Our needs were minor, just slight damage to a front fender and door after someone backed into the…read morecar while it was parked. Amazing experience. Excellent communication throughout the process. We felt welcome when we dropped off our car and any time we called. Robert explained the inspection and every detail of what was needed. They handled our insurance paperwork, getting us to a rental, and kept us apprised of progress. Our car was ready in just 1 week, which we did not expect, and looks beautiful! New fender paint exactly matches, the door is back to normal. It might sound cliche, but it's like it never happened! Should we ever have a need again, we'll never go anywhere else. We are grateful!

Staff very kind, knowledgeable and responsive. Amazing communication every step of the way. My car…read morelooked fantastic after they finished. They efficiently handled all of my insurance paperwork. I would definitely return for auto body work.

Redwood auto body is fantastic. Their prices are good, they have awesome customer service and they…read moredo a good job. Quick and efficient. Their estimator Joe is quick to respond and highly communicative. Really grateful to have this local business.

Joe is so knowledgeable and honest. Prices are fair with no overselling. The work was top notch…read more So lucky to have found them. Thank you!

John did a very thorough and excellent job putting my truck back together. He advocated for me with…read morethe insurance company to make sure they did everything needed to fix my truck completely. I highly recommend it.

I was looking for a place to recharge my A/C in my Jeep somewhere in Santa Rosa and remembered…read moredriving by John's shop and seeing a sign for A/C recharge for $99. John was able to get it done for me on a Saturday afternoon and had it blowing ice-cold air with very little wait time. The price was good and the service is great (5-star service). John is a great guy who does excellent work. I would recommend anyone needing to re-charge their A/C to get it done at John's. His shop is open Monday through Saturday and he usually has extended hours.

I had never been there...my car was hit making a left turn..a person ran a stop sign, back end…read moredamage and the passenger front door was smashed in...they were very nice and did a wonderful job. I wish they did more engine and brake work ...would go back to for everything.. The value was great! Thank You!

Dan and his team did a great job repairing my car. They were on time and on budget. They delivered…read morethe car looking like it's been detailed. Highly recommend.

I took my damaged Tacoma to the repair shop recommended by my insurer where I found a complete lack…read moreof service or respect of me as a potential customer. I took my truck to HCC as they are walking distance to my house. Their quote was more than a $1000 less than the previous one received by the insurance company choice, so I cashed out and hired HCC to do the work. In every conversation with Lee and Chris I felt respected and my business was appreciated! They offered me options, where I was previously offered none. After the work was completed, I experience a little bit of paint pealing. When I brought my truck back to HCC for an explanation, I was advised that they made an error in trying to save me money by repairing, rather than replacing my bumper. Because the error was theirs, even though they were just trying to help me, they took full responsibility and installed a brand new bumper (that I would have paid for if identified in quote) for FREE! It is difficult to find honest businesses and ones that truly stand behind their work. You can't go wrong with body work from Healdsburg Collision. It would be worth the drive from Windsor or Santa Rosa for sure!

Been a loyal customer since 2004. LEE let my GT Mustang sit on his shop for over 4 months and…read morescrewed me over for 14k of insurance repairs.

Martin at M&M Auto Body is honest and trustworthy. He offers reasonable prices and will make sure…read morethe job is done right. He will take the time to go over your options with you. From ordinary front end damage to restoring classic cars his skills are complete. I believe they also do large trucks and probably many other things too.

The team at GNC auto body are amazing. They did everything they possibly could to make sure I got…read morethe best price for fixing my car. not only did they deliver on that, they went above and beyond. My car looked like new after they fixed it. I am so grateful for them and so pleased with the job they did. I will definitely be recommending them to others and will use in the future should I need to. Hopefully I don't, but you never know. Thank you GNC. You are the best.

I just got my car back. Everything about my experience was FANTASTIC with G&C in Larkfield. It…read morewas estimated that they would have my car back in 8 days and it took two days. They even cleaned my car inside and out. The day I dropped it off the woman at the front desk gave me a ride home and the other woman there also did everything to make this go smoothly. I am recommending this shop to anyone who needs great work done in a timely fashion. THANK YOU G&C!

No one else could find the part I needed. Someone at one of the stores I went to said "try…read moreopperman". I'm glad I did! They helped me get just what I was looking for. Thank you!

I like dealing with these guys, they really know their stuff! They have great parts and service!read more

If you're looking for the definition of amazing customer service, look no further…read more Mike is truly an outstanding guy. He went above and beyond my expectations from start to finish. He and his team worked their magic at the shop, and the entire process was smooth and stress-free on my end. Besides the transformation of my car, what also really stood out to me was the communication. Mike kept both me and my boyfriend updated throughout the entire process and was always upfront about what to expect. He told us it would take a little over a week--and he delivered exactly as promised. Huge thank you to Mike and his team for taking such great care of my car You guys absolutely earned this review, and I'll definitely be recommending you to everyone I know.

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!