I can not write enough great things about Universal Tires! Where do I start?
I came in around 11 to get a price on 2 tires. Mr. Ray, the owner, greeted me by asking my name. (He did not forget it through this whole process.) After getting my tire size, we realized they were not in stock. He advised me they will be in about 3pm today.
Since I am visiting the area, I took this as an opportunity to go shopping. While I was out, my car broke down(ish). It started to sputter, shutter, and stall out. I've been traveling, its an old car with high milage so this action did not catch too much off guard. Anyhow, I made my way back to Mr. Ray in hopes he could not only put my tires on my car but help me figure out why I am stalling out and not going over 30mph.
I came to a slow roll into his shop. "PUTT PUTT PUTT" and my little Mazda Tribute cuts off. Mr. Ray did not hesitate to try and help even though he said this was out of his specialty. He pushed the gas petal to the floor & a huge cloud of black smoke came out of the back.
In conclusion, he put on the tires I needed, checked my oil/topped it off (at no cost), did an all around inspection before I left.
What made it ABOVE AND BEYOND service (besides the top off on oil) was the fact he called a muffle shop (as he suspects I had a cat. converter issue) to get some quotes on help. Not only did he call for quotes, he had one of his mechanics FOLLOW me to the shop to insure I got there safely since my car was stalling out. (Follow me to the review on Bob's Mufflers. They are just as awesome!)
This shop goes ABOVE AND BEYOND the call of duty. While shopping for tires, this is the place to go. By the way, 2 tires, after balance and rotation only cost $240. That is for Goodyear new tires. ;) (At Walmart, my tires were $87 each at lowest cost, not including putting them on. That goes to show you how great his price is. ) read more