omg this place is a joke. first i walk in and it's a ghost town, not greeted, no hello, the associate (claire) was too busy in the phone.......so i am an alumni, and was looking for some new swag for my daughter who is 17 and is considering uri for undergrad. well, my i'm looking around and my boss from work calls......so i step out of the store for a moment so i wouldn't disrupt the "business". she follows me outside screaming that i stole a hat. the same hat that i arrived at the store in, and have had for 3-4 years......well she grabs it from me (again outside the store), and then notices its got sweat marks, hair, obviously has been used for years. absolutely unacceptable. then she gives it back to me and goes back inside. after finishing my phone call i went in and asked her name and who the owner is. she refused to answer who it was. 40k a year , i would imagine that they have cameras......it was 3/19 around 110 pm. rude rude rude......and when you pull up google info about the business it says just that! notorious for bad service. so i left with a 3 dollar magnet with 300 cash in my pocket. what a joke this place is. Read the google pic it's right there. Who is going to do anything about it? I have a feeling no one.......oh and I smelled marijuana emanating off of her.......great hire! read more