Although Carl didn't provide the service that I needed done on my old truck, he's very nice & knowledgeable, and gave me several recommendations on where to take it. His office staff is friendly as well. read more

Bruce is very knowledgeable and professional! Carl's Body Shop has been a great help to our family. They always provide an excellent service. I've personally had a couple of issues with my cars, and he fixed them with ease. One time I came in with a complaint that my car started wobbling at 75 mph. He took it for a quick test drive and immediately found the problem. My tires were out of balance. Since they don't handle that service, he recommended a place where I could get it fixed. I truly appreciate his expertise and understanding. Helen, you are amazing! I love chatting with you while Bruce takes a look at the car. If you ever need body work, Carl's Body Shop is the best place to go! read more

Brought my truck here after a deer smashed into the side. They worked with insurance and were able to help get everything quoted out and approved. The work has been solid and they were easy to communicate with. read more

They did a wonderful job fixing the side of my car. They are very friendly, reliable, and fast. I would definitely recommend coming here.

I would highly recommend Carl's Body Shop. This was my first car accident and they made the whole process so easy for me. Helen worked directly with the insurance company and the rental car company and made things so easy for me. Bruce and his team did a great job in getting my car back to me in excellent condition and very timely. Thank you!!! read more

Wonderful people, impeccable work!! My car was very close to being totaled, Amazing transformation:-) Thanks to everyone at Carls in Cotati!! Cate read more

Very helpful full of knowledge!! Six stars for sure!! I wasn't sure what to expect Helen and Bruce took care of everything!! Made it a very pleasant experience. read more

Carl's Body Shop fixed the big dent in our Jeep and also a little ding on the side, then washed it (almost looked like detailing!) and it was beautiful. They even gave my hubby a lift to the rental car place! They also gave him a very nice travel mug and some other goodies when he picked up the Jeep. THEN...a card came in the mail yesterday - a hand-written thank you note from the owners!! If my dad was alive he would say "Now THAT is a class act!" Indeed! read more

Carl's body shop is my go to place to go when I need my car fixed as I have had a few people crash into my car more than once. They always so an excellent job at making my car look brand new again. They are fast, reliable, and a good kind family that I am always happy to support. Look no further than Carl's body shop! read more

My brand new car (2400 miles) was hit in a parking lot the team at Carl's got it fixed in less time them they originally said and the car is perfect. Can't say enough good things about my experience. If I ever need body work again this is where I'm going. read more

Great service, honest assessment of my options, and provided a detailed estimate with a good price for the work that needed to be done. When I got the car back it looked like new! So happy I went with them based on a recommendation from a friend. Thank you, Bruce, Helen, and the rest of the guys at Carl's Body Shop! read more

My first accident 40+ years ago as a teenager. Dad sent me to Carl. Ever since then I've referred people to Carl's. Had a tree fall on the neighbors truck , once again Carls took care of it. A true LOCAL body shop with worid class service and work. THANKS ,CARL'S! mareydalley santa rosa.​ read more

I'm a DIY'er and didn't take my entire car here, just needed some plastic brackets on my bumper cover plastic-welded back on. Carl's and G&C were the only two in the area willing to do this. Other shops said things like, "Those brackets break off about 80% of the time we pull a bumper cover off. We just replace the whole thing." In my case that was a $600 part! Plus painting cost! I liked the vibe and country location of Carl's, so left my bumper cover with them and they promised to have it done the next day. Good to their word, I picked it up the next day and found the brackets looked SOLID (WAY better than the flimsy plastic welds from Toyota that had broken). Total price: $100. And no need to repaint. What a savings! Thank you, Carl's. I'm a happy customer. read more

I brought a newer truck to Bruce after driving by his sign many times. I had other work done by the other "big guys" in Santa Rosa, but wasn't happy with quality control reviews about the private contractors doing work under their name. I was impressed by Bruce's personal approach and immediately trusted him. He helped me get discounts on a rental and was accurate with his estimates and timeline. The work done was perfect, the interior was cleaned (more than I expected). Can recommend, and it felt good to support a local business. read more

Bruce & staff did a Great Job on my wife's Lexus. Excellent service. Highly recommend!! read more

I hate this Camry, seems like it's cursed. This time front end damage. 1st time I bought it to Carl's and it was much better than I expected from the 1st encounter in rural Cotati to the finished product. They def know what they are doing and at a very good price OUT OF POCKET. Quality of work is also superb. I would know because my Camry has been through a few bumper car incidents. The panels and front bumper was actually aligned like new unlike the back bumper when it was removed and repainted from another shop without an accident. The paint is of high quality compared to the other shops I used for this car. I now have a "go to" body shop when in need of body work for my vehicles. Hopefully not from an accident. read more

