My Experience with Transit Physical Therapy was Beyond Awesome…read more I showed up with a Rotator Cuff Injury but I was in Good Hands, from the welcoming Front Desk Staff, that Always made me feel like a VIP, to the Knowledgeable, Helpful and Kind PT Team led by Dr Mohammad. "The Injury Whisper"! They assisted me with effective workouts and therapeutic techniques that helped me reach my Recovery Goals. Now I'm pain free, I have my range of motion back and I met some really Kind and Compassionate people here. I recommend them highly. I can't wait for my next Injury... JK Pamela White-Ezenwa

My father has improved motion on his left arm due to a stroke. He went to other group and they did…read morenot stay with him like this occupational therapist did. Laura is amazing with my father, we saw improvement within the first week.

I had a second work comp accident and ended back here, the doctor knew me and while I'm describing…read moremy pain he wants me to go to the ER. I tell him, I've waited an hour and nothing is being done? I tell him I was in a car accident, it's been hours off pain and no pain killers or treatment and he wants me to go wait at an ER? He suggests s shot of pain killer, I say yes, then he backpeddled and said it would need approval of insurance and would take time. Made me doubt him as the next day I went to another location and that same spot was administered. As I repeat that he didn't do anything after an hour of waiting he says "go complain to your mom and the receptionist at the front" he says he doesn't have time and says he understands, I said you don't understand as I leave him behind me and he is blabbering and I told him "i thought you didnt have time, so i dont want to hear it". He never asked questions and yet there was a diagnosis made in documentation he had to send my HR since he didnt even mention to pick it up, I was in pain , and left to take care of myself before ending up in the RR but at least with some pain killers in me. Seems everyone got their side of work comp for the company taken care of but I had to look out for my own health.

Unless you have a whole free day to WASTE, go some place else! I got called back pretty quickly for…read moremy physical, checked my weight and vision then sat me in a room from 3:02 pm until 4:30 pm.. I have never waited that long for any type of dr visit/physical. 40 mins in, I go look for The lady that sat me in the room and asked if it's normal for it to take over 40 mins for the dr to come in. She says yes and that I'm next in line. Once it hit 4:22 I was done waiting, ran into the dr and asked what was taking so long. He says he had to check on a patient in there with an injury first... But she said I was next yet you have to go check on the other person first? Then the Dr comes back, rushed through my physical then it was over after 5 mins. I waited an hour and a half for a 5 min physical.

Oh no please dont write 1-2 weeks for mornings now to as I was told this by one person possibly you…read moreand the coordinator Elisha said no way that its 1-2 years no matter what no way around it plewse converse with eatchother before giving parents false hope as its soooo hard to have an approved authorization then it to be waisted on waitlist thats not even guarenteed

My daughter needs physical therapy. Due to her condition and hyper mobility we were turned away…read morefrom numerous other providers. After getting a referral to WonderLab and hearing all the positive feedback from my daughter provider, we were excited. My daughter's care is amazing. Her PT Angela is so helpful and seems to really care about my daughter and her occupation. My daughter said Angela gets 5 stars and a thumbs up! Yes the wait time to get into a provider may take a little long. Yes they are busy but it is well worth it.

My beautiful baby boy had his very last day at Playworks. This isn't how I ever imagined our…read morejourney there would end, but I truly believe it's the best decision for our family. For over seven years, Kelli and her incredible team have loved Leif like he was one of their own. They have been by his side since he was just 18 months old, celebrating every milestone, every breakthrough, every challenge, and every victory. They never just treated him as a client they became part of our family. When Leif was diagnosed with autism, I had no idea what our future would look like. I worried if he would ever be able to tell me how he felt, make friends, or confidently navigate the world. Kelli gave my son something I can never fully repay her for she gave him a voice. Because of her patience, dedication, and unwavering belief in him, Leif has grown into the funny, smart, kind, and expressive little boy he is today. She helped him find words when he couldn't find them himself. She celebrated the victories that others may have overlooked and loved him through every setback. So much of who Leif is today has been shaped by the incredible work she and her team poured into him. There will never be enough words to thank Kelli and everyone at Playworks. Thank you for loving my boy so fiercely. Thank you for believing in him before he believed in himself. Thank you for every hour, every lesson, every high-five, every hug, and every ounce of encouragement you've given him over the years. Walking out those doors today was one of the hardest things I've done because it truly feels like we are saying goodbye to a chapter that helped shape our entire family. Kelli, thank you for changing our lives forever. You didn't just teach Leif how to communicate you helped him find his voice, his confidence, and pieces of himself that we weren't sure we'd ever get to see. We will carry everything you've given us into this next chapter, and no matter where life takes us, a piece of Playworks will always be part of Leif's story. From the bottom of this mama's heart... thank you. We love you more than words could ever express.

Immediately impressed from the moment we walked up. The building is beautiful, the office is clean,…read moreand the entire space gives off such welcoming vibes. You can tell they put care into the environment, and it really sets the tone. Our therapist is Ms Kristen, but everyone here is incredibly friendly and seemed genuinely happy to be here, which made all the difference. They treated my baby and me like family from the moment we stepped in. And the best part? They let us take our shoes off. Which just so happens to be my baby's favorite thing to do everywhere (seriously, it made her whole day). So thankful we found this place. Couldn't recommend it more!

