day they left the work site as neat as a pin. I paid them very well for doing this work and you should too.

    Gomez landscaping

    Gomez landscaping

    (11 reviews)

    We had our lawn edged along with some weeds and bushes pulled. He gave an affordable quote and got…read morethe job done on time. Would recommend!

    I really wanted to find a long term lawn care person... but this wasn't it. When I messaged for a…read morequote they did get right back to me. He came out relatively quickly and did a site visit to give me a bid although the day after he said he would initially be out which caused me to change plans and use two days to get bid. The bid was very reasonable - about an acre for 120 + grass removal. I accepted and he said he would be back Thursday or Friday the next week. Both days came and went then I got a message that he would be there Saturday... I was supposed to be off the 2 days he told me to expect him but was working on Saturday. When I came home the lawn still was not mowed. I then got a text and he said I hadn't accepted the invoice he had sent me via text. I told him I didn't know I needed to and asked about some extra charges on the invoice - as it turns out he accidentally added taxes for a few different locales on my bill. The bill was corrected and I accepted the invoice. He (or an employee) showed up to mow - almost 2 weeks after the initial bid and a week after the first scheduled time - but didn't bring their riding lawn mower and only finished about a third of the yard due to grass height. He notified me of the issue, told me he would be out the next day with his rider to finish. He did finish mowing the yard but since he was charging extra for grass removal he sent me a message saying he got all the grass up that his rider would pull up. I thought that was odd... I waited to pay until I saw the yard - and his assessment that he got everything up that could be was not true. There were sections of the lawn that looked almost raked and other sections that were thick with grass and without tire tracks through it. It obviously had NOT been driven over. I messaged him with pictures and said either to remove the grass removal fee or come back out and finish the job. He sent me a new invoice with a reduced amount and no further communication. I saw the other reviews, I understand the nature of the work and how things may need to be fluid as far as dates/times. I even would have been fine if he had simply said that he would come back out and finish picking up the grass... and I would have given him another shot. But collectively the missed dates for the bid, missed dates for the mowing, the first trip out being unprepared - despite having seen and bid the job, failing to finish picking up the grass and finally not coming out and finishing the grass removal - I just cannot do business with this kind of performance.. and I really wanted to. He did remove the grass removal fee, that was a positive...I regretfully cannot recommend this company and will be looking again.

    Lee's General Landscaping and Yard Clean Up

    Lee's General Landscaping and Yard Clean Up

    (468 reviews)

    Shorewood

    Those guys worked so hard removing the sod from my back yard. They were great. You know, everything…read moreis clay around here. There were a few areas where I didn't want plants disturbed and they totally honored that. The price was very fair and I'm so glad I hired them for my job. I now have a beautiful vegetable garden where raccoons once roamed and rolled my lawn searching for grubs. And, p.s. communication was excellent.

    We hired Lee's General Landscaping to do a total yard cleanup + clear a bunch of plants and…read moreinvasive species from our perimeter, then add medium bark to suppress regrowth. Our assigned estimator Kimball came by for the initial walk through on July 3rd. We walked the property and I pointed out areas that we wanted cleared and bark added to suppress new growth. He left us with a video of him walking the property and shortly thereafter we had an estimate. My wife and I reviewed it, and wanted to see what it would cost to add landscaping fabric and rocks to some of the areas on the initial estimate. I responded to Kimball and he asked for a Google image of the home with the areas we wanted the work done marked. I then sent him the requested materials via a color coded aerial image. Kimball then asked to come out for a second look to make sure his measurements were correct. I was unable to accompany him for that walk, but he did do the checkup. We had a second open ended estimate shortly thereafter showing what the added rocks and fabric would run per square yard. We then decided on just doing bark (simplest install) - no landscaping fabric or rocks, but in all of the same areas marked on the aerial photo. To be doubly safe, I sent him a second aerial photo marking where we wanted the bark. Kimball's final estimate included a breakdown of what 4 yards, 6 yards, 8 yards or 10 yards bark would cost to procure and install. He told me that they would start at 6 yards with our property per his assessment, and if more were needed, they would request the additional amount day of the job. 7/25/26. The day of the job. Lee's arrived, I walked the grounds with the foreman and they got to work. Late in the day, I got a call from Kimball saying that the 6 cubic yards of bark he'd ordered wasn't enough to cover everything and that they needed another 2 cubic yards to the tune of several hundred dollars to complete all areas we wanted covered. I agreed to the up charge and Lee's crew completed the job. About 10 days went by, and our very nice looking yard started to sprout weeds all over the place. Naturally, I was expecting to see obvious weed growth here and there pop up, but this seemed like a lot. Regardless, I got to work pulling the weeds every 3-4 days or so, added some more bagged bark I purchased from Carpenitos here and there, and as I tackled each section of the yard on various days. Then, they exploded. By the 6th week, we were overrun and I couldn't keep up. I did some checking, and found that for successful weed suppression, you need at least 3-4 inches of bark coverage to prevent light from reaching the newly cleared topsoil. Lee's quote stated they they lay down "at least 2-3 inches" of bark - not the gold standard 3-4 inches, but fairly adequate. So, I got out there with a yardstick and started measuring. Low and behold, most of the front and back yard had as little as 1/2 an inch to 1.5 inches bark coverage. The areas I'd hit with bags as I weeded were barely pushing 2 inches, which means they too were initially VERY thin. I then photo'd the explosion of overgrowth and sent it to Lee's general email with a concerned message attached. Kimball replied to the message, but he refused to acknowledge any error had been made on his part or Lees in terms of the estimated coverage vs. completed work. Ultimately, he refused to remedy the situation without charging us thousands of dollars more. We went back and forth multiple times via email, and he would not budge - not even to cover labor only to rake back, and remove the overgrowth. He also refused to connect me to a senior manager or owner - eg: a 3rd party in the company whom could objectively review the situation, stating that he was a manager and partial owner and in charge of our estimate. We were charged over $3200.00 after tax for the job. It will likely cost us thousands of additional dollars to remedy the overgrowth resultant of Lee's error, and for which they refuse to acknowledge or accept responsibility. I'm personally kinda shocked considering their reputation and long standing place in the community. We used their services for lawn mowing and occasional yard work in Seattle many years ago without issue. My how times have changed.

    Upkeep Home Services - homecleaning - Updated September 2026

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