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    Universal Diagnostic Solutions

    5.0 (1 review)
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    4 months ago

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    San Diego Imaging - Lobby

    San Diego Imaging

    3.0(32 reviews)
    3.4 mi

    Avoid !!! This place has changed its name 3 times in one…read moreyear! That says a lot! My Dr office and I discovered this place is now outsourced its calls to the Philippines and is not secure. Who allowed this? or how it was ever approved? The company's official statement is 'the phone numbers are in the US' when asked if their agents are overseas. What a way to sidestep a question. I asked the agent directly. He said Hes in the Philippines. He has full access to my medical information. My address. My phone number. The number of mammograms I've had, and my referring Dr info and their notes! He had it all! Avoid ANY office using RadNet services. This one location it not the only one. Read reviews on Yelp under RadNet! People have called and while with an agent asked the front desk and they acted like that was normal. To have all our medical files available to an outsourced company in the Philippines where an agent there in the Philippines has complete access to your medical and personal info!! The customer service is hit n miss. One gentleman spoke perfect English but didn't verify who I was and just with a name gave me all my personal info. I asked for my number and he gave it to me! How dangerous is that. He offered my address too! How is this allowed. Anyone can call and get just about anyone's information. So negligent!

    Terrible! Their calling center is awful, you can never reach someone. I sat on hold for 12…read moreminutes...finally hung up. Very difficult to make an appointment. I've been waiting over a week for a simple xray result.

    Photos
    San Diego Imaging - Got twenty min to finish cup # 2   Pre CT scan "cocktail"   Blech!

    Got twenty min to finish cup # 2 Pre CT scan "cocktail" Blech!

    San Diego Imaging - Waiting area

    Waiting area

    San Diego Imaging - This is the woman that cut us off in the Starbucks line...

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    This is the woman that cut us off in the Starbucks line...

    Imaging Healthcare Specialists - Encinitas

    Imaging Healthcare Specialists - Encinitas

    3.4(228 reviews)
    11.9 mi

    Survived my first mammogram and it wasn't even that bad!…read more Let's be real though I walked into this appointment expecting a medieval torture device, but I left thinking, uhhh that was... surprisingly fine? Scheduling was a breeze through their patient portal, and I loved the reminder texts and emails (because let's be honest, I probably would've forgotten otherwise). Plenty of parking on a Monday afternoon, which meant one less thing to stress about. The lobby is located on the first floor near the entrance so that was a breeze! It was spacious, not too crowded, and I was quickly greeted by the receptionist. So far so good! They had check-in kiosks as well if you didn't do it through your phone. Wait time was precise. The actual exam? Quick, efficient, and not nearly as traumatic as my overactive imagination led me to believe. My tech was super professional and made me feel comfortable, despite the whole pancake situation. LOL! I asked her if it would be painful, but she reassured me it wouldn't be that bad and just a bit of pressure. The whole thing took maybe 20 minutes while she took 4 X-rays (2 per boob)! I was in and out! Can't complain about that. One important reminder: show up 15 minutes earlier than your scheduled appt to check in and answer questions online. A poor lady came in 20 minutes late and had to reschedule. I even offered to swap, but apparently, mammogram appointments aren't like concert tickets. The rules are the rules! Results are mailed to you and also available on their patient portal. Overall, 4 stars would recommend! See you in a year!

    Went on a Saturday to have ultrasound done. It was convenient checking in on my phone. Nobody was…read morethere, just a few ahead of me. Wait was not bad considering there was only one tech on duty. Over heard by receptionist, other tech had car problem and was not coming in.

    Photos
    Imaging Healthcare Specialists - Encinitas - PET Scan with Kelly & Tim.  Very nice staffers!  Made me very comfortable.

    PET Scan with Kelly & Tim. Very nice staffers! Made me very comfortable.

    Imaging Healthcare Specialists - Encinitas - Lobby

    Lobby

    Imaging Healthcare Specialists - Encinitas - Lobby

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    Lobby

    Beatrice Riggs Womens Diagnostic Center - Exterior

    Beatrice Riggs Womens Diagnostic Center

    2.8(4 reviews)
    3.5 mi

    On Tuesday, September 10, 2024, I had a scheduled appointment to take a Mammogram test at this…read morefacility. My appointment was at 11:50 a. m. and my check in time is at 11:30 a. m. When I walked inside the front entrance door, there was a medical receptionist sitting at her desk. She asked me to fill out this 2 page intake paperwork and then return it back to her as soon as possible. There were about 6 women already in the lobby waiting room for their Mammogram appointments. Then finally my name was called by Karen this Mammogram Technician. Karen told me to walk towards their imaging room and then she told me I need to remove my tee shirt and my bra but I can wear this gown to cover up my chest area. Then Karen said to me to walk towards their imaging machine and she told me to press my chest against the wide plated area and to also take my hands and grab this 2 bars separately on each side. After I did these things, then Karen told me she is going to use this device to flatten my breast area but she didn't make it too tight and Karen was kind enough to ask me if I was feeling uncomfortable and if this plate she used to tighten up my breast area was too tight for me? I told Karen No and I am okay. I remember these 2 other Mammography places were I had taken a Mammogram from in my previous years were not very good like Kaiser and True Care. Karen told me that she has been working in the Radiology Imaging Department as a Mammogram Technician for 30 years and she enjoys encouraging women to take their annual Mammogram Test. I said I remember when my Mammograms used to be every 2 years. Because Last year, when I took my Mammogram Test from this True Care Mobile Van, my results turned up negative and with great results. Karen said the reason that doctors have changed this method to every year is because sometimes it shows up on the Mammogram Test that some of these women are diagnosed with Breast Cancer even though last year their test was fine. The medical receptionist also asked me for the phone number of my previous Mammogram Test in order for her to call at True Care and ask them to send my report and the CD over to their imaging department, so their doctor can compare the breast images from last year to this year to see if anything has changed. I said to Karen that is a good idea! Karen was very gentle with me during this Mammography Testing procedure. I thanked Karent for her kindness towards me their new patient. Karen said that she always wants their patient to feel comfortable and not in pain. Karen treated me with respect during the whole Mammogram Testing process. I had a really good experience here at this facility and I will definitely come back next year for my Mammogram Test.

    Wait times for an appointment are horrendous. My screening mammo was July 31, 2024. They initially…read morescheduled the diagnostic mammo on September 29, I had to call several times just to get that appt. I kept calling to get any earlier appt. They were patting themselves on the back when they got me in on August 29. Still a month to wait. Next my biopsy was initially scheduled on Sept 26. I managed to get a Sept 18 appt. The tech commented on how quickly they got me in. The biopsy was absolutely horrid experience. They gave me a pamphlet to prepare me after the screening mammo. I have breast cancer. On Sept 24, when the surgeon's office called to schedule an appt is when I was informed of the diagnosis. I changed medical groups effective 10/1/24. I will never set foot in that facility again.

    Photos
    Beatrice Riggs Womens Diagnostic Center - Waiting area after you've checked in

    Waiting area after you've checked in

    Beatrice Riggs Womens Diagnostic Center
    Beatrice Riggs Womens Diagnostic Center - Bathrooms

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    Bathrooms

    Universal Diagnostic Solutions - diagnosticimaging - Updated May 2026

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