you guys as a company need to be more precise on your holiday hours says your open but you're closed I just watched three gym goers besides myself come and go because it's not open fix your website and holiday hours so gym goers know when they can come in or not... read more

This location is fraudulently charging me for a membership I DONT have. I bought my friend a protein shake upfront and they stole and assigned my card info to her account that they have been changing me and her both for each month. Manager is Tom who never called me back. No help and no call back. Despite them obviously not being able to show any contract with them, they won't resolve and choose to steal. read more

Axiom fitness is a real breath of fresh air as far as the 24 hour-ish gyms go. Now I have been a member of the Anytime fitness and Planet Fitness, as well as Snap but this one just is a few steps above in quality and atmosphere. From the moment I walked in and was greeted by the staff I was impressed. They have membership people and trainers who also give new members evaluations/assessments for free and of course those at the front desk who great you with a smile each visit. The locker room has been a little less than clean on occasion and the counters are always covered with water and there are no towels, paper or otherwise available for wiping down. This could use some improvement. The facilities seem to be clean at all times and if a piece of equipment seems to be broken, it's only for a day or so before it's back in service. read more

Axiom - Gyms Near Me - Meridian, Idaho

Not recommended. Very similar to reviews listed below... unethical business practices. In addition - leadership values misaligned...highly advise looking at a different gym if you don't want to rack up fees for non membership use. Haven't used the location in approximately 7 months. Just to be told I didn't read the fine print. When requested to have someone discuss the matter higher our outside the actually location. The request was left unanswered. read more

It's been three years that I've had my membership here so I figured an update was needed. The gym still has a very "new" feeling to it. Lots of the equipment is updated and in good service. I lowered my rating from a 5-4 mostly due to cleanliness of the facility and the attitudes of the personnel training staff. This Axiom location does suffer from poor locker room cleanliness, but that could be an indication of the life cycle of an active gym. There are a lot of people who go through this location daily so the janitorial staff needs to be on top of things. They have recently renovated and expanded the main gym floor. Honestly it feels like an actual cohesive floor plan now. They've doubled the Astro turf and added more equipment all around. I definitely still recommend this gym, but I'd like to see more efforts from management on cleanliness and ensuring that their training staff treats all members equally. read more

Wow. It's been a few months since I've been at the village axiom and it's really gone down hill. Half the machines were falling apart. And this was just on leg day. Probably won't be back unless there are improvements read more

Once upon a time this place was incredible. The reason for the lower stars now is the lack of cleanliness. The showers are missing grout which tells we we will have mold soon. I've brought it to the attention of the manager but seems to fall on deaf ears. Shelves in the shower and shower heads are leaking frivolously. Maintenance overall has gone down and is my reason for less stars on this update (2 1/2 years now) read more

Axiom - Gyms Near Me - Meridian, Idaho

The location is great for me. The facilities seem nice, in spite of the typical "bro" culture that you just can't escape from in big gyms. My only issue is I've had nothing but terrible and rude interactions with the employees that work there. Just asking a simple question gets you eye rolls and comments like "it's a gym, it's pretty self-explanatory". Alrighty then...sorry to be a bother. read more

The gym and bathrooms are both very clean. They have lots of equipment and floor area. This location has a pool. I'm on a trial membership coz I just moved here. read more

If you're looking to workout with no bs it's not a good place for you. If you're looking to take pictures in the mirrors and sit on equipment you'll find yourself surrounded by 200 people just the same. Gym is always packed full, hot and musty from all the bodies and you have to wait to use any piece of equipment. All n all not worth it and need to really cancel my membership. read more

Your gym smells and the equipment is run down. You keep building things the majority of members don't want or need. Your locker rooms are disgusting and some of your male employees are very unprofessional with females. Your fees and hidden costs are illegal. Check out the complaints on the BBB website. read more

Axiom - Gyms Near Me - Meridian, Idaho

All the axioms are awesome. Friendly staff. This location has super nice equipment. Monthly vip is affordable