In the past Carl's use to do mechanic work and I had brought my truck there to have the clutch slave cylinder fixed. They did an excellent job, they were professional, knowledgeable and only used genuine Toyota parts on my Tacoma. Recently a deer hit my truck from the side and I brought the truck to be repaired again to Carl's. They had to repair the whole drivers side and new genuine Toyota parts were used again. Working with people you can trust, that aren't going to cut corners. is also a big factor for me when choosing a business, which is what you get when dealing with Bruce & Helen the owners of Carl's. Great place and I wont bring my vehicles anywhere else. They have since then stopped doing mechanic work, which is a bummer, but understandable, because they just want to hone their craft more for autobody. Thanks again Bruce & Helen read more

It's not often you smash into someone in a parking lot and they say, "I happen to own a body shop!" Yet this is exactly what happened when my friend and I literally ran into Carl. This turned out to be an extraordinarily positive experience as we got to work with Carl's son Bruce and wife Helen. They were kind and light-hearted about the situation, easy going, and FAST service. read more

Super grateful my neighbor recommended this place!! A great local owned place with excellent quality of service and prices!!! I have a car with low center of gravity, sits low to the ground and a driveway with a steep incline! If I don't get into/ out of driveway at the exact right angle, I'm scraping bumper and was nearly tearing the darn thing off every time i pull up to a curb! Dealership wanted to replace it and estimated over $1000 for new bumper parts and labor! Ugh! So I waited until I heard about this place. Totally reasonable! They put several screws into the bumper (not visible at all, beautiful seamless work!) to get it well secured in just a couple hours for only $50!! It never scrapes anymore pulling up to a curb and fairs my driveway!! I'm so impressed and didn't think they could fix it up so great! Highly recommend this place!!! read more

High quality, hand labored finish and paint, done in six days wait time! Phenomenal finish as black is so tough to match but this business is a diamond in the fast pace, all talk competitive auto body market. If you are looking for customer service, really fair pricing, depth of knowledge- then call this number! I was speechless at the job done so well on my truck! read more

The best body shop around!! They have the "when you're here your family" feeling when you walk in and speak to Helen. She gets you checked in and all going. The whole process was great, clean, truck came out better then before the accident. Thank you to all involved in the Carl's body shop for the great service! read more

I highly, highly recommend Carl's for any and all auto body repairs. After being hit by another driver, I had no clue how to choose a decent, reliable shop. Carl's came highly recommended to me, and I'm so grateful for the recommendation. Bruce and Helen are amazingly thorough and professional. The work done on my car was flawless and I had zero complaints. When my daughter's car was vandalized, I did not even think twice about where to take it. Her car came out looking brand new without a scratch, ding or scuff. They even accommodated my crazy work schedule and stayed late to make sure I was able to pick up my car. I would give them 10 stars if I could. read more

I bought a BMW 328i Wagon last year and the previous owner had quite the relationship of hitting the car against curbs and causing damage. As someone who can't stand the look of scrapes on my car I looked around for the right place to get the last of the large scrapes fixed on the rocker panel. And boy I was so glad that I took the car to Carl's as they did an outstanding job! Not only did they do a perfect job fixing the rocker panel, they also covered up some minor chips on other parts of the car without me even asking them to do it. They went above and beyond with my car and not too often can you say that about any business. Plus after about a week or two I received a handwritten note in the mail for thanking me for bringing my car to their shop and that they were grateful for the business. I don't have a doubt in my mind that I will be going back here if for any reason I need body work done on my car again! read more

Carl's Body Shop - Side profile of some of the damage on the rocker panel. - Body Shops Near Me - Cotati, California

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We chose to support Carl's Auto Body primarily because it's a small local business - the entire process from start to finish was a breeze - Bruce & Helen were stellar and the end result was amazing - my car's rear end never looked so lovely - we highly recommend! read more

I was rear-ended last month and referred to Carl's Body Shop through another local mechanic. The staff was incredibly helpful through the whole process. They called to update me regularly about their communication with the other driver's insurance company, managed getting my rental car, and got me in as soon as possible. It's clear that they are thoughtful about their customers's needs. The other driver's insurance company attempted to not pay for the entire expense of my rental car (the repair took four days, and the insurance company said they would only pay for three), and the team worked with me to ensure that the insurance company would pay for the rental in its entirety. Also, my car looks amazing. I think they may have even waxed it? If not, then my car was just beaming from the excellent care from the staff at Carl's Auto Body. read more

