Avoid !!! This place has changed its name 3 times in one year! That says a lot! My Dr office and I discovered this place is now outsourced its calls to the Philippines and is not secure. Who allowed this? or how it was ever approved? The company's official statement is 'the phone numbers are in the US' when asked if their agents are overseas. What a way to sidestep a question. I asked the agent directly. He said Hes in the Philippines. He has full access to my medical information. My address. My phone number. The number of mammograms I've had, and my referring Dr info and their notes! He had it all! Avoid ANY office using RadNet services. This one location it not the only one. Read reviews on Yelp under RadNet! People have called and while with an agent asked the front desk and they acted like that was normal. To have all our medical files available to an outsourced company in the Philippines where an agent there in the Philippines has complete access to your medical and personal info!! The customer service is hit n miss. One gentleman spoke perfect English but didn't verify who I was and just with a name gave me all my personal info. I asked for my number and he gave it to me! How dangerous is that. He offered my address too! How is this allowed. Anyone can call and get just about anyone's information. So negligent! read more

My mom had a CT scan done in this quality location. The staff was friendly and quick. Thank you

Terrible! Their calling center is awful, you can never reach someone. I sat on hold for 12 minutes...finally hung up. Very difficult to make an appointment. I've been waiting over a week for a simple xray result. read more

Have been here numerous times over the years. Hard to get through sometimes but I have always been called back. Everyone has always been very nice and even when busy waits are not too bad. Technicians are wonderful. I don't understand the negative reviews. read more

Great place appointment ran on time, and everybody was pleasant. They explain things well, and they talk to you like you were their friend . read more

I had to get my first ultrasound today and i was so scared. Everyone here was so nice and understanding. they took very good care of me and explained the procedure and all went well. Will definitely only be coming here in the future. read more

Complete failure. Took a week to get in. All the associates wanted to do on the phone was argue. Horrible customer service. Go somewhere else. read more

I have been to the Oceanside CA location for at least 5 yr and find them to be professional & informative with each procedure that was performed. They copy me once the results are available but I always ask for this when I am checking in just be certain. Never had to wait long for my scheduled appointment. VERY pleased overall with the personal and performance. read more

Several check in people at the front desk are exceedingly rude regarding new check in rules because of covid. That seems to have happened in many places who have now adopted ridiculous rules regarding covid. Why do employees think it's ok to be rude to people now because of covid restrictions? This I do not understand. Sometimes you luck out tho, and get one who knows how to be courteous. Patients are forced to wait in their car now until the techs are ready to perform the procedure. The techs I have dealt with are very professional and capable, also polite to talk to. This place used to be very professional and not bad to deal with. Now I dread going. read more

I went to San Diego imaging Oceanside a few days ago and got an x-ray. The x-ray technician was just rude. A sort of aggravated man that hated his job sort of feeling was smacked into my face upon arrival and it was not fun. His instructions were more like scolding it was awful. So uncool! Then I went for an MRI a few days later and the MRI technician was absolutely kind and sweet and geez that's all a person wants is to just be treated with kindness. ESPECIALLY during medical procedures. read more

So I needed an x-ray of my hip because I pulled my groin somehow. Came here because my Dr. recommend them and they were all very nice. The office was clean and somewhat modern. Check in was simple and quick but I also came in the morning so it wasn't that many people there. If I had to come here again I would be happy because I had a good experience. read more

San Diego Imaging - Diagnostic Imaging Near Me - Oceanside, California

I think it is fair to give San Diego Imaging a 5 star rating. I showed up what I thought was November 11th, which today was the 10th. I swear I usually have all my ducks in a row. But I finally got my first babysitter during Covid, and to be told my appointment wasn't until tomorrow (totally my fault) just wanted to make me cry. The nurse at the front was so awesome and so sweet. And the. Courtney made me feel so welcome. She was quick, efficient, and took care of what I needed done. So friendly and knowledgeable as well. I appreciate you all for making me the important one though everything wrong was on my end. I appreciate you all so much and am so thankful that you were able to accommodate me though I'm sure it wasn't easy and yep today I was "that patient." Thanks again. read more

