Had garage issues and this company came in - with Sam saying the garage door weighed too much and was the reason the internal parts broke down. He had no idea what the garage actually weighed - so it was a completely superfluous assessment. I had a second opinion done the same day and they said it had nothing to do with the garage and the internal mechanism needed repairs due to wear-and-tear. Stay away from this company! read more

Sam did an amazing job! Our automatic garage door stopped working properly. It was completely on the fritz. At first it would touch the ground & roll back up no matter what we did. Then it stopped moving all the way. Sam came out quickly, assessed the problem, worked with & got it covered with our Home Warranty. Belts on our 11 year old system were worn out. Sam was polite, professional, demonstrated clear expertise, and worked fast. We have an upgraded model now that works perfectly. 5 stars all around. I would give 10 stars if I could. read more

Sam was wonderful, he did the job very well and quickly. Very reasonable price. Also, he helped us move gym equipment that was right behind the garage door. Thank you Sam, and I recommend them to whom seeking for fast and clean job. read more

The most professional and kindest person ever. He knew what he was doing, and did what he did not have to do. Sam is truly an asset to the company, In California, and being a Real Estate Broker, Garage Doors are something that every single home has, and things happen at the most inopportune time, all the time. Therefore I will refer all my clients in with respect to my real estate business/company to United Garage Doors just based the professionalism, and integrity that my rep./ technician (Sam) who came to work on my home. Going to recommend U.G.D. 100% to family and my friends from here forward. Thanks for being you Sam. God Bless! read more

Very unprofessional and roud. Sam was sent but my insurance company. Without a proper introduction and without examining thegarage door he jumped into conclusion and He immediately said this door was hit from outside and needs to be changed. I explained that I have a security camera and there's no way the door was hit from outside. I showed him that the hinge was broken and needs to be changed. He said he will not change it because they may not pay him. This guy doesn't know what he's talking about and he's very arrogant and now despite I paid $125 to my insurance, I didn't get any service. Do not use this company I should've trusted the bad reviews and asked for a different company. I just wanted to give him the benefit of the doubt! lesson learned! read more

Eric is a very skilled technician, he was hired by the home warranty company, when he arrived to inspect the garage door, he found multiple things needed to be fixed more than what I just requested. He's honesty and integrity along with his skills went above and beyond. I strongly recommend this company and you'll be lucky if Eric is your technician. read more

Sam's the man. Called to schedule diag and Sam came out the next day. Sam came to replace our garage door motor a day or two later. Very knowledgeable, fast, and courteous. I would recommend him to for your garage door needs. read more

We first used this company when our home warranty company sent them out for a faulty spring, which actually wasn't covered by our home warranty. Eric explained to me that only the garage door opener itself is covered. I went ahead and had him replace the spring and paid out of pocket. Eric was very friendly and got the work done pretty quickly. Fast forward to a couple days ago when we decided to upgrade our 20 plus old garage door opener to a newer model and contacted United Garage Door for the install. Eric came out and installed the garage door opener, but once it was installed it was discovered that the unit was a lemon. I was really bummed so Eric said I could go get another unit at Home Depot and then call back and he wouldn't charge us for another service call. Once I had the new unit I called, and Eric came back out in a day and quickly got the garage door opener installed and explained everything about the unit to me. All in all, it was a very pleasant experience, and I highly recommend this company and/or Eric for your garage door needs!! There are a lot of shady companies out there and people, but this company and Eric are legit!! read more

Was amazing experience. I had an issue with my garage door and they sent me a tech called Sam. He is so professional, fast, accurate, and he really knows what he is doing. In less than an hour everything was done and he cleaned after himself. Thank you united for having awesome employees. read more

I contacted united garage door for our Garage door issue, our Garage door Torsion Spring snapped, Sam visited us and provided very detailed inspection. Sam arranged the spring within 2 days and fixed our garage. I highly appreciate Sam's expertise in trade. He replaced the spring and bearings, which were also getting old. Now the garage is smooth and quiet. I highly recommend United Garage Doors for garage door repairs, thier prices are really good. read more

United garage doors are always punctual and rely on their words fix the things appropriately All workers are kind and nice, I especially thanks to Sam for his labor, and good explanations and help to fix our garage door in time and accurately No need to look for anyone else Trust is the key so they deserve it! read more

