We needed a holster for our survey metal detector and nobody could repair UNTIL I brought it to…read moreGolden Boot! He had it fixed and just like new in a few days!! VERY appreciate and GREAT work!

I brought in a piece of luggage that had a broken piece. I saw that there were many other items…read morewaiting. I mistakenly thought this meant that it would be a long wait for my item to be fixed...but no! I was pleased to get a text two days later that it was ready! My guess is that those pieces that I saw were waiting to be picked up! Thank you for doing such a quick job! I'll be back!

Landed in Nashville and found my heal tip needed to be replaced. Called and they told me to come…read moreover and to give them an hour. They actually repaired while I waited. Spoke with my niece who lives there and she said she also takes her shoes there.

Ill make it simple: Great service, Price and craftsmanship. Conveniently located downtown if you…read moreblow out your soles boot scootin on Broadway. Highly recommended!

Always good repairs! Shoes, boots, purse, extra holes in belt...done correctly and within a week…read more Sometimes done at the time for something simple.

Awesome service and the best shoe repair. The owner is very attentive and makes sure your…read moresatisfied.

I wanted to give this place a great review. First for the art of conservation, repair and caring…read morerather than tossing and getting new stuff. We have used them a few times to repair some cowboy boots and they did a great job. They were fast, faired priced and very easy to work with. I definitely recommend them if you need to have leather in general repair. They have different types of services. Come check them out!

Great work . Owner very nice & professional . Stretched my shoes to fit. Highly recommendread more

This is the place to take your shoes and boots in Nashville. Only downside is they are overloaded…read morewith work; and the wait time is current three weeks. They are inexpensive but quality work never is. But they can keep a good pair of shoes or boots that are well cared for, pretty much indefinitely. This is the place to go...

Love this spot!! They did a great job my shoes came out like new. I brought in like 7 pairs of…read moredress shoes and some cowboy boots. Highly recommend.

Nothing but amazing shoe guys. Not only are there shoe cobbling skills amazing, but their YouTube…read morechannel is super fun as well.

Old School customer service. Made an error. Took the blame on the chin and it right and then some…read more I could go to a cobbler here in. Cali, but it's not the convenience of a local business I'm looking for. It's the integrity and loyaty. I'm be sending my work to Tennessee. Hats off to Potter and Sons.

While I have been a fan of Red Eing shoes and work boots for about 50 years, I am disappointed in…read morethe service I am receiving re: a substandard pair of shoes. To be honest, the shoes I am referencing are about 15 years old and have a molded sole. They are Red Wing branded but made in China. About 6 months ago, I saw that the soles on both shoes were cracked and separating from the body of the shoe. I took the shoes to the Upland, CA store where I was assured that they could be re-glued and brought back to serviceable. The quality of the repair, offered at no cost to me, was not good and looked like someone had used.a silicone-like goop to cement the soles and had not smoothed the visible "goop". I accepted the shoes and brought them to Tennessee when my family moved here in August, 25. Last week, I brought the shoes out to wear and found that the repair had not only failed, but the soles were disintegrating at the repair sites. I know the shoes are old and out of any warranty, but I feel as though the Red Wing brand is known for durable footwear and should make good on an inferior product. The Goodlettsville store very graciously advised that they would reach out to Corporate for resolution. 2 days ago, I was told that Corporate was going to offer a $75 coupon towards the purchase of a new pair of shoes. I looked at the selection of shoes and boots and saw that the suitable replacement shoe will cost $289. Needless to say. I am disappointed with Red Wing. I have shared my story with Corporate and an awaiting a response. If I am not offered a suitable solution, I fear that I may not return to the brand in the future. PS: all my other Red Wing shoes and boots are built on a "welted sloe", which can be repaired in the event the sole wears out or fails as did mine. The molded sole is a cheaper alternative which I would now deem as " disposable" and will not purchase in the future.

Stopped by on a road trip home because I always wanted to get fitted. Love my new boots for work &…read moreriding motorcycles! The guy working there today was very helpful by sizing my feet & providing advice for fit & boot care.

This seems like a business that is struggling to stay afloat. As much as I empathize with the…read moreproprietor, it also means he does not have the proper materials to do the job. I was looking for a new Vibram heel cap for my boots, he did not have the proper size and it wasn't Vibram. His solution was to add move leather to the heel and then put on a more shallow heel cap. This would be an OK solution, however it would end up costing me TWICE what new heel caps would (about $25). Again, I empathize with the shop owner but I don't want to pay double because he doesn't have sufficient inventory of shoe repair parts. He seemed like a very nice guy that was eager to please, but again I can't pay double the price because he is a nice guy.

Great shop! I have a backpack that the strap had come unsown and was almost fully detached from the…read morebag. I popped in to get it fixed and he fixed it right up for me while I waited.He is very knowledgeable in his craft and gave me great advice for the future care of my bag too. Highly recommend and would use again!

After taking 5 weeks and having to call for an update I received my boots with new heels on them…read more Wore them twice and they both have already worn off and down to the metal again. And they have terrible hours.

Even though it is the busy holiday season, they squeezed me in for a quick heel fix and had me on…read moremy way within the hour. Thoughtful service and quality repair at a great price- appreciate it so much during these busy seasons!