I've lived in CStat for awhile now in a couple of different places. The carriers themselves are…read moregreat (my first one was the friendliest and most competent of any carrier I've ever had), but the employees in the facility work really hard as well. They always have at least 3 windows open, they are able to move people through at a good speed and still manage to stay cheerful even by the end of the day, which is when I usually have to go in. I had to call the office this morning to track down a package. The USPS tracking got all jacked up somehow and finally showed it arriving in CStat this morning. It didn't say anything about "out for delivery," so I wanted to know if I could just come by and get it since I was supposed to have it on the 21st (it's the 27th today - absolutely needed for tomorrow). She explained why the package got stalled out and told me it was out on the truck and that it would be at my house soon. I've emailed and called the Big Overseeing Eye of the USPS and complimented this office and a few workers by name before, so it's not like I'm writing this review just because I'm happy I'm getting my package today. This is a consistent level of great service from friendly people who appear to actually care about the people they serve. Total opposites of your typical government worker. I've had nothing but disdain for any other post office and its carriers in every other place I've lived, except here.

Have had decent services there in the past but had one recently that was shamefully terrible! Both…read morethe staff were rude and one even made a personal snide remark about me and my husband which was absolutely unprofessional. As a daughter of a USPS worker and a physician, I know better service can be provided.

This is the campus post office, and still standing in original "splendar" amongst the degrading…read moreNorthgate Buildings across the street, and the overall urbanization of areas in and around campus. This is where I picked up my packages from home during my student stay at A&M many years ago. I revisited the building last week both inside and outside. I was amazed again the huge rows of post office boxes, wondering if they'll ever run out considering campus growth. I also remain curious on what goods end up in these boxes. Musings on an idle day....

Terrible attitudes and customer service (specifically the old man who is mostly bald)read more

Service always great . Today was dropping off prepaid package. The owner previously directed me to…read morejust leave on counter. Today the owner asked me to get in line which of course is his store and he can change his operation at his will. BUT HE THEN LOUDLY PROCEEDED TO TELL ME WE ARE ALL THE SAME IN HERE. I don't feel entitled and was happy to wait in line. I believe a store owner would be more tactful by set example for employees . But yes I'm an old white guy so I guess I am fair game. So be mindful when in this store get in line and keep your mouth shut . I'll be back I speculate owner was having bad day. Was busy in there.

I like coming on down here if I need to mail any large packages. So if something needs to be mailed…read moreto another city or out of state, come here and save money. This can be a potential alternative to the post office.

Everyone was so kind! They made it so easy to mail 3 large boxes out of state. They provided us…read morewith a sharpie to black out a previous shipping label and a something to remove a sticker that just wouldn't come off in one peel.

We came in on a busy weekday right before lunchtime. The line was long but moving rapidly. We had…read morethree big returns and paperwork to notarize. We were able to use the self-service kiosk to process our returns, and staff acted quickly to grab our items, which wouldn't fit in the return box We then moved to the line to wait for a staff member who was a notary. The manager was working rapidly to get customers attended to as efficiently as possible. We were at the front of the line in no time, and the manager acted quickly and only charged us for one notarization instead of the two our form required. He and his staff were friendly, competent, and extremely attentive and efficient. Couldn't ask for more!

11.16.25 I am so surprised this UPS Store was open on…read moreSunday. The gentlemen was polite and helped right away. I will stop at this location whenever I am in the area

It's incredibly difficult to pick up a package. The window is not regularly open, and when it is,…read morethe line is so long. Often on the weekend, the package drop is full or locked closed. I've started making arrangements for my larger packages to just be shipped to my place of work since by box is small.

Majority of the workers here are so disgruntled that they just quit. I'm not sure if they're…read moreunderstaff and/or not hiring, but you'd they'd do the best they can with what they got. No matter the circumstance, you determine your attitude and the majority of them are just trash. 99% of these staff that I've dealt with have the saltiest attitude like we're burdening them on just picking up my package. The other 1% are friendly and decent people just trying to do their best and/or are slow moving like a sloth. It's bad enough that we have missing mail issues or wrong delivery locations in our neighborhood, now I gotta deal with these bums. I don't understand why they don't use the lockers like they normally do. Every time I come, there's 1-2 staff workers with 20+ people in line. We had passport appointments set and they'd cancel without notification. I wish this wasn't the main post office in Bryan, otherwise many of us would not come here. Horrible representation of the USPS. Where's the pride at? Perhaps they need help so it's not so stressful for these guys. Decent sized parking lot. 24hrs PO Box availability.

Courtesy stands out with quality and genuine commitment to getting things done right at excellent…read morerates. I have used their printing service as well as notary. They have got you covered. Then, there are great high quality gifts for all ages. They also keep a table of sale items at half price. It's a fun place as well as great services.

Got a package wrapped and sent to me in Austin. It contained several pieces of Pottery. They…read morewere wrapped perfectly and NONE of them were damaged. I purchase many items around the US (at least 15 different UPS stores) and this store is only one of 2 that have done such a great job and nothing arriving damaged. Highly recommend this location for their services. They even called me before hand to let me know they were packing it and when to expect it. Customer Service is a lost art accept at this location. They still believe in it.