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    Universal Pool Sales

    3.0 (2 reviews)
    Closed 10:00 am - 3:00 pm

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    8 months ago

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    A & J Pools

    A & J Pools

    (4 reviews)

    Friendly staff. Mike was great. They have a great assortment of products. This is where I get the…read morealkaline for hot tub.

    In June of 2018 we purchased a Radiant pool from A & J, we are extremely disappointed…read more If you're considering a Radiant Pool you might reconsider. Take all warranties, and contracts to a lawyer for review first. This is such the case that we found with Radiant Pools, the warranty was not honored, and workmanship was atrocious. Buying a pool is a serious and costly decision for a homeowner. After months of research and a phone calls, we settled on Radiant Pools. Information of two pool dealers in our area were provided to us by Radiant. Upon further research we found out one had negative reviews with the BBB and the other had positive reviews for their store but didn't see anything about installations. We now know why. The dealer, A & J Pools in Brodheadsville, PA, hired an inexperienced installer, Zumba Pools of Wilkes-Barre to install our pool. The installer made a mess of our property and destroyed the concrete patio. They rushed to fill the pool with water leaving wrinkles and divots on the floor of the pool making it uncomfortable to walk on. Instruction manuals were not given to us, the dealer had to come back numerous times to finish the job, per the installation guide created by Radiant Pools, which to this day is still not complete. There are sharp edges and loose wires for the light that have never been connected. In the 8 weeks that we could use the pool it was winterized and covered per Radiant Pools documentation for the winter. Upon opening the pool this year, we noticed a large hole in the liner about 12 inches from the top. We notified the dealer, and Radiant Pools, and were told by both there is nothing we can do. We have signed contracts that the liner was warrantied for 1 year, but they continue to ignore and deny any kind of site visit to see if the pool was installed properly. If you'd like me share more of this story I encourage to contact via Messenger on FB~ Shelley Jaye https://www.facebook.com/shelley.jaye.5 Radiant Pools have turned off the option to leave a comment on their FaceBook Page. They removed our comment from their website. In fact they have removed all but the 5-star ratings!! #RadiantPools #https://radiantpools.com/ #ZumbaPoolspa #http://zumbapoolspa.com/ #www.anjpools.com #anjpools

    Universal Pool Sales - poolservice - Updated May 2026

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