Yesterday my husband had a CT scan at the Oceanside location for San Diego Imaging. My husband uses a wheelchair and cannot stand independently. When we arrived we were directed to a dressing room and handed a gown. My husband needs total assistance to change clothes. No one offered to help. I changed him and he used his power chair to go to the room where the scanner was located. When we got there the technician looked at him, pointed to the table and said, "Now scoot on over." My husband said, "I can't." The technician said, "How do you usually do this?" My husband said, "Someone about your size usually helps me." The technician said, "That ain't gonna happen. I have a bad back." We seemed to be at a stand-off so I asked the tech to lower the table as far it it went and I helped my husband transition to the table, picked up his legs and placed them on the table, and positioned the pillow under his head. When the scan was finished I did everything myself to get him off the table. I am 69 years old and 5 feet tall. No one offered to help. read more

It was that time of the year again, Annual Mammogram. Upon receiving approval from my primary care insurance, I promptly contacted San Diego Imagine to set an appointment. I was informed of instructions for the day of mammogram and what to expect. Upon arriving at my appointment time I had a couple of forms to update and I was in the X-Ray room at my appointment time. The technician was informative, caring and aware of my concerns and comfort. This was my first time at San Diego Imaging and I was impressed with my treatment in all areas - office and actual X-Ray. Thank you San Diego Imaging. Robyn Carlson read more

Interventional radiology worst experience dealing with Dr Saxon Dr Ponec and Dr Pryor . Because my mother was not stable enough for a procedure that needed to be done this company or group or team...I could call them anything but doctors. Are refusing care. They had placed a stent in her leg and since then have not made contact with her or have seen her. And wanted her to have a different procedure done before working on her urgent matter. They take a vow as "doctors" to care for patients but the way this was Handled is so unprofessional. I can't believe San Diego imaging would have a team of "doctors" like this. read more

This was my first time here. I've noticed right away, you couldn't even see the ladies at the front reception. They were hiding behind the computer monitors. No chairs to sit while you're trying to talk to the lady. When I finally saw her face, she was very nice. I gave it 4 stars because of the technician who helped me. He was outstanding! I wished I asked his name so I can recommend him. He was fast, I was in an out in no time! Also, he was very informative and had a great customer service skills. read more

Great experience here: easy check-in process, short wait times, courteous and professional staff, clean imaging rooms. The waiting room could probably stand to be remodeled, though. read more

I have had mammograms done here several times. Each time the scheduling was easy and the wait time was very short. Front desk ladies were friendly and efficient. Clinical staff have always been professional and caring. I recommend this clinic highly. read more

I had a very nice experience with Dr Justin Gooding for sclerotherapy for my varicose veins. He is a very nice person and all of the staff there are exceptional. I've had to go to San Diego Imaging many times to pick up MRI's and reports that either myself or spouse have had and they are always professional. This is a busy office so when I need records I always call one or two days ahead and the staff has always had my results ready with a smile! read more

Had my first ever mammogram. I was super anxious and nervous. But the wonderful staff here made me feel relaxed and completely taken care of. Thanks to Tiffany, Ida, Angelica and the pretty receptionist who took such good care of me. read more

San Diego Imaging - Waiting area - Diagnostic Imaging Near Me - Oceanside, California

It's ridiculous to be asked to have a full bladder for an ultrasound as you check-in 15 minutes before appointment time to only have you sit in the lobby for over an hour before taking back to a room. Smh....requesting a new imaging place since it was almost the same thing last visit 6 weeks ago. San Diego Imaging in Oceanside, CA read more

I was very nervous about having a CT scan done. Everyone one here was very nice and Lonnie who did the actual procedure was great. She explained everything and I didn't even feel the IV. The actual procedure was over quickly. Thank you for making what was a very stressful day for me easier. read more

Came for an ultrasound because of an injury. Opted for an early appointment to accommodate my work schedule. Arrived early. No issues. Friendly staff. Professional. Busy place for sure. Even at 7:30am. Recommend arriving 20 minutes to 30 minutes before appointment. read more

