I purchased an item that had to make its way through this Post Office. Unfortunately, the item…read morenever made it out. Getting anyone on the phone here is a joke. USPS still hasn't located the package, but thankfully, I got a refund from the company. If USPS hasn't investigated this location, they should. When you Google this location, you'll find dozens of customers who have written reviews about how their items have gotten "lost" here. Pray that you never have a package that has to come through this location because this is where packages come to get stolen, er, lost.

Packages get sent back saying address doesn't match but I've ordered the package before and it came…read morethis is ridiculous can't even order packages to my own apartment.

Great customer service, extremely positive, came in in a bad mood, left feeling happy and excited…read morefor the rest of the day.

A late Poshmark sell prompted me to take my shipment with me to work. With my current work…read moreschedule, I had no interest in waiting a few days to ship my item on my day off. As a Poshmark Ambassador, I always strive to ship my items within at least two days which keeps my shipping status at 1.3 average days. This post office was my life saver due to its 5:00 PM closing time on a Friday, and it being along my route towards Dwight D. Eisenhower Expressway. I am also grateful that it is near my job too because I did not want to have to place my package inside of a blue collection box. During my visit, there were absolutely no customers inside. Walking up to the counter, I joked with the clerk that it appeared as if they were closed which struck up a brief conversation. The clerk mentioned that it was likely due to the recent construction. As someone who visits post offices regularly whether it be for Poshmark or eBay shipments, the postal clerk presented one of the friendliest vibes during our brief encounter. I was on my way in minutes after the clerk weighed and scanned my package. I am terrible at doing the surveys pertaining to my visits at post offices, but best believe I always share some sort of a review. Being that I had a great experience, I would gladly utilize this United States Post Office again for shipments since it sits on my driving route. ~ Stay Sassy Y'all. ~ Thomas G

I visited Oak Park Post Office because it happened to be the closest to me at the time while on…read moreDwight D. Eisenhower Expressway. After a few loops through the area, I eventually found a parking spot along N Kenilworth Ave right outside of the entrance. During my loops, I was astonished to see the beauty of downtown Oak Park which I have never seen before. I will have to visit the area one of these days to go food hopping, or maybe even pick out a run route that would take me through it on foot. Now as for parking, it is 1-hour parking, 9 AM - 5 PM Monday - Saturday. Many of the visitors I see try to secure those parking spots along N Kenilworth Ave because you will have to pay if you choose to park along Lake St, which is pay by the plate. An adorable, classy looking building is this post office not only on the outside, but inside as well. I must say that this post office was my life saver due to its closing time on the weekend which will surely result in future visits for me. During my visit, there was absolutely no line of customers inside which resulted in an in-and-out visit (no pun intended), tehehe. As someone who visits post office locations regularly whether it be for Poshmark or eBay shipments, the clerk presented a friendly vibe during our brief encounter at the counter. I was on my way in minutes after she weighed and scanned my package, as well as presented me with mailing stamps for my postcards. I am terrible at doing the surveys on the receipts pertaining to my visits at post offices, but rest assured I always share a review based on my experiences. I had a great experience and would gladly utilize Oak Park Post Office again for any shipments I may have. ~ Embrace the journey. ~ Thomas G

Ghetto carriers... they open mail when they feel that a monetary card was sent. My prettiest cards…read moresent from an old and very dear friend have been tainted because carriers that we should be able to trust, get very curious. thankfully my friends are smart and hand deliver gift cards and such. These people have no idea how they ruin someone's day. The person sending or receiving could be on their deathbed but this doesn't matter to United states postal service employee. Pay them more and so they won't steal, or try to anyways, from recipients, yeah? Get your items delivered to another locatio, NOT OAK PARK

I don't understand the poor reviews on here. I've been usung the River Forest Post Office for years…read moreand have never found the staff there to be anything but patient and helpful, even during holiday rush hours. Packages and letters have always arrived as promised.

