Vadim took care of me in minutes! He had the watch working again while I waited. He even removed…read moresome links from my vintage Swatch! And he only charged me $15, which is what he quoted when I sought estimates and availability on Yelp!

Third time here. RING DOORBELL FOR ENTRY. In for a new…read morebattery for my Luminox dive watch. In and out in 10 minutes. $15 Can't beat their service or price. Will be back for sure.

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Mr Josef, I did my part taking off the bad review I gave you in exchange for you to fix my clock. I…read moredropped off the clock on April 3rd for the 8th time. It's about time you give back my Clock in working condition after over 2 years of back and forth. Either your shop can fix it, or not. Either case I'm ready to pick it up.

Had a great experience with Gray & Sons, transaction between shipping and quote and payment was…read morewithin 2 weeks! Highly recommend if you have jewelry to sell.

I made an offer and got accepted by email. Later on that day I got a phone call from Rich with the…read moretotal. He said the watch need to be inspected first since they just got the watch. And it will be ready on Wednesday. (I was talking to him on Friday). I asked him to send me the invoice so I can pay for it. I also emailed him again to ask him to let me know when the watch is ready. Today, Saturday, I found out that the watch was sold. So I called him back. Then he checked for me and informed me that the watch is sold. He said He wasn't sure that I want it or not. I told him that I offered and you accepted. I asked you to email me the invoice also. I wasn't happy about how they handle the transaction at all. They should have sent me the invoice or reserved it for me. It's almost my first time purchasing from them. However I will be the last. Disappointed.

Terrible service! Very unpleasant owner who had my watch for over a month to add a link that he was…read moregoing to get. I went by to get it being that it had been so long and basically he just threw it down on the counter for me to get and not even an intent to see if he could help me!!! Do not go there there are many watch repair companies that have better service!

Great service and quality work. Would highly recommend to anyone looking to repair or polish their…read morewatch.

Very professional and fast service . I highly recommend this…read moreplace. Also, Eduardo is very knowledgeable and friendly.

Excellent customer service and attention to detail. Eduardo was able to replace the crown of a…read morewatch another watch repair shop couldn't do. He also quickly adjusted the metal wristband of another watch. I'll bring all my watch and jewelry repair here. Highly recommend!

Had to get the battery replaced for my Movado while in Miami. Found this place via yelp. They did…read morean excellent job in 10 mins and charged $8 including tax. Highly recommend them.

very good! going tomorrow to sell another piece of gold jewelry I have that's just sitting at home!read more

Jeff and all of Watchrepair.net far exceeded my already high expectations…read more Extremely professional, knowledgeable and courteous. I can't imagine anyone going anywhere else. Thanks

Watchrepair.net did a fantastic job on my Rolex It looks new…read more I can highly recommend this company. This was a 1973 gold Day Date Presidential and it has been lovingly used for 50 years. I will definitely send additional watches to this outfit. This was my third watch serviced by this excellent company.

I had a complete overhaul of my GMT Master {purchased in 1982}…read moreThey did a thorough inspection, issued a very detailed report and provided a more than fair price and timeline. The work done was of superb quality. I will ad that the quality of the rebuild and restoration of the bracelet was above and beyond what I was hoping for. Having had this watch for forty years and sending it to several repair shops over the years there is no comparison. I highly recommend Rolliworks. Geoff, Kapaa HI