Have had my car rehabilitated by Bruce (Carl's son) and his crew several times now. Once when it was crashed (just a little) while getting other work done at a regular auto repair place that shall remain nameless (their insurance had to pay for the repairs), another time when a huge rock hit my hood and dented it as well as took a full thickness chunk of paint off, and most recently to have the roof repainted. Bruce is the first to say that they are not the cheapest place in town to get a paint job, but if you want a repair to look perfect and last, I cannot recomendable them highly enough. read more

Someone sideswiped my car in a parking lot. I wasn't certain where to take it to get it fixed, so I shopped around to get a few different quotes. I chose Carl's for two reasons; Helen was extremely communicative, and Bruce explained very clearly exactly what work he needed to do and the time needed in order to fix my car. He was also very patient with all my questions and concerns which I certainly appreciated. Still, when I dropped it off I felt nervous as I really didn't know this auto shop at all. Boy, did I choose wisely! Helen and Bruce stayed in touch with me throughout the entire process, updating me as needed. I picked up my car this past Friday morning and it looks great! There is no sign that any damage ever occurred! Bruce stuck to the estimate and finished the work as promised. In addition to being reliable and honest, they are also incredibly nice people which always makes everything much more pleasant. So yes, I highly recommend Carl's Autobody. They were truly great! And PS - they sell these awesome car gadgets at the front desk, honest! I can't wait to go back and pick out a few as gifts. Take a look, you will see what I mean. read more

Great repair plus excellent customer interaction. They are willing to go to bat for you when your insurance company is attempting to cut corners on the repair job. Very professional and ethical company. The completed work is fantastic absolutely no indication the vehicle was ever in an accident. Also the vehicle was ready on the promised date. read more

I love, love, love all the people who make this place as awesome as it is. I started bringing vehicles from my work here. I got to know the family who runs it, and when the time came, I brought my own car here for some body work. The family who runs this place is amazing. I really can't say enough good things about them. They are honest and fair. Whenever I need work done, I will definitely be back. read more

Highly recommend this shop! Bruce and Helen are great people! They do fantastic work and Really care about the customers! read more

Great family business. Open, honest and friendly. They communicated with me every step of the way. I would definitely recommend them!!

Could it be a country-side Auto spa? Your car gets to hang out by the horses, green fields and humming birds while the pros at Carl's do their magic. Great, prompt service and excellent results with our ride. Smart and honest sales, prompt turn-around, and a very clean and polished car handed back to us. Thanks, team Carl's! read more

Can't say enough good things! I dented my rear bumper a few months ago and called Carl's to see about getting it fixed. They called back promptly, made time even though they were clearly busy to deal with my car, and patiently gave me honest advice on my best options given my budget. They had my car back to me with a fixed and repainted dent in a few hours, and they even touched up an unrelated spot from last year! When I picked up my car, Bruce explained that there was a traffic sensor embedded in the bumper near where I had dented it, and said to keep an eye on it in case I had jostled it out of place. A couple days later, he even called to follow up and make sure it was working properly. All said, thorough, fair, fast, honest work. Thanks, guys! read more

I was treated very well here and they really do have that local family vibe you want in a local company. I went to a few other body shops before Carl's and they were high priced and asking double! If you want quality service I would recommended Carl's Body Shop. :) read more

I own an Autobody shop in the area and I'm telling you, these guys are great. Bruce and his team are dedicated to doing the job right, and catching every detail. They're the real deal, and a landmark in Cotati. Plus I'm jealous of their beautiful country location! read more

Bruce is beyond is amazing! We recently got in a fender bender with my brand new highlander. He made our experience very smooth and easy dealing with insurance and getting my car back to brand new in a timely manner. I would highly recommend this shop! read more

Now, nobody likes to have to go to a body shop. Usually, your car was damaged and it's a tough time. Not at Carl's. Helen and Bruce were awesome. Took my car in for damage to my door from a tow truck, dropped it off on Monday, had it back on Friday. The care they took to ensure my car was back better than it was before was amazing. They even cleaned my interior! If I know someone in need of a body shop or just needing some work done, I will always be referring Carl's Body Shop to everyone I know! read more

My mom was so pleased with Carl's Body Shop, but is not on Yelp. I offered to help her out, so here is her review: "Amazing! They did a beautiful job and my car looks like new. Very nice, kind people too. They went above and beyond my expectations." read more

Bruce and Helen are very helpful. I've been unfortunate enough to be in too many accidents over the years, so I've seen them often. They make the process clear from the beginning and keep you updated throughout. It's not a coincidence they have so many other 5-star ratings. Highly recommend. read more

It's hard to find a body shop you can really trust, we are so happy with the results from Carl's. How hard is it to find parts and replace suspension in a 74 Camaro? I wouldn't trust it to anyone else but Carl. Thank you so much for treating our baby so nice! read more