Music has been much better since they got rid of Cole and his bad attitude. Equipment is being…read moremaintained better now.

The 1-star review is due to a wild safety incident and how Mecca handled it. I started a membership…read moreand was there for only 2 months before they let some stranger without a membership into the gym who physically broke into my locker, stole my wallet, and immediately went on a shopping spree with all my credit cards. I called the police who came and I filed a report. During that process and my back-and-forth with various staff I mentioned that of course I would like to cancel and expect given the extreme circumstance that the cancellation fee would be waved. I was quickly assured that would not be a problem. 6 months go by and I don't hear a word from Mecca until I get a nasty email telling me I owe them over $300 in unpaid membership fees. Shocked, I call them up to discuss. Whoever I talked to told me to email the manager. Manager didn't reply back to me but the billing person did and basically explained that they could care less if my wallet is stolen and since I did not follow some specific sign they claim was posted somewhere that in order to cancel you have to *email* the manager (I guess talking to him or the people reporting directly to him is not enough), they would not consider the verbal agreement at the time valid. Even though I didn't lay foot in the gym since, even though their lack of security (not checking people's membership status during the day) lead to my wallet getting stolen, even though they silently went along for 6 months without communication making it seem settled, they have sent this made-up "bill" to a collections agency. Haven't dealt with a business so vile and greedy before in my life. As for the gym itself, incredibly overrated. You are basically paying double what you should to deal with an overcrowded gym with frequently broken machines and which is a bit filthy at times. Take your money elsewhere!

My family lives out here and me and my husband find ourselves visiting at least once a year! I'm so…read morehappy that I have a studio while visiting! Taylor is so sweet and one of the best instructors I've had so far. You can tell she loves the method and her club. Looking forward to returning on all my trips back! :)

Start off my saying thank you to Taylor! She is by far the sweetest person ever. I feel so welcome…read morehere. Her personality just shines. Absolute sweetheart. She works my butt off. Not a dull moment in any of her classes. Her words during the 45-minute workout is inspiring and makes me want to not stop and keep pushing through.

I love Orange theory and have been going religiously for 10 years 4 days a week. I am 66. I…read morerecommend it to every person I know. The workouts are challenging and different everyday with different focuses on strength, endurance, and power. As with any workout, getting started is the hardest part, but so rewarding if you can just get started. It is my mental and physical therapy! I highly recommend it to anyone. The workouts are challenging and designed around all fitness levels from just beginning and needing to get active/in shape to those that are in fabulous shape and just want to be healthy. If there is a downside it would be a little expensive for many. If one puts it in prospective though and break it down for what one prioritizes in their life you can have a monthly membership (unlimited) for one night of going out to a nice dinner for two?? Your choice! The coaches are fabulous too!

Good workout, coaches are great buttt their customer service is awful. They double charged me and i…read morehad to hassle them for months to get the charge removed. Fast forward to now i am dealing with back pain and have a doctors note saying im restricted from activity and they never responded to my email requesting to discuss what options i have. Which leaves me to finish the month of workouts i paid for even though i should not be lifting, rowing, running or biking....

Monica is the whole package. She challenges me to be my best self! Highly recommend. Not enough…read morestars to rate her!

Monica is the best! She's very knowledgeable and patient. I came in not excercising after having…read moremy kids for a few years and she has made it so fun and easy to get back into it! I love the workouts, they are the perfect amount of challenging. Highly recommend booking with Monica! You won't regret it!

This has got to be the best gym I've ever worked out in. A weightlifters dream with all the great…read moreequipment, new and well maintained. Gym is not crowded, each time I was there , there might have only been 2-3 other people max. Service is friendly and accommodating. We got a weekend pass as out of state visitors. Pro tip: register on a weekday, since weekends may not have a front desk person to assist Recommendations : 1) test out your access after registration. Make sure to test with door locked to avoid possible subsequent issues 2) bathroom stall was out of toilet paper, so hopefully some more can be stocked up. Overall, would definitely return to visit the facility if I'm back in the area. Keep up the great work.

I've been to gyms in 12 different countries and Jack City Fitness in Boise, ID, is, by far, the…read morebest one I've stepped foot in. Boise is my hometown and I come back here to visit every year, but I spend so much time jumping between gym looking for the equipment I need depending on what I'm training that day. The moment I walked in and saw the equipment they had to offer, I knew I was home. They have everything you need to take a true holistic approach to fitness. The moment I walked in I was greeted by the welcoming staff and shown around. Unlike most places I've been around here where the front desk employee kinda looks at you weird like they're wondering why you're bothering them with your presence. All in all, Jack City is an uplifting environment with a welcoming community and unparalleled fitness resources that makes me miss it and wish I had a place like this to train at when I'm gone. And plus, they're one of the only place I've ever seen with kettlebells that go over 50 pounds. Thank you for having me, JFC