I had a great experience getting my garage door fixed. Sam arrived on time, quickly diagnosed the issue, and had everything working smoothly again in no time. Sam was professional and explained everything clearly. read more

Sam was extremely professional and quick. He replaced a broken spring, wheels, and adjusted the garage door touching the ground. He also provided what lubricant to buy for the wheels. He answered all of my questions too. He did this in less than 30 minutes. I would highly recommend him and will be recommending to others as well. Sam, thank you very much for your professionalism and service. Sincerely appreciate it. read more

United Garage is great! Provides excellent customer service. Sam was scheduled to come to look at garage door issue after it was installed. He provided an update, was able to come earlier. Once he arrived, he was able to analyze and fix the issue. Thank you Sam! read more

Thank you to Sam from United garage doors. Came in before the time that was expecting and got me going in no time. My garage door wouldn't even open at all. Now works like brand new. The service was excellent. read more

Sam was great!!! Got our door working in no time! He was very informative. Will call United again!

My Garage door was not working, company send a technician, his name is SAM. He explained the problem and repair was done very quickly..and also he is arrived on time. He offered helpful advice on the door maintenance.. He is very good at his work. read more

I used united garage doors after my home warranty preferred them to me easy communication,, Rick he was nice and professional gave me good experience with my garage door ,, highly recommended ,, not pricey some companies gave me double the price same job read more

I had an issue with my garage door, we accidentally hit the door on our way out, they sent us a (Sam) who was very unprofessional, not sure how started his day or because he had to come early on a Friday but he wasn't listening, arguing, cutting me off while I am trying to explain to him what happened, I had to tell him to leave, I called his company to discuss my experience with their employee, no one answered and they didn't call me back. This same guy came 2 weeks ago to fix something in my garage door and it broke again. I wouldn't recommend them for anyone read more

Excellent service completed spring replacement in 30 min. Also provided suggestions and parts for reasonable price

Called for a routine maintenance, Eric came like a Dr to give a advice how to do the maintenance, 2 minutes later he goes here is the bill for $95 and you could go buy 2 different items and do it yourself. I think is a ripped off. I specifically asked for maintenance when I called. They need to change the wording from maintenance to a service call. It's a shame they can charge you for nothing. Please don't use this people for any time of routine maintenance. read more

Sam was timely l, professional and very helpful and got back up and running. Thank you Sam

Sam from United garage door did the service today for changing the motor on my opener. He did a great job, finished quickly and made sure it work well. He was sent by AHS as a second opinion because the first company came and didn't diagnosed the problem properly. Sam made the right diagnose and requested to replace the motor which was approved by AHS. Thank you! read more

Eric did a great job, was fast and friendly and explained things well. He fixed unit and did a tune up on the garage door with rollers and hinges. Thank you Eric! read more

I've used them a few times and Sam is great. Very knowledgeable and professional. I would use them again

Sam the technician was very kind, knowledgeable. He went over my options and worked very quickly!

Okay. So... being completely honest, Joe was amazing. Best contractor I've had sent over from my insurance company. Straight forward and easy to talk to, comes in and gets everything done. We went through a handful of different approaches to avoid me having to up front spend a bunch of money I don't have to replace this garage door that's already been repaired a handful of times from the previous owner. Garage door problems suck and I wish everyone that reads this the best of luck with theirs. Joe seriously made handling it a breeze and I recommend them 5000% read more

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United Garage Doors was sent out by my home warranty company. The issue was that it would not close all the way. After going down about half way, the door would go back up. They said they needed to do a full tune up and replace all of the rollers for a cost of $350 which would not be covered under the warranty. I wasn't home and my wife told them she wanted to check with me first so we didn't have the work done. I did a quick Google search and was able to fix the problem by adjusting the force on the opener. It's been working flawlessly for the past 2.5 months so it seems they misdiagnosed the problem which was a simple adjustment of a screw. read more

Our garage door was having issues, it opened and shut automatically. The first time they came, they fixed it but after a few days it started to behave randomly again and we called them, they came and this time it was Eric. He immediately inspected it and changed the black lift master wall Mount at no cost. Did it quickly and seamlessly. Would highly recommend him read more

Erick was a professional guy whom gave us the following: - Great fast services - Great efforts - Great advices when we asked him a Question I will give him more than 5 star if that possible wishing him all the best read more