I'm not sure who the f!€k I spoke with but I want to spit on her grave and kick sand in her face. I have been bleeding for 6 weeks, my IUD is nowhere to be found. I'm sorry the orders weren't sent but if you would listen to me I physically have them and can fax them in myself. I will be driving to Encinitas to avoid this hell hole and their sister location in Escondido . Y'all better check yourself because imma about to sit outside and egg your employees because as I said bleeding for 6 weeks I got lots of pent up anger. read more

Wow. What a runaround. Called to schedule a pre-op ultrasound appt and after being left on hold for almost an hour and calling three times, was told that the tech needed to know what the ultrasound was for even AFTER they'd received a request that stated "breast ultrasound". I don't know how much clearer my doctor could have been than "pre-op ultrasound, breast ultrasound". Even after explaining multiple times that the ultrasound was to be on a reconstructed breast to check for fluid prior to implant removal, they STILL didn't understand. Finally, I was connected with a so-called manager who appeared to understand the reason for the appointment but then began to insist that they needed my prior imaging records...AS IF!! I don't have any prior records because I haven't had breasts in seven years. There's been nothing to "image" but these geniuses couldn't process that information and I STILL don't have an appointment. If this is what happens when you try to just schedule an appointment I sure as hell don't want to put my faith in an ultrasound tech to even find the breast. These people couldn't find their own behinds with both hands. read more

Very unprofessional. Don't care about patients request. Customer service level - 0. I'm gonna ask my doctor to refer me to some other place. Don't feel like giving them my insurance business. read more

My doctor faxed a prescription for an X ray of my arm a to this medical imaging company. I learned that they open at 7:00 AM and headed down to be first in line. It was my doctor's fault that the prescription was in error. Carla, the patient coordinator explained the mix up. They contacted my doctor to get it straightened out. Carla called my cell as soon as she received a corrected prescription - I returned and had my X ray with very little wait time. This facility is very busy but they use teamwork to run a well oiled medical facility. Most of the employees with which I came in contact were like Carla, very patient oriented and well trained. In you live in north county and ever need any kind of medical imaging you will be glad if your doctor faxes the prescription to this excellent facility. Signed Patrick. read more

I called to see if I needed appointment. I was told no, I just needed to be there by 4:15. The person on phone took my name and date of birth. She explained that she was going to call to let receptionist know to expect me at 3:45, which was in 30 min. She stressed again to be there before 4:15. I arrived by 3:35 and waited for my turn to be checked in while receptionist was assisting a patient. She yelled out to me that if I didn't have an appointment they couldn't help me that day. I was kinda caught off guard and not sure who she was talking to since I could not even see her. The poor patient she was helping was not even finished being helped and was just standing there. I explained that I had called and made an appointment, she picks up phone and calls tech to see if they will take me. She then asks for my insurance info and I.D. Keep in mind, she still has the previous patient standing there. I was just baffled by the entire experience. She handed me a questionnaire and I went to sit down and fill it out. About 10 min later she comes to me and asks if I was done yet. I was hanging on to it because other places usually had me hand it over to the tech when my name was called. I asked if she was done with my ID yet and was told no. 10 min later, I went back to her to retrieve them. She finally found them and handed them back. I honestly have never experienced such poor and disrespectful service anywhere. I would assume some Hippa laws were possibly broken by having me give her my medical info while she was still working with the first patient. Her name was Muriel or something close to that. This was my second visit here. The first one was pleasant with no problems. read more

Amazing that I can get charged so much for no results. Just run up the bill for no benefit to the patient

This business should receive a zero rating. I made two appointments to be the first patient of the day. The first at 8:45am. I was not seen until 10:15am. Really! The next appointment was the same... I waited almost an hour and a half to be seen, once again after being told I had the first appointment of the day. While the staff was courteous, their time management needs a major overhaul! read more

Slow in verifying insurance information. Puts you on hold on the phone for more than 10 minutes. Secretary does not explain the process. I ended up getting the tests done at the local hospital. read more

Regents was merged with San Diego Imaging in Escondido and the way they manage the two locations is a mess. While the guy that did the imaging seemed OK, my report got lost before my doctor got it and tracking it down was hard and time consuming. I couldn't talk to the same person twice because the same phone number gets picked up randomly in either Oceanside or Escondido by different people who cannot communicate easily with each other. read more