If you ever join, you can never leave. After turning in my daughters key card over a year ago we just got a bill today for almost a years worth of dues. Shady business practices for certain. read more

I love Axiom mostly because of their mystic spray tans they offer! I get unlimited each month at a really decent price. Glad they offer dark in the unlimited package as well! read more

Axiom - Gyms Near Me - Meridian, Idaho

This is a very nice gym, that is not what this review is about. What it is about is their shady practices of keep charging and charging fees. Sign up fee, monthly fee, annual fee, it never ends. And yes, I know it is in your contract, the contract you sign after some high pressure sales, but it is ridiculous to charge an annual fee inside a couple of months of the initial signup. Of course I expect an annual fee, no issue, but they should come once a year. Your practices are deceptive, and given you had to put a WARNING on your voicemail system for your billing company, I know I am not the only one that thinks so. In addition, perhaps you should think about customer retention, and perhaps instead of hiring strictly high pressure sales people, you should hire someone in charge of customer retention. A simple reverse of the excessive charge, even a good portion of it, and I, the customer, would have felt heard. Instead I got: "too bad too sad" and I cancelled my membership. To top it off, and what settled my decision is signs such as: "Pool out of service until further notice" and "no more towel service" I guess the technical term you are looking for is "Bait and switch". read more

I am just beyond disappointed in the way this gym is run. I have had an issue for awhile now and in the beginning they let me know they could fix it and now they have gone back on that and have charged me even more money. I have been trying to get ahold of upper management for awhile now and when finally I did they didn't even want to work with me. Very upset. You are better off going to a more personal , smaller gym. Take caution when signing up! read more

The gym provides all the amenities you need to get the gains you want, but a certain staff manager named Brent needs some work on proper etiquette. There is a free 7 day trial pass offered online to try out the gym. I tell him my background of how I'm interested in Axiom because of location, but i have other friends that go to a different gym. Therefore, I want to try out the pass to see what the vibe is like and a week seems long enough to get a sense of the crowd. On the other hand, Brent takes me on a 30 minute tangent on how the other gyms are unbearable and why Axiom is the best. Furthermore, he never introduced himself. I understand you have to sell the gym, but just let a person do the free trial pass, record him in the system, and let the person do their workout. The only vibe I got from Brent was another dollar sign. Like I said, good equipment, but make sure you feel respected. read more

I loved it when I first joined it, but I've been targeted by one of the management members. Today one of the front desk clerks asked me (a VIP member) for my ID and made up that it was a new rule, starting today. The facilities need better maintenance and cleaning, towels for cleaning the equipment shouldn't be re-used, because that's perfect to spread bacteria and viruses, so I usually use the scarce wipes located in a few spots around the gym. Swimming pool and hot tub need some maintenance, the paint is peeling off in several spots, which makes it unpleasant to the touch. It's definitely time to improve and update! read more

Ive been a member for quite a while. The gym is fine, but I have been noticing it going down hill quickly. The place is filthy. The bathrooms are disgusting. The toilet paper and paper towels are always out, and you can actually see the mildew buildup on the bathroom counters... SO gross!! I would be willing to bet a lot of money that the bathrooms aren't even getting cleaned weekly, when it should be daily. Really really disgusting. There have been a lot of new members since the beginning of the year, and we've been noticing that none of the newbies wipe down their equipment or put their weights away, which is frustrating. Today I watched a female trainer "training" (improperly by the way) a client, and afterward they just left the barbell on the preacher curl bench and walked away... shouldn't she have been teaching this new gym goer the proper gym etiquette? If you go upstairs, the whole upstairs just stinks like mold and sweat. The whole place needs a serious deep cleaning. The new YMCA opens soon, and it will be interesting to see how well Axiom does. read more

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Not the gym you want. Dishonest. Will continue to bill you after you cancel despite them telling you they won't.