If AHS sends this company call them and request a different company! They came out. Didn't even look at the actual problem which was the remote and wall remote and instead sent in to ahs that the door was damaged ( this was NOT the problem) the door had a little material pushed out that is easily pushed back in & the door has a couple dents but always opened. It's not about the door They sent in that we need to pay almost &500 and guess what NONE OF TJAY IS COVERED BY AHS bc they put in all the wrong things needing repaired. They are shady and liars Call someone else They got that $100 service fee out of us but that's all they will get! Don't let the false positive reviews fool you. Go straight to the negative ones which are all alike The positive reviews are done falsely I hardly every complain but I don't want homeowners to keep getting ripped off I'm also canceling American home shield They pick the shadiest companies read more

Service provided by Eric was awesome. He was friendly, knowledgeable, fast and honest. Can't ask for more. He fixed my issue in less than a half hour.. Thank you much! read more

Good service Sam. very halpful and very accommodating !professionally on time for sure deserve a recommendation read more

A wonderful company, excellent customer service and excellent staff. A job well done for a very good price. One word explanation for their work OUTSTANDING WORK!!! read more

Would give UNITED GARAGE DOORS a negative 5 stars if it was possible. My home warranty sent them out to diagnose/repair a simple problem with my small garage door and opener. After about 15 minutes the two technicians (why two? I think one was a trainee) they declared my motor was 'irreparable" and that I needed a complete system replacement. They also apparently told my home warranty company that my motor was destroyed by a "power surge", although they never mentioned this to me. This rendered my system ineligible for warranty coverage. And, "coincidentally", UNITED then offered to fix my system for a "mere" $599 (for the record, this is more than they get from a home warranty company for making the repair through them. Beginning to get the picture?). I was suspect of UNITED's diagnosis and "power surge" story. I called my home warranty company asking for a second opinion. I specifically requested they send SAM'S GARAGE DOORS because I had dealt successfully with them before. Mike from SAM'S came out next day and declared UNITED's evaluation of my problem "inaccurate" (I won't use the words he actually used), found no evidence of a "power surge", and diagnosed/repaired my problem in about 15 minutes (it required a simple adjustment that was now covered by the home warranty). Draw your own conclusion folks. read more

Fast, efficient & friendly. Replaced a broken spring through American Home Shield. The Tech explained more about my garage door, and let me know about maintenance options on my 15 year old without pushing them. They said it isn't necessary quite yet, but I should think about it as it was a high quality door. Super happy. read more

Had a great experience with our tech Eric. Even though the issue with our garage door wasn't covered under the home warranty he was very helpful and informative of what was going on. We ended up paying out of pocket for the repairs that needed to be done but Eric went above and beyond by making sure other parts were working correctly as well. I will definitely use them again for any issues that aren't covered by the home warranty. And hopefully any issues that are covered, the warranty company will send them out. read more

Joe knows garage doors! Showed up on time for the assessment and for the repair later that same week! Worked with our property manager and made it all happen very quickly! If you have a garage door, you need a garage door GUY! Don't wait another day, call Joe NOW! read more

Eric was very professional, knowledgeable and very polite, He was able to diagnose repair and test the garage door quickly. He provided a step by step verbal outline of what he was doing and the reason. He completed a successful repair and thoroughly tested it. He is one of those people that when you first meet him you feel like you have known him for a long time. When asked if he was married, Eric was nice enough to share pictures of his lovely wife and children. This world needs more people like Eric, God bless him and his family. read more

Being a first time homeowner, having a broken garage door opener right after moving in was unexpected. After calling around for some repair quotes, I called my home warranty company and they assigned United Garage Doors to me. I was a bit skeptical as I've heard bad things about home warranty so I figured what do I have to lose. Oh boy, I ate my own words after this repair. They had sent Joe out and he was absolutely GREAT. He was very detailed in his explanation on what went wrong in my garage, what you shouldn't do, and the scenarios that would play out after he brings my unit back into the shop. He was able to repair my garage door opener under home warranty and reinstalled it quickly! Not only that, he recommended that I replace my rollers as they would prolong the life of my garage door. The rollers we're out of pocket but the price he charged was very fair. Whether it's through home warranty or going direct, I would highly recommend United Garage Doors. They're very polite and are quick to respond! read more