I'm continuing my quest to repair things instead of replace and I am so glad that I found Golden…read moreBoot! I had two requests for them - to fix the zipper on a leather backpack and to restore an old Coach tote of my grandma's. She used it for 50 years and it is a great quality but was looking a little worse for the wear. They were very upfront about what they could and could not fix which is always appreciated. Some of the scratches and cuts were too deep for a repair. I've attached before and after pictures - I am so impressed with the shine now! The zipper was fixed well too but I had figured that one wouldn't be as challenging. Will definitely go back with more projects for them!

We needed a holster for our survey metal detector and nobody could repair UNTIL I brought it to…read moreGolden Boot! He had it fixed and just like new in a few days!! VERY appreciate and GREAT work!

Worth the wait! I was recommended to try this place by a friend who exclusively wears cowboy boots…read moreso I knew I could trust her. She gave me a heads up that I would have to be patient...repairs take months. When I dropped the boots off they did tell me it would be a while as they had a ton of work ahead of me. I was totally fine. It took a couple weeks longer than estimated so be prepared for that. We are so happy with the results! Our vintage boots are now wearable and looking great. Thank you so much!!

Everytime I drop my shoes off at Evrmae, I'm reminded of how grateful I am that we have such a…read moregreat shoe repair shop here in Franklin. The quality and service is the best!

I was so happy when i found this place (It must ave been at least 5 years ago) and i have not…read morelooked at another cobbler since. Your shoes are in good hands and their work is of the long lasting kind. The have fixed up my Chanel boots and my Louboutin heels as well as some great Italian finds and given them much more use then i could hope for. Last time i was there I was sent home with eggs too! From their chickens... how cute is that. Love this place!

Landed in Nashville and found my heal tip needed to be replaced. Called and they told me to come…read moreover and to give them an hour. They actually repaired while I waited. Spoke with my niece who lives there and she said she also takes her shoes there.

Read the reviews and STAY AWAY! Reached out via email about flipping a buckle that arrived…read morebackwards for a brand new pair of Marc Jacob's boots asking if they could fix this. They made it sound like it would be an easy fix and only be 15 dollars. I had someone else pick them up (they charged them 25....) and when she brought them back I saw that they had butchered the strap. Ripped leather, poor stitching repair and just plain ugly. If they weren't skilled enough to do the work they should have just said no. Now I have a 500 dollar brand new pair of shoes ruined. I try to always support local business but any place that would knowingly send back this shoddy work with so much as an apology and instead actually charge more deserves to be avoided.

This is the place to take your shoes and boots in Nashville. Only downside is they are overloaded…read morewith work; and the wait time is current three weeks. They are inexpensive but quality work never is. But they can keep a good pair of shoes or boots that are well cared for, pretty much indefinitely. This is the place to go...

Nothing but amazing shoe guys. Not only are there shoe cobbling skills amazing, but their YouTube…read morechannel is super fun as well.

Old School customer service. Made an error. Took the blame on the chin and it right and then some…read more I could go to a cobbler here in. Cali, but it's not the convenience of a local business I'm looking for. It's the integrity and loyaty. I'm be sending my work to Tennessee. Hats off to Potter and Sons.

I wanted to give this place a great review. First for the art of conservation, repair and caring…read morerather than tossing and getting new stuff. We have used them a few times to repair some cowboy boots and they did a great job. They were fast, faired priced and very easy to work with. I definitely recommend them if you need to have leather in general repair. They have different types of services. Come check them out!

Highly recommend Lim's Shoe Repair. I am local, and Mr. Lim has worked on multiple pairs of…read morecowboyboots for me over the past few years... Sole protectors, new heels, stitched-on vibram 430 half soles.... Everything has always been perfect and done in a VERY timely fashion.

I brought in my $500 Alden boots to have the soles topped topped. I figured since this place was in…read moreGreenhills that they would be pretty good with high-end shoes. I told the woman several times please do not paint the sides of the shoes, because I like the beautiful wood layers to show. I came back on Tuesday and it look like someone took brown fence paint and painted my beautiful $500 shoes. They then proceeded to fix them while I waited, Took a belt sander and completely destroyed my shoes. Their English is not good, and the man said "no understand." Shouldn't you understand if you're going to take peoples money? Do not go to this place if you have nice shoes that you care about.

I wish I could give it 0. Actually, I wish I could give it negative stars. They RUINED my favorite…read morepair or boots by staining them and ripping them. They denied doing this and told me "I only wanted to complain" when I asked for my money back. I would much rather have my favorite pair of shoes back. NEVER GO HERE.

Always good repairs! Shoes, boots, purse, extra holes in belt...done correctly and within a week…read more Sometimes done at the time for something simple.

Awesome service and the best shoe repair. The owner is very attentive and makes sure your…read moresatisfied.

Packed up my bag to take to this shoe repair. Got owner on…read morethe phone. He couldn't understand my english. Tried to explain twice, exactly what I needed. He said, he did not understand and would I bring the shoes to him to explain what it is I was asking.... Me thinks not. If he cannot understand my english on the phone, I doubt he will understand my english in person.... Next.

The lesson learned is not to pay in advance for something that may or may not be fixable. They did…read morea fine job on 4 pair which had obvious issues. The fifth pair I was not sure they could be fixed and I went ahead and paid in advance and I'm not even sure what the prices were but it seemed reasonable. When I went to pick them the shoes looked exactly like they did when I dropped him off. So because of the language barrier and a general sense of their righteousness versus the customer being right prevented me from getting my money back or satisfaction.

Actually went to the one in Franklin but there wasn't an option to review ... anyways, our family…read moreis all in trades . One kid is a plumber , other a roofer . Their daddy is roofer... we came in to get everyone new boots for Christmas . We dropped a couple coins in here today ,but the boots hold up . You can have these resoled and they are good as new . We got the package deal with the socks and cleaning kit . Not sure that was a good deal but they are going in the stockings from Santa . Sales people were helpful but a lot of word salads with the sizing and add on packages .. but it was a good experience and we got what we needed .

Redwing is a high quality product ! I purchased some boots I needed for a job in security almost 20…read moreyrs ago. I still have them. I also purchased some shoe/boots for knocking around in and Redwing will clean and oil them for you every month. They now have a machine that will map your feet and find you the best shoe / boot with insoles that match your feet.