We needed a holster for our survey metal detector and nobody could repair UNTIL I brought it to…read moreGolden Boot! He had it fixed and just like new in a few days!! VERY appreciate and GREAT work!

I brought in a piece of luggage that had a broken piece. I saw that there were many other items…read morewaiting. I mistakenly thought this meant that it would be a long wait for my item to be fixed...but no! I was pleased to get a text two days later that it was ready! My guess is that those pieces that I saw were waiting to be picked up! Thank you for doing such a quick job! I'll be back!

After taking 5 weeks and having to call for an update I received my boots with new heels on them…read more Wore them twice and they both have already worn off and down to the metal again. And they have terrible hours.

Even though it is the busy holiday season, they squeezed me in for a quick heel fix and had me on…read moremy way within the hour. Thoughtful service and quality repair at a great price- appreciate it so much during these busy seasons!

Landed in Nashville and found my heal tip needed to be replaced. Called and they told me to come…read moreover and to give them an hour. They actually repaired while I waited. Spoke with my niece who lives there and she said she also takes her shoes there.

Ill make it simple: Great service, Price and craftsmanship. Conveniently located downtown if you…read moreblow out your soles boot scootin on Broadway. Highly recommended!

This is the place to take your shoes and boots in Nashville. Only downside is they are overloaded…read morewith work; and the wait time is current three weeks. They are inexpensive but quality work never is. But they can keep a good pair of shoes or boots that are well cared for, pretty much indefinitely. This is the place to go...

Love this spot!! They did a great job my shoes came out like new. I brought in like 7 pairs of…read moredress shoes and some cowboy boots. Highly recommend.

Nothing but amazing shoe guys. Not only are there shoe cobbling skills amazing, but their YouTube…read morechannel is super fun as well.

Old School customer service. Made an error. Took the blame on the chin and it right and then some…read more I could go to a cobbler here in. Cali, but it's not the convenience of a local business I'm looking for. It's the integrity and loyaty. I'm be sending my work to Tennessee. Hats off to Potter and Sons.

I wanted to give this place a great review. First for the art of conservation, repair and caring…read morerather than tossing and getting new stuff. We have used them a few times to repair some cowboy boots and they did a great job. They were fast, faired priced and very easy to work with. I definitely recommend them if you need to have leather in general repair. They have different types of services. Come check them out!

Great work . Owner very nice & professional . Stretched my shoes to fit. Highly recommendread more

I brought in my $500 Alden boots to have the soles topped topped. I figured since this place was in…read moreGreenhills that they would be pretty good with high-end shoes. I told the woman several times please do not paint the sides of the shoes, because I like the beautiful wood layers to show. I came back on Tuesday and it look like someone took brown fence paint and painted my beautiful $500 shoes. They then proceeded to fix them while I waited, Took a belt sander and completely destroyed my shoes. Their English is not good, and the man said "no understand." Shouldn't you understand if you're going to take peoples money? Do not go to this place if you have nice shoes that you care about.

I wish I could give it 0. Actually, I wish I could give it negative stars. They RUINED my favorite…read morepair or boots by staining them and ripping them. They denied doing this and told me "I only wanted to complain" when I asked for my money back. I would much rather have my favorite pair of shoes back. NEVER GO HERE.

Always good repairs! Shoes, boots, purse, extra holes in belt...done correctly and within a week…read more Sometimes done at the time for something simple.

Awesome service and the best shoe repair. The owner is very attentive and makes sure your…read moresatisfied.

Packed up my bag to take to this shoe repair. Got owner on…read morethe phone. He couldn't understand my english. Tried to explain twice, exactly what I needed. He said, he did not understand and would I bring the shoes to him to explain what it is I was asking.... Me thinks not. If he cannot understand my english on the phone, I doubt he will understand my english in person.... Next.

The lesson learned is not to pay in advance for something that may or may not be fixable. They did…read morea fine job on 4 pair which had obvious issues. The fifth pair I was not sure they could be fixed and I went ahead and paid in advance and I'm not even sure what the prices were but it seemed reasonable. When I went to pick them the shoes looked exactly like they did when I dropped him off. So because of the language barrier and a general sense of their righteousness versus the customer being right prevented me from getting my money back or satisfaction.

Actually went to the one in Franklin but there wasn't an option to review ... anyways, our family…read moreis all in trades . One kid is a plumber , other a roofer . Their daddy is roofer... we came in to get everyone new boots for Christmas . We dropped a couple coins in here today ,but the boots hold up . You can have these resoled and they are good as new . We got the package deal with the socks and cleaning kit . Not sure that was a good deal but they are going in the stockings from Santa . Sales people were helpful but a lot of word salads with the sizing and add on packages .. but it was a good experience and we got what we needed .

Redwing is a high quality product ! I purchased some boots I needed for a job in security almost 20…read moreyrs ago. I still have them. I also purchased some shoe/boots for knocking around in and Redwing will clean and oil them for you every month. They now have a machine that will map your feet and find you the best shoe / boot with insoles that match your feet.