I'm continuing my quest to repair things instead of replace and I am so glad that I found Golden…read moreBoot! I had two requests for them - to fix the zipper on a leather backpack and to restore an old Coach tote of my grandma's. She used it for 50 years and it is a great quality but was looking a little worse for the wear. They were very upfront about what they could and could not fix which is always appreciated. Some of the scratches and cuts were too deep for a repair. I've attached before and after pictures - I am so impressed with the shine now! The zipper was fixed well too but I had figured that one wouldn't be as challenging. Will definitely go back with more projects for them!

They fixed the zipper on my backpack when I couldn't find another shop that would even try.read more

I was so happy when i found this place (It must ave been at least 5 years ago) and i have not…read morelooked at another cobbler since. Your shoes are in good hands and their work is of the long lasting kind. The have fixed up my Chanel boots and my Louboutin heels as well as some great Italian finds and given them much more use then i could hope for. Last time i was there I was sent home with eggs too! From their chickens... how cute is that. Love this place!

Landed in Nashville and found my heal tip needed to be replaced. Called and they told me to come…read moreover and to give them an hour. They actually repaired while I waited. Spoke with my niece who lives there and she said she also takes her shoes there.

Worth the wait! I was recommended to try this place by a friend who exclusively wears cowboy boots…read moreso I knew I could trust her. She gave me a heads up that I would have to be patient...repairs take months. When I dropped the boots off they did tell me it would be a while as they had a ton of work ahead of me. I was totally fine. It took a couple weeks longer than estimated so be prepared for that. We are so happy with the results! Our vintage boots are now wearable and looking great. Thank you so much!!

Everytime I drop my shoes off at Evrmae, I'm reminded of how grateful I am that we have such a…read moregreat shoe repair shop here in Franklin. The quality and service is the best!

I have a pair of suede Fye boots. The heels were in need of serious repairing. The local cobblers…read morewere backed up until sandal weather was due to return. I emailed Peabody. Their email response was on point and they answered all my questions! I boxed up my favorite Fye pair, and with a phone call to verify the correct address with "Troy" I shipped them out USPS. Per the tracking they arrived two days later at 10 a.m. I received a Text from Peabody at 11:30 a.m. the same day alerting me that they were done and would be shipped out the same day. I paid and two day later my boots arrived USPS. They looked great and I wore them the next day to work. I was more than pleased.

Needed a leather strap for my purse so I went here. An older guy waited on me, the owner I assume,…read moreand he was so rude. Waited 2 weeks for them to call when it was finished, never heard from them so I went in and there was my purse sitting on a shelf not even repaired. He charged me $100 for a cheap plastic strap and was very impatient with me. Will NEVER do business with Peabody Shoe ever again!

Nothing but amazing shoe guys. Not only are there shoe cobbling skills amazing, but their YouTube…read morechannel is super fun as well.

Old School customer service. Made an error. Took the blame on the chin and it right and then some…read more I could go to a cobbler here in. Cali, but it's not the convenience of a local business I'm looking for. It's the integrity and loyaty. I'm be sending my work to Tennessee. Hats off to Potter and Sons.

I found this business through Yelp and am extremely happy with the results…read more Although I have lived in foreign countries and my job allows me to interact frequently with non-native speakers of English, I had a difficult time understanding the owner, and I wasn't sure that he had understood my request. However, be patient and do not let the apparent communication barrier deter you from doing business with Model, because the service is superb. You need to pay up front for repairs. They charged me $34 to replace the soles on a pair of dress shoes and told me to return after 3 days. I wasn't sure what to expect, but the shoes are even better than when new and will probably last me at least a couple of years more. I will definitely be returning here whenever I need shoes repaired.

I brought in my $500 Alden boots to have the soles topped topped. I figured since this place was in…read moreGreenhills that they would be pretty good with high-end shoes. I told the woman several times please do not paint the sides of the shoes, because I like the beautiful wood layers to show. I came back on Tuesday and it look like someone took brown fence paint and painted my beautiful $500 shoes. They then proceeded to fix them while I waited, Took a belt sander and completely destroyed my shoes. Their English is not good, and the man said "no understand." Shouldn't you understand if you're going to take peoples money? Do not go to this place if you have nice shoes that you care about.

Actually went to the one in Franklin but there wasn't an option to review ... anyways, our family…read moreis all in trades . One kid is a plumber , other a roofer . Their daddy is roofer... we came in to get everyone new boots for Christmas . We dropped a couple coins in here today ,but the boots hold up . You can have these resoled and they are good as new . We got the package deal with the socks and cleaning kit . Not sure that was a good deal but they are going in the stockings from Santa . Sales people were helpful but a lot of word salads with the sizing and add on packages .. but it was a good experience and we got what we needed .

Redwing is a high quality product ! I purchased some boots I needed for a job in security almost 20…read moreyrs ago. I still have them. I also purchased some shoe/boots for knocking around in and Redwing will clean and oil them for you every month. They now have a machine that will map your feet and find you the best shoe / boot with insoles that match your feet.