I sent a 1970 vintage Rolex--my grandfather's watch--to Rolliworks for bracelet repair and crystal…read morereplacement. While the watch was returned well packed and some of the requested work was done, a major visible issue with the bracelet was not corrected. The end‑link connecting the bracelet to the case remained crooked, exactly as it was before the service. When I raised this concern and expressed disappointment, the response from Michael Hui at Rolliworks was dismissive and unprofessional. Rather than acknowledging the issue or discussing solutions, I was met with comments like: "You are unhappy that we didn't do work that you didn't request or pay for? Ok well you can have that opinion." And later: "I'm not a mind reader so make a request of what you would like us to do and I can send a quote." This wasn't about trying to get free work. It was about basic customer service, communication, and reasonable expectations when dealing with a specialist in vintage watches--especially when they have the watch in their possession and can clearly see unresolved issues. Those replies told me everything I needed to know about how Rolliworks handles customer feedback. Instead of professionalism or accountability, I received sarcasm and defensiveness. After reading those responses, I decided not to send the watch back. The tone alone showed the type of experience you're likely to have if something doesn't go perfectly. If you choose Rolliworks, be prepared for a strictly transactional approach and don't expect proactive inspection, recommendations, or a customer‑first mindset. Based on my experience, once they have your money, any dissatisfaction will be treated as your problem--not theirs. In response to Michael's comments below: The issue was never that Rolliworks failed to "guess" additional work. That is precisely why I reached out immediately after receiving the watch--privately and professionally--to ask questions and understand what options were available. The issue was entirely about communication and tone. Despite disagreeing with their assessment, I remained polite and constructive. In the same message where I shared my disappointment, I explicitly asked for a new quote that included additional services I had not originally foreseen. My intent was resolution. Instead of engaging constructively, Michael responded with two back‑to‑back messages that were dismissive and confrontational: "You are unhappy that we didn't do work that you didn't request or pay for? Ok well you can have that opinion." Followed immediately by: "I'm not a mind reader so make a request of what you would like us to do and I can send a quote." Those responses were not solution‑oriented, professional, or respectful. It was the aggressive tone--not the disagreement--that led me to disengage and ultimately write this review. Michael, the best customers are not the ones who never encounter issues. They are the ones who experience a problem and stay because it was handled well. How a business responds to feedback is what creates lifelong customers. Unfortunately, that opportunity was missed here.

All In One exceeded my expectations with their phone repair services! The staff was super friendly…read moreand knowledgeable, guiding me through the process effortlessly. My phone was fixed in no time, looking as good as new. Prices were very reasonable too! Can't recommend them enough if you need a quick and reliable repair. Truly impressive!

Responded quickly to pricing request. Was very reasonable to attach 20 charms to bracelet. Work was…read morewell done, timely and communication was great. I highly recommend John and this business.

Fast talking g sales people upgrade to a noisy large diffuser and suddenly there is an account…read moreopened in your name at Connect credit union in Virginia. The fan in the diffuser runs very loud.

Let me start off by saying that I have contacted my sales agent at least 5 times about this. I was…read morethen handed over to the new sales manager and I have had zero follow up. My patience has now run out, so I am writing this review. I purchased this beautiful time piece last year. I was sold on it by my agent Roldofo Gil. I really like the piece. I spent right around $6k on the watch. I really like the band, it's crocodile. Anyone that knows me or has followed me on my Chef Journey knows that I've cooked allot of alligator and this reptile is a favorite of mine. I had the watch for about a month and I noticed that the part of the band that has the metal clasp was becoming a bit flimsy. Literally the next day I put the watch on and clasp fell off. As you can see in the pictures. I went back to the store and I showed Roldofo the watch. He told me he would speak to ownership and would get back with me. He never did. So I called him back again. He said they said there was nothing they could do. I was shocked. I didn't say, give me another new watch. The time piece was fine. The band was defective. We went back and forth cordially. I then said, can you at least find me bands that match the watch in another material like a high quality black rubber, etc.. He said he would. Again, crickets. I text him asking what was going on with the band. He then said, "Oh, you didn't get another band yet"? I'm like, no. I want a band that matches the watch. I didn't spend $6k to have a cheap band that doesn't match the quality of the piece. Crickets...... I text again a week or so later. He told me he doesn't work there anymore and he gave me Elaina's phone number and stated she was not a point of reference. I spoke with Elaina and she seemed to be mortified of my experience and she assured me that she would do something. Again, nothing. I have been working in the luxury segment my entire career. When you spend this kind of money, there is an expectation of service. Westime obviously doesn't embody the same ethics and standards of service. Giving me a glass of Prosecco at cost of $7/$9 per bottle is not elegance. Service is addressing the issue at hand. I personally have address this with the personal that sold me the product. I exhausted all of my options before writing this review. I am in hospitality and I deal with my fair share of Yelp reviews, etc....I usually always ask, if you spoke to someone prior to writing the review or having the dialogue. I know I did. In closure, all I want is a phone call. A replacement band, which I'm sure is a minor cost on their behalf or at least a discounted price on a replacement band. Any of these options would better than absolutely nothing. 3058499350 or email me at chefkennyg38@gmail.com.