I arrived 15 minutes before closing, often a busy time. There was no waiting, and personnel was…read morehappy to help me. I have not seen a smile from staff at my local post office ever!

I have always liked the North Riverside, IL post office. That is until yesterday, Monday, March 23,…read moremorning. The girl working at approximately 10am was rude and full of attitude. We came in to send letters by certified mail, and she could not have been less helpful. And the way she spoke to me was completely uncalled for. I asked why I was getting so much (bad) attitude from her and she snapped that she wasn't giving me attitude. I'd never sent mail certified, and she barely pointed me in the right direction to pick up the certified mail cards. I didn't realize I didn't have to fill out anything, and when I asked about that she she told me, "I just said you don't have to fill anything out." She was more interested in her hair extensions than she was in helping people. She barely spoke loud enough to hear, and she snapped and was very curt. In the middle of her putting the individual stickers on the letters, the "face emoji's" came up on the screen. She didn't leave the screen up long enough for me to press the "dissatisfied" emoji, as she shut it down right away. I'm so disappointed after my family being in the community since the early 1960s. Her customer service definitely left much to to be desired. Perhaps a training session? Perhaps just dismissing her! I'm giving 2 stars only because she did say (to my mother), "have a nice day" as I'm sure she wouldn't have said anything more directly to me. And she did put all the stickers on the certified envelopes. As another review said, "(this) worker(s) treats customers like (she's) doing us a favor. Disrespectful and terrible.

Horrible customer service by Brianna... horrible attitude... DO NOT COME TO THIS PLACE... There's…read morewas no management around to help... you can tell she's underpaid by her ratchet and disrespectecfull attitude, very simple don't show up to work if it's too much for you.

I have chosen this United States Post Office in Berwyn mostly on the weekends when I cannot ship my…read morepostcards or Poshmark packages within the week. It becomes my preferred option because it is located near an area that I frequent; plus, hours open on the weekend work best for me, which is late afternoon. Located along a busy Cermak Rd, the parking space is easily accessible to visiting customers, but you must choose the right time when backing out your vehicle to exit amongst incoming traffic. Now if you struggle finding parking along Cermak Rd, there is also 2-hr parking on Clarence Ave which sits off to the side of the location. An adorable, classy looking building is this post office not only on the outside, but inside as well. During my visit, there was a small line of customers inside which resulted in a short wait, but nothing excruciating. As someone who visits post office locations regularly whether it be for Poshmark, eBay, or postcard shipments the clerk presented a professional demeanor during our brief encounter. I was on my way in minutes after being presented with mailing stamps for my postcards, a receipt, and a short briefing about the survey listed on the bottom of the receipt which allows you to share your experience. I am terrible at doing the surveys on the receipts pertaining to my visits at post offices, but rest assured I always share a review based on my experiences whether it be yelp or Google. I had a good experience and would gladly utilize this United States Post Office in Berwyn again for any shipments I may have. ~Keep it simple. ~ Thomas G

Rude staff, talked AROUND my SINGULAR question about 3-4 times. I don't understand why it was so…read moredifficult.

Angela was the clerk on this particular day. This was my second visit as I attempted to renew my…read morepassport. Both visits I was greeted with kindness and helped without being rushed. Unfortunately I didn't get the name of the first young lady. But they were both so kind, patient and extremely helpful.

The Clerk there was very nice and efficient this was my first time walking inside. The gentleman…read morethat was in line before me seemingly had a lot of the same questions the clerk was patient at least I thought she was patient and very attentive to his questions . I just needed a stamped envelope nonetheless This location gets a five-star customer service rating .

As far as post offices go this is a pretty good one. It's usually not very busy and when I lived in…read moreBrookfield and needed to ship something I'd usually go here because the Brookfield location has a crowded lobby area and is busier and slower. This one I pretty much always walked in and was helped immediately because it just doesn't have heavy traffic.