Axiom and I got off to a bumpy start when I encountered an incredibly rude and unwelcoming salesman. I am happy to say that my initially terrible experience with Axiom has been overwritten by the wonderful service that followed. After lodging a complaint, they were super quick to respond. They truly took action and made me feel very welcomed. Brandon, one of the trainers, was encouraging from the start and through his actions alone, was integral in my decision to officially join Axiom as a VIP member. Alex and Jason were both very helpful and I am excited to start my new fitness journey. As the working mom of a toddler, I find that where going to the gym was once a chore, now it's a treat. This gym has a ton of wonderful amenities to offer and I look forward to logging many hours in several Axiom locations. Thanks again, Axiom staff for turning a poor beginning into a great one. read more

The people are great. It is always very clean and the equipment is alway in good repair. I've never found anything to complain about with the only exception being that the weight area is to small and sometimes in the morning it seems crowded. However they are expanding so I will be excited to see if they make more room for weights read more

Let's just call it what it is these people will mistreat you and mis bill you when it's time to leave. Checking in is right up there with entering a Federal building you will be harassed every time and when the counter girl is busy guess what you can wait on her to check in because no ones getting in here for free! The internet is trash running at a whopping 3mbp you can't stream music for crap. Crunch fitness is less money and won't harass you coming and going plus the internet is around 35mbs which is video worthy. read more

Update! Same exact dust bunnies everywhere, no more towel service. Not vacuuming and cleaning daily is alarming. All sorts of bro fungus festering in here - you're going to get sick. Very sick. Alright settle in, kids - Iceman's gonna drop some real talk on you here: First of all, this is a brand new facility that somehow manages to remain pretty filthy. Don't believe me, Axiom staff? Take a peek around your jungle gym station - pretty sure those dust bunnies have established a political structure and are launching a space program soon. You've had a broken faucet in the men's locker room for a month. Inexcusable. You have an uncovered towel drop in the locker room, which is not particularly sanitary but more so is just disgusting, especially when it's the first thing you see upon entering. The one or two maintenance people you employ are friendly and industrious, but you need more of them. If you go to any quality fitness club in a major city, you will see staff cleaning not only the locker rooms, but the equipment itself at least once an hour. I have yet to see anyone cleaning equipment at this location. That is troubling. It should not be the responsibility of the member to spray the equipment - people are lazy and just won't do it. If you want them to wipe down machines, replace the spray bottles with Clorox wipes. It's easier and you won't have soggy used rags soaking up bacteria all over your facility. Your water fountains are visibly harboring mold cultures and probably shouldn't be used until you figure out how to clean them. Inexcusable. Moving on... Front desk staff are the typical disinterested college types, normally seen texting and avoiding eye contact rather than even faking good customer service. I'm not sure if there is any in-club management - if there is, he/she/they are not visible which tells me that they don't really care. Next, can we please for the love of Goose's widow lose the '80s and '90s pop music??? You are the only gym not named Curves that still plays that crap. You want the truth in fitness? Your music blows. At least stock some headphones in your shop area for those who may experience suicidal tendencies from your playlist. Next, why do you have multiple TRX stations, but no TRXs available for anyone to use? Are you that concerned of theft? Why not purchase a few of the handy dandy TRX ceiling mounts? Why do you have a "track" if one lane serves no purpose other than to house your kettlebells and rowing machines? Poor design as well, as the far lane isn't even really a whole lane because of the nearby windows. Which is a nice segue to the next point - lack of equipment as a result of poor layout and lack of space. Hex deadlift bar? Nope. ViPRs? Nope. Dual cable/pull-up station? Nope. (Side note, how can you have ONE cable station for an entire facility? That is absurd, especially during peak hours.) Oh, but we've got curl bars up the wazoo! You can do curls all day here at Axiom. No waiting! Again, the whole truth in fitness thing is a joke. Axiom was absolutely taken to the cleaners by whomever coined that tagline. The truth in fitness is that a decline bench serves no practical purpose and you have several machines that can cause serious injury as they promote dysfunctional movement and harmful torque - Smith machine, quad/hamstring extensions, etc. Imagine what you could have done with the space occupied by unnecessary equipment and your "Cardio Theater". Rather than have two people ride a stationary bike while watching Caddyshack, you could have installed more practical equipment and training space, which right now is virtually nonexistent. And how about a no cell phone policy? That's a no brainer in this day and age. It's one thing to keep your workout on your mobile device for reference, but there is absolutely no place for phone calls on the fitness floor or in the locker room. (Hey management, this would be a great opportunity for you to come out of your cave and establish a presence!) As the Treasure Valley continues to grow, it's only a matter of time before a LifeTime Fitness or Equinox moves in and puts Axiom out to pasture. This is a convenient, low-cost option geared towards bros and people who like to listen to Garth Brooks and Mariah Carey while they work out. Poor atmosphere, poor customer service, poor layout. This is all a reflection on the corporate strategy, or lack thereof. The branding and marketing is illogical - there is no "truth in fitness" reflected in anything happening in this facility, and the hyped-up Perx program offers incentives to pizza parlors and tanning beds, which, last I checked, were not the cornerstones of a healthy lifestyle. As someone who has spent his entire life in front of a mirror flashing his pearly whites, the Iceman knows a thing or two about gyms. Without serious investments in marketing and operations, Axiom is headed for a rude awakening. Book it. Iceman read more

