Wonderful service with helpful staff. Overpriced compared to online retailers on some things, but…read more(it's a big one) you get people that are always helpful. I've been there dozens of times for products, water testing, and parts. Will keep going back.

Built our pool. Have serviced - re did when a tree fell on it! Good guys!…read more Highly recommend

We had an outstanding experience with Ranck from start to finish…read more Our Heat Pump went down, the technician came out the same day. The office staff was professional, friendly, and kept us updated on the arrival time- which I really appreciated. The technician thoroughly diagnosed the issue, explained our options and was able to replace the failed parts. after providing us a quote for all cost necessary. no pressure, no up-selling. Fair pricing for high quality workmanship, I highly recommend them to all my family and friends.

I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

Terrific spa repair technician. He is able to diagnose a problem instantly. I would not consider…read moreusing anybody else. ​

Very quick and helpful. We're able to identify the issues and fix it. Price was very reasonable…read more Would highly recommend.

Drain doctors did a phenomenal job diagnosing and repairing my collapsed sewer line. They showed up…read moreon time, completed the job on budget, AND handled all the permits and township issues. Couldn't be happier with Drain Doctors. Shout out to Jill for being so nice and accommodating for us.

I have been with Rhoads for over 40 years they are great to work with I would recommend them highlyread more

This was our third time working with these folks. They did a great job for us everytime! We needed…read moreto replace our toilet and had no problem getting an appointment to fit our schedule. The afternoon before our appointment we discovered our replacement toilet would not fit. When we called to cancel our appointment, the phone operator asked us a few questions about our bathroom and what we were looking for. They were able to get us a new toilet for our scheduled appointment! They arrived on time, with a toilet that fit perfectly and matched the rest of the fixtures as well. They were in and out in no time at all and they even took our old toilet away for us!

I've been using Robert and Kevin forever it seems. I'm sure it's at least 15 years. They notify…read moreme when they're coming and are prompt. As I got older and mobility was a problem they made changes to my filtration system so I could clean it easier. I highly recommend them.

Until today, we would have given this team 5 stars in most categories. However, when they came to…read moreclean the pond several weeks ago, there was leak at the connection of the pipe from the pump into the new UV light. We asked them to fix the leak, but Robert said, "We do not have plumbing supplies with us today, do not worry, we will fix it when we return to install the skimmer (that we had requested)." They had not actually tried the new UV light on the day of installation because they left before the new pond water had reached the pump level. Later that evening, when we turned on the pump connected to the new filter, the GFI blew. Every time we reset it it blew. We tried other electrical cords and other outlets with the same results. Quite simply the new UV filter was faulty. We contacted them to say the leak was so bad it sprayed over 2 inches of water out of the pond overnight. Below you can see the picture of the leak we sent to them. They did not come to fix it. We were frustrated so we actually fixed the leak at the coupling ourselves, but when we tried to plug in the UV filter again - it still blew the GFI. We finally unplugged the UV Filter and ran only the pump and the GFI never stopped with the pump alone. They appeared to be most reluctant to address our problem. While they did not say so, we felt like they believed we had somehow damaged the filter, which is quite absurd. Today they came and made the replacement. When we asked them about coming to do the skimmer they said they would not be back. They had only come today to replace the UV filter, thank us for our business over the last seven years, and tell us they were not returning. We were stunned. When I tried to open a conversation by saying, "Well I must have offended you somehow," (although I could not imagine how, given that I had paid them in good faith) they quietly made a disparaging sound and walked away. They clearly did not want to enter a conversation. Our pond is 4,445 gallons. They charged $1400 ($300 more than last year) for the clean out and $500 for the filter. By the time they addressed the faulty filter issue, the pond had already begun to show signs of algae development, thus rendering the clean-out ineffective). We may have been due compensation for their lack of response to my concerns, but we did not request it. I suppose they have done us a favor by not wishing to come back.

The staff at Yorktowne is amazing. They have done a great job maintaining our pool, providing…read morebiweekly service. When there is a problem in between maintenance, they schedule an extra visit promptly. Great experience during this first year of using them.

We had a great experience with a less than great issue at our home. Sean & his crew were…read moreknowledgeable, personable & communicated well in terms of when they would arrive & did not detour from that plan. I appreciate a contractor that communicates & delivers what & when they say they will. You get that with SA Way - I highly recommend!!!

two guys showed up on time...they came up with a workable solution to install a water purification…read moresystem....finished the job in a little over 2 hours. They were knowledgeable and reviewed instructions after to job was completed. Would definitely hire them again.