This is one of the greatest gyms I have gone to, far better than high school gyms. I'd personally…read morenot listen to the one other terrible review that's left on here, sure there may be a bunch of people at certain times; such as 4-5pm since people are getting off of work. Around 3pm there are quite a bunch of high school students working out (including me). No, people don't film their friends doing sets, no, nobody is barefoot. The machines aren't sticky because you get a RAG and spray to wipe them down if they are ever left with sweat. The staff members are very pleasant, and are present during the times that are displayed on the front desk. If you're all about gym etiquette and are don't like grunting then go ahead and go to planet fitness where that grunting won't be heard over the lunk alarm, jeez. Better yet, get a pair of noise cancelling headphones or earbuds. The staff members clean and vacuum the gym as well as the bathrooms daily before they leave to go home, as this is a 24-hour gym. If there's someone using the machine you need then it's as simple as asking "how many sets do you have left?" and then being patient as said person finishes their workout. Yes, you may see high school students working out in groups and waiting for their friends to do their sets before continuing theirs, just pop a question and you'll get the machine in a few minutes. No, we don't bite. The gym was recently remodeled and looks far different than it does in the displayed photos. There are many more machines than there were a few months ago. There is also an upstairs where you can do yoga and other sort of workouts. There are many options for cardio and there are usually enough machines for everyone since there are so many. There are fans all around the gym that keep it nice and cool inside, it also usually smells good due to the staff cleaning so much. This is the perfect place to improve yourself and your quality of life, go ahead and give it a shot. Pausing and cancelling memberships are also very easy as you don't sign your soul away (unlike other gyms). One recommendation I have is about the music played in the gym, it could be a little better. However, since I am very sensible I bring my own noise cancelling headphones if I want to listen to something else. Thank you for the staff for being very helpful, and thank you to the manager for being very kind.

As per the other poor review, the gym seems to cater to one demographic only. Junior high and high…read moreschool students. No matter when I go, and I've tried multiple locations at multiple times in the afternoon, evening and at night, the gym is OVER RUN by groups of teenagers. They gather in groups of 3-10 - all use their phones, crowd other members. Don't use the cleaning materials provided, walk around with no shoes like they own the place. They let the friends in the doors and don't scan in like other members. I've tried reaching out to club stuff or ownership and get no response. I cannot wait to find a different gym and highly recommend that if you want to workout on clean, accessible equipment you look elsewhere. They seem to have cut a deal with local junior high and high schools to allow access to an unlimited number of teenagers and it ruins the gym for all their other members and they don't seem to care.

you guys as a company need to be more precise on your holiday hours says your open but you're…read moreclosed I just watched three gym goers besides myself come and go because it's not open fix your website and holiday hours so gym goers know when they can come in or not...

This location is fraudulently charging me for a membership I DONT have. I bought my friend a…read moreprotein shake upfront and they stole and assigned my card info to her account that they have been changing me and her both for each month. Manager is Tom who never called me back. No help and no call back. Despite them obviously not being able to show any contract with them, they won't resolve and choose to steal.

All the machines you need and a decent space overall. The abs and stretching area is pretty tight…read morewhen more than a few people are in it. Machines work as intended and restrooms are clean. Normal PF the employees just playing on their phones behind the counter. No welcome, goodbye, or cleaning during my few days here.

Terrible company. With terrible staff. money hungry company that won't help out there members with…read morea refund when I truly cannot afford it. All they care about is the money that they pull in they do not care about their members.

Great place! Dane the GM is awesome!! My granddaughter Emilia is a free spirited 2 year old with a…read moremind of her own and loves it. She has had a couple of meltdowns and we had to depart class early and Dane gave us a credit for the class. The coaches really work with the kids to keep them engaged. Highly recommend!

Our daughter has been attending KidStrong since they opened! Although we have missed many classes,…read moreit is easy to reschedule if needed. It is such a great environment for kids to build their physical and mental strength. Aside from the physical work, they also focus on many things like making eye contact when introducing themselves, public speaking, and so much more. If you're looking for a fun weekly activity for your little ones, KidStrong is the way to go!

This facility is one of the cleanest I have been to. Catt and Mary are always making sure their…read morefacility and everything in it is clean. They also make it a very welcoming and friendly place so that's why there are so many that love to come and workout. Thank you Catt and Mary!

My family was looking for a gym to join and start enjoying some low-key exercise weekly. The lack…read moreof contracts or forced commitment combined with the brand new gym build at the new Eagle Rd location basically made this zero risk. The place is very nice, clean, and well stocked with equipment we are interested in using. One more thing that really tipped the scales was the on-site sauna access. Only two of the Idaho Fitness Factory locations in the valley have sauna access (both men and woman have separate saunas). The sauna is good size and sits around 195F which is a temp that works well for us. Highly recommended, and would suggest you stop by and check it out.