Cancel

    Open app

    Search

    Unity Moves

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

    Unity Moves Photos

    Recommended Reviews - Unity Moves

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Unity Moves

    Verify this business for free

    People searched for Indoor Playcenter 764 times last month within 15 miles of this business.

    Verify this business

    Urban Air Trampoline and Adventure Park - Lots of games

    Urban Air Trampoline and Adventure Park

    2.8(53 reviews)
    6.2 mi•Millard, West Omaha

    We are new to Omaha and this was a fantastic place to bring our kids this summer. They had so many…read morefun things for the kids to do. It never felt overly busy. Love all of the options they had from the trampolines to rock climbing wall to bumper cars. We had a great time here this summer, thanks Urban Air Omaha!!

    WARNING ON URBAN AIR SUMMER MEMBERSHIP:…read more I signed my two children up for a summer membership which explicitly stated that it would roll into a month to month membership at the end of summer. During the summer, I had trouble with my online account (new system on their end) and sent them an email. In the email, I stated that I wanted to cancel the membership now instead of waiting until the end of summer. They responded stating that they could not do that but would follow up with an email to all of their customers about summer cancellations. They did in fact send a cancellation email on August 6th. I immediately filled out said form which was several weeks before my summer membership would expire and roll into a month to month. On September 8th, I was then charged for a monthly membership for my two children. I went to my account online which showed the membership had rolled from summer into month to month. I sent a message from their portal asking them to refund as I had clearly filled out the cancellation form and gotten a confirmation email (which I have a picture of). They did not respond. I sent an email with a picture of the cancellation form and asked them to refund the extra charge. They responded with "we hate to see you go, your membership is good until October 7, 2026." I responded (very heated after this third interaction) with "that is an absolutely unacceptable response and you will be refunding the charge or I will be contesting the transaction and taking this to the Attorney General and the BBB" - paraphrased, full conversation attached. They responded that they don't deal with threats and would no longer respond to me. It's not about the 32 dollars. This is the third year running that Urban Air has overcharged and then pretended there were no issues. I'm tired of them scamming their customers. I did put in a complaint with the BBB and the Attorney General at this point. And I'll be contesting the transaction as soon as it shows as no longer pending on my account.

    Photos
    Urban Air Trampoline and Adventure Park - Menu

    Menu

    Urban Air Trampoline and Adventure Park - Menu

    Menu

    Urban Air Trampoline and Adventure Park - Lots of prize games

    See all

    Lots of prize games

    Unity Moves - indoor_playcenter - Updated October 2026

    Loading...
    Loading...
    Loading...