I recently had to move states, before doing so I came into axiom with my outrageous $150 cancellation fee so that I can get out of my extremely overpriced membership. Paid my fees and left. 5 months later I get a letter in the mail from their collections agency with a $500 bill inside. When I called in I was told there was no manager I could talk to so the front desk was as far as I got. Almost 2 days go by until I finally get an email back from the assistant manager saying the cancellation was never filed and she gave me the agencies number. Possibly a 2 sentence reply is all that I got. This place sucks! If you ever decide to get a membership keep clear documentation of everything on the account, I didn't and it may end up costing $650 by the time it's all over.... read more

I have been working with Jake Gold (a trainer at Axiom @ The Village) for a little over a year. I have been happy with with my results and I think the staff at The Village is exceptional. And I do agree with one of the other reviews that said it gets crowed there sometimes, but the other members are so nice it ends up being an excuse to make a friend. And my review may seem a little over the top but my doctor just told me that I will not need to take blood pressure meds because my exercise and diet reduced the need. Axiom is great! read more

*2/19/15*** yelp was read...bathrooms improved greatly! HOUSE MUSIC WAS TURNED UP EVEN LOUDER FOR SPITE. You can see what you're dealing with here- encouring others to join other clubs and comiserating with others how problematic management hasbeen on such a silly thing. Lose another star. *UPDATE* 2/18/15Axiom at the villiage has really gone downhill since only 4 months. With the hearing loss due to WAY TOO LOUD HOUSE MUSIC...my eyesight has improved to see how filthy the ladies lockers and general locker room are. The toilets are often disgusting also to mention often OUT of toilet paper!! The gym management in charge won't hear you over his enormous ego....relagating all issues to "intolerace". I'm pulling a star from my review for these major oversights in good business. 10/30/14-Lots of gym for your money. Its very clean. Great equipment; never see a down machine- and I'm here nearly everyday. Childcare is state-of-the-art and attended with kind and lovely women. Massage spa in house big plus! Movie theater workout is the BOMB! The pool and hot tub is treated with a salt water solution; 'le love'!!! My only compliant (and the reason two of my friends quit this gym and I can't get anyone else to join - hey I want my perks so I want to get joiners) but their house music is so loud I have to blow my ear buds out not to hear their awful music selection on the P.A. system. Or worse, I feel like I have to shout to a pal to chat during work outs. Not good for ear health. Maybe more people will complain and they'll turn down the nasty house music. There are more workout options; but the above is what I use. read more

I was visiting my friend for the weekend, wanted to try out Axiom at The Village. Tried to use a visitors pass my friend provided me & was treated very rudely with no compassion or accommodation for a sort of misunderstanding of using my "7-day trial pass" by JAMES, the salesman. I will not be visiting this location again, instead i will drive out of my way to the Park Center location. read more