Awesome! The staff was polite and informative and I felt they truly listened and took care of me…read more Although there were a few people there, my wait time was less than 5 minutes. The clinic was clean and I got everything I needed.

My daughter received horrible "care" at this facility - the office CLOSED in the middle of her…read morevisit (while she was having xrays), the xray was ordered for the wrong limb, and the xrays weren't read for DAYS. I reached out via phone and email and nobody bothered to return my call/message. Very poor patient care.

I had a hip surgery in December and have been coming here for PT. They have been so great!…read moreScheduling is super easy, plenty of availability. The office itself is very clean and calm and the staff all seem to enjoy working together. The staff is excellent! I have been seeing Trent and Frank and Lance and they are all great! I really trust them and have been so happy with the progress made.

My surgeon was Dr Jahng, wow what an excellent surgeon! I had complete hip replacement in May 2025…read more He is an incredible dr, I went from horrific pain from a hip dislocation, then my hip collapsed and walked around in misery for 7 years. After my surgery, I went straight to Arrowhead physical therapy. Everyone there was very professional and helped me tremendously get back my strength. I don't remember all the therapist names, but I worked with Amy the majority of the time. I am very thankful to Amy, she was very helpful with me gaining my strength back and having zero pain in my hip. I look forward to the near future having a double knee replacement and continuing my therapy here at Arrowhead. The only thing I had a hard time with, was getting through by phone. My suggestion is to ask for the phone number when you book your appointments.

I feel super fortunate to have landed in Arrowhead Orthopedics after the trauma of a broken hand…read moreand wrist. Dr. Wong did the surgery and it went well; his follow-ups every few months were on-point in regard to my progression, which unfortunately has been slow - BUT steady. The AO hand center nurse, Sabrina Gomez, also does good work, putting in that little extra effort that is often needed in navigating the whole health (and insurance) process. Front office staff, good work, suggest offering more approachability. Harold Neuendorff is one of the best OTs in my opinion. He is experienced, knowledgeable, and he cares. Hands-down, get him as your OT if you can. Paloma is a newer OT there and she is really good also. I have developed a chronic stiffness problem due to overly happy scar tissue inside my hand, fingers and wrist. I go to therapy twice a week and do exercises on my own three times a day. Harold and Paloma provide expert exercising of my fingers and wrist and are always encouraging regarding my slow but steady progress. Thank you!

Careless, Lazy Front Office Staff Lost You (Another) Patient…read more Referred by Kaiser. Had a consultation with a surgeon who was OK, but nothing special. Given a business card to call 'Stephanie' to schedule surgery. Called and left VM and the call was never returned. NEVER! Later, called to speak with someone to schedule surgery and they never picked up the phone. 'You are number 1 in the queue...' Nope, no one picked up. EVER! That did it. I'm done.

I'm giving this place 3 because I do see the effort in many nurses…read more They feel they are understaffed and I agree. They get overwhelmed at times I'm here right now for PT. The PT staff had me standing the second day! They are great. Many don't care if ur ok or not.. but for the ones that do, kudos to ya! I had an unforgivable experience one night with a nurse never once coming to check on my room. For the most part everyone here is kind and thoughtful and accommodating to the best of their abilities and budget. You've gotta pick through the weeds to get to the roses... Speaking of roses, Rosie is the BEST nurse ever! Along with several others, naming them all would take too long I've seen what these nurses have to deal with, they just need to keep themselves motivated.

A new update to my review of this facility well to start off my friend who was here thanks for…read moretheir neglect my friend has passed away And her family can not get any information about her sister it has been very heartbreaking for my friend and her family and everyone that has known her and no reason why this tragedy has accrued so I am praying that no other person has to suffer the same fate as my friend So please if you have any options please find a different facility and keep a close eye on your family that is there or have them transferred to another place

Dr. B is very caring and talks to me so I could understand. His care for me as a patient was…read moreoutstanding! I had a great experience and no longer in pain! Thank you for all the team members from your office to the Loma Linda Surgery Center. Great experience! Also a shout out to your scheduler, Cynthia. She was so patient with me, from day one. She is amazing and a huge thank you for having this member on your team. She is very caring for the patients, I was scheduled from day one and never had any issues, if I had a question I could email or send a message to My Chart and her response time was incredible! Please thank her for being a supportive, caring and knowledgeable member of your team, Thank you Cynthia!! All things said the quality of care from your office staff to the Surgery Center was a very outstanding service. Blessings

I've had amazing care over the last 7 months following a serious crush injury. I highly recommend…read morethis facility, especially if you had care at loma linda hospital.They keep in great contact with each other.

Performance Physical Therapy Definitely gets my five stars!…read moreWith Incredible therapists, a positive uplifting environment, and an entire staff of knowledgeable, friendly, caring people that are genuinely interested in helping me reach my goals. Caitlin and her staff are very skilled and passionate about their profession and always seem to know exactly how far to push me to achieve maximum benefit and recovery. I'm so glad that I found them. I would definitely recommend their services.

PIM offered great care! I saw three different PTs during my sessions and all were attentive and…read moreinformative as they helped me with my issue. I was happy to see improvement each week and am thrilled to be pain free after just six sessions.