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Auburn, MA

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United Granite Works

4.5 (6 reviews)
Closed • 9:00 am - 5:00 pm

Services - United Granite Works

Countertop installation

Home interior design

United Granite Works Photos

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Recommended Reviews - United Granite Works

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Porro's Custom Interiors - Hunter Douglas shades custom color, texture.

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It began when we walked into their showroom on Shrewsbury Street in Worcester and were very…read morepleasantly greeted and asked pertinent questions about the project that we had in mind, custom window treatments, shades and valences for our living and dining rooms. It ended with the installation of those hand-crafted products in those areas by professional and pleasant installers. The entire project consisted of several months but throughout it all we were kept in the "loop" with timely communications from our designer Jennifer, an important point so that we never wondered "what's going on?" Selecting styles and fabrics can be daunting for many, and we initially wondered "where to begin?" But Jennifer walked us through the process and was always ready to suggest options and alternatives. The bottomline is that Dave, Charlie and Sean, the installers all treated our home with respect and explained the construction and workmanship that went into each item. Porro's continues the tradition of customer service, pride in what they provide, and unwavering attention to detail and customer satisfaction.

Porro's has done a great deal of custom work in my home, everything they do it of the highest…read morequality with a great eye for detail! I have used other companies in the past for interior design and nothing compares to their quality and custom work! I would highly recommend for anyone doing any sort of interior redesign. From blinds, curtains, furniture, ect. Porro's has all!

Design Center West - Master Bathroom

Design Center West

(15 reviews)

$$

I hired Robin to help update/remodel two bathroom and bedrooms in my townhouse. She was great to…read morework with and I am very happy with all aspects of the process. She helped me come up with a design that matched my style and vision for the space. The materials I bought from her were all high quality and delivered without any issues. She also communicated frequently with my contractor which was a huge help given my busy schedule. Her experience and knowledge working on or with construction projects was a huge asset to making my project successful and low stress. Robin is very helpful, listens, provides great ideas and was instrumental in facilitating all aspects of my project. Robin is an energetic, passionate and great customer advocate who truly cares about her customer's success and satisfaction. My best advice is to go meet her, discuss your ideas and decide for yourself. The design/construction business can be sketchy (based on a past experience). Robin and the Design Center West team are open, honest and patient.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Discover Marble and Granite - Soapstone

Discover Marble and Granite

(21 reviews)

We recently had Discover Marble and Granite do a kitchen, 3 bathrooms and a fireplace surround…read more The process was personable and very professional at every step. Everyone we met with and interfaced with was a top tier professional. Terry was integral to our selections. She walked with us and talked with us as we looked at slabs and remnants. She was able to get a feel for what we wanted in each application. She was soon making suggestions that were spot on to what we were looking for. She never rushed us and never tried to convince us that something was right. Her only goal was for us to be more than happy with our choices. Terry was (and is) a huge asset for Discover. The assistance and attention she delivered were invaluable. It is clear that she likes her job and that she is really good at it! Alex managed the job. She strived to keep everything on track. She was always responsive and often helped to make things happen in a timely fashion. Gus did our installations. He did a great job. He spent a lot of extra time making our fireplace surround fit perfectly. His efforts were greatly appreciated. Christina and Victor were very accessible and willing to help solve any problems that arose. They listened and considered all aspects of any situation and responded effectively. Overall, we are very happy with all that they did. We highly recommend Discover Marble and Granite.

I had a problem with my under mount sink. They were quick in responding and solved my problem…read moreimmediately. They were very professional in their service.

United Granite Works - countertopinstall - Updated October 2026

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