I love this gym. The equipment is amazing from the self resetting benches to all the stair steppers. The price is on point as far as bang for your buck. Sure I can find a lower price elsewhere but not as good of a value. The kids center is great and they do a fantastic job with my two kids. I highly recommend especially since they doubt require a contract. read more

The management at this gym needs to take full responsibility for it's overall condition versus tell patrons to submit issues on line, the gym is dirty, pool is very dirty, equipment needs more attention and maintenance, clean dry towels to wipe down equipment after use are non existent most of the time and need replaced way more often. Members I have talked too are fed-up with the excuses and lack of action to clean and maintain the gym, sure the gym is busy that's a good thing so management should make sure maintenance and cleanliness keeps pace. I only see one lady cleaning and doing her best to keep up but she needs help to stay on top of issues. I see lots of people at desks and only one working hard on the floor. So, management get out from behind the desk and out and about with your eyes and ears open to the real world. Try asking around about what you can do to keep the gym in great shape, you might just get an ear full both positive and negative comments. Don't try to defend just listen and take notes.. Thanks, read more

I love this gym! Smiling faces as soon as you walk in. The gym is always exceptionally clean, and doesn't smell bad either. The employees are super nice. Kids club is AWESOME! The girls in there are amazing and I am not nervous at all to leave my children. I can even watch them when i work out, which who doesnt love that. Overall im super impressed with this facility. I wouldn't choose a different gym than Axiom! read more

My friend (a VIP member) and I went to the Axiom in Meridian right by the entrance of the freeway on 7/25 at around 8 PM. It's a great gym and I really like working out there so I decided to get my own membership. I went to the front desk to talk to someone and waited for a minute while the two employees stood there flirting with each other and completely ignoring me. I finally had to approach them and ask if I could sign up for a membership. They looked at each other and then the girl said, "Ummm well you can just do it online if you want to do it tonight or you can come back tomorrow and someone can help you." There was no indication that the front desk was closed/closing or that they stop doing memberships at a certain time. There was really no reason at all as to why neither of them could help me considering the fact that they were both just standing around doing nothing important. I felt like they totally just brushed me off and basically told me to either do it myself or come back another time. They were not very friendly or helpful at all and they seemed to be focusing more on each other rather than doing their jobs and gaining some new business. I did end up getting a membership online and I'm excited to start working out there but that encounter was just kind of confusing and frustrating. read more

I went in to talk about gaining a membership. It was a Saturday morning, and they didn't have enough membership representatives working so we had to wait 15 minutes. Then the guy we worked with struggled to communicate the policies and different options. We kept asking questions, and he said that he didn't know many of the answers. Finally, when we were able to see the actual fees, it was outrageous! $20 a month sounds great, but then you have to pay a $200 joining fee and an additional $40 within three months of signing. I asked him if he ever had specials on the joining fee, and he said he didn't know. He said that you could stretch out the $200 joining fee into smaller monthly payments. It's not when I have to pay it that's the problem, it's that the $200 joining fee is absolutely ridiculous in addition to another $40 within three months. It was pretty packed when we were there, and he said that the kids club could have up to 40 kids in one room. That's insane! Also the hot tub is broken down when we were there. Needless to say, I walked out without a membership. read more

When canceling our membership due to the pool being dirty all of the time, the staff at the front desk were rude and arguementative. The steps she said to take to cancel were the opposite of what the contract states. Also the contract shows we will be billed for one final month after cancellation right next to the section that shows we were billed for the first and last month dues at the time of signing up with the gym. The first sign of bad business with the gym was when they charged us twice for the first months membership dues. There's no way I'm going to pay the last months dues twice. What a disappointing experience. This wasn't the first time the staff has been less than helpful. When trying to point out that the pool is always dirty the gentleman said it's cleaned regularly. He didn't bother to ask questions or look to see if it had been cleaned properly. He was very dismissive. I would stay away from Axiom at all costs. read more