The Entire staff is amazing! IF you are looking into someone putting a pool in for you...Please…read moresee these guys...It's family owned and operated and they are the BEST!

No help here. Needed a new cover for my hot tub. Took my name and number and said they would get…read moreback to me with a price. No one ever did. Bought it online. Another time I needed some new jets for the hot tub. Same thing, no one ever called. Got them online. I would like to support local businesses. Missed out on two sales totaling $550. I guess they feel they're the only hot tub people in the area, so why bother with customer service.

Promptly returned my call and Chris was very professional and explained everything well when he…read morecame onsite to look at the hot tub. He gave many recommendations of what to do next and the pricing was very fair. Would definitely recommend and use again when needed!

Owner scheduled me Three weeks out. Finally came at very end of May. Told me PUmp didn't work…read more Suggested really expensive pool pump. I found one for $200 cheaper. Then he says he doesn't service pumps he doesn't sell. I ordered chemicals from him. No response for 3 weeks. Bought my new pump. Paid someone else to install it. I ordered my own chemicals. A month later, he sends me a bill for $200. He never finished the job and completely ignored me for three weeks, then charged me the entire amount for pool opening. I fired him and I had given him several referrals before this year. Not professional!!!!! We are paying for his new truck n trailer! Very unhappy! Been with him 6 years! Also doesn't return texts in a timely fashion. Go elsewhere!

Universal does a better job at a better price than most. I much prefer them to other dealers who…read morecharge much more for a job that is often not as good. My experience with them goes back well over 25 years. All the pool liners safety covers and equipment they have installed has functioned long beyond the warranty from the manufacturer with no problems. They are very competent. One caveat, to be honest, is that this is a small shop so they are not always able to do quick response jobs although they try. The review from 9/24 seems to be another place in another state with a similar name or so it appears to me and my long experience with Universal Pool Sales of Grace Avenue Lebanon, PA.

they never fixed my pool problem. I had to go elsewhere to get it fixed. I finally went to…read moreGoodall Pools and they came out and saw what was wrong and fixed it.

Cleaned all my concrete and did a great job. Price was reasonable to. Would highly recommend.read more

Keith was a nice guy and was anxious to do my job, which can be a rare commodity these days…read more He returned calls (text) immediately (almost) He explained what he would do, (which was what I wanted). And he did it all and in record tiime, right on budget! He's just starting out so give him a shot get four out of five or five out of four whatever they say about stars.

Keith did a great job on the awning installation I needed. Although just starting he did a very…read moregood job. I would recommend.

Very professional. Made suggestions for repair work and passed on information about repairs…read more Would highly reccomend.

Kort did an excellent job replacing our garbage disposal, which had leaked during the night. It was…read morea Sunday and he called me while I was still looking for a plumber on Yelp. We set up a time and he arrived with all the plumbing supplies, ready to work. He tested the new disposal, cleaned up his tools and left. Kort is extremely knowledgeable and answered all of our questions. We highly recommend Kort and his company. We will definitely call on him for future repairs!

Update... i've used Dean and Nikki from My Pool Guy for probably 4 years now and other than one…read moretime that they missed a few things,, they've been awesome. Their fee is more reasonable than most, too. I feel confident that every time they come here they're going to do a great job!

The service , support and professional work is honestly unbelievable! I went from countless hours 2…read moreyears ago on keeping my pool clean to next to nothing! The best.

Used Joyland this summer for our gutters. Initially we tried to have our gutters cleaned by them to…read moresee if that would resolve our issue but unfortunately it did not. (While on my roof for the initial estimate, Kevin also noticed a seal that was dry rotted and brought that to my attention as something to fix as well which I really appreciated) So we had to replace our gutters. We switched from 5in to 6in. Every step of the process was done promptly and professionally. Every member of the team I dealt with were friendly and helpful. Even after the initial install when I needed one minor correction, I never felt worried that I was being blown off or lesser priority. I was not charged for the service until it was done to my complete satisfaction. Our new gutters are fantastic and look really nice too. And the 10 year warranty makes me feel secure that our investment was worth every penny. I highly recommend giving Joyland a chance for your next roof/gutter issue. This is a solid, competent company.

Used Joyland for gutter cleaning. They were extremely responsive and scheduled appt quickly…read more Price seemed very fair. Worker who showed up was very nice and knowledgeable. Would definitely utilize them again.