I've owned my house for 3 yrs. In 2015, I spent $4300 for a new, larger AC unit as the one I had…read morewas way too small for my house. That fall, I spent another $1300 to replace gas pipe under the house and add a gas line to my kitchen. Then in winter I had 2 old windows replaced for $1000. All 3 projects were great. This year I had to replace my entire HVAC unit and ductwork in the house because my furnace was ancient and going to start failing. $9500 for a new furnace and AC unit (the one they put in wouldn't be compatible with the new Carrier unit) and all new ductwork. Took over a week to install. Had to request the installer to tie up the ducts in the attic as well as in my closet and cover up the hole in the floor with some sheeting. The next day, water was pouring from my son's ceiling. The guy forgot to pull a tab to start the pump. Had to replace the electrical outlet and light switch in the attic (located on the attic floor). Then I was rearranging my attic as everything was pushed to one side so they could install the unit and the AC wouldn't come back on. I realized nobody ever left a manual. They had to come out and restart the unit and reset my thermostat. Now I have another gas leak under my house. Had HEP come take a look as they replaced gas line earlier. Quoted me $1700 to replace the rest of the piping to the meter. I had LUB come take a look and they brought in their guy. HEP didn't use pipe tape to secure their connections. I spent $200. Also was notified by LUB that all of the ductwork under my house that is brand new is laying on the ground and not secured to the underside of the floors like it should be. I called HEP to talk to a manager. They took my name and # and said I will be contacted.... We will see. I gave my second star simply because Will (who keeps coming out to correct things with much head shaking) is great. Over $16,000 spent with them in the last 3 yrs. I hate to say that I don't think I will be going back. Not one offer of concession.

While Preston the manager was attentive and willing to talk, I will not be using this company again…read moreand advise others to be cautious. 1. Extreme Pricing: They quoted $835 to pull, snake, and reset a toilet--a non-emergency job. Local averages for this service are $250-$400. Even after a lengthy discussion with Preston, the price only dropped to $644, plus a $19 service fee. 2. Pushy Upselling: Technicians insisted I needed an $8,000 drain replacement despite three prior contractors verifying its integrity. Their aggressive tactics felt like a shady car dealership. 3. Poor Reliability: The technician arrived 5 hours late. Dealing with their "Zain" AI chatbot to get updates was incredibly frustrating. Unless you have no other choice, avoid this company to ensure you aren't taken advantage of.

Excellent service. We have two units a mini split and a standard heat pump. The mini split had an…read moreodor that you know is the need to have the unit cleaned. David took the unit apart, and in removing the drain pan he found a buildup the was keeping the pan from emptying totally. He proceeded to remove the blower which definitely needed service and clean and reassemble the unit. He the checked the split system, put anti sludge that I had in the drain pan, flushed the drain and then clean both the outside units. We scheduled service for next year.

I had Elevation Air install a HVAC system on my tiny home. David did an awesome job! He was…read moreprompt and efficient. A design flaw from the factory made his job more difficult, but he navigated the issue with grace and determination. I WILL be using him in the future!

We are fortunate enough to have purchased our retirement home that came with an elevator to the…read morebasement. We called Jerry for service and inspection and learned that the original install was done poorly. Jerry has serviced our elevator and has resolved several faulty problems with prior service from another company. Jerry also installed a Ring doorbell camera for safety and precaution should the elevator fail or stop between floors. I consider Jerry to be of value since he is honest and reasonable for the prompt services that he provides.

Jerry was knowledgeable and experienced. He detected the problem in no time. He went on to service…read morethe elevator for the call. Very pleased with his seevice. Would not hesitate to recommend him.

Tim was honest about timing when we first contacted him. Understanding that local weather, and…read moreexcessive survey requests have all surveyors backed up (we contacted several), he gave us a realistic timing estimate. Tim was able to meet the timing, and provide a professional survey, clearly marked, with a proper map. It was nice that we could find a local surveyor that we could rely on. I highly recommend, and would use TLDS again.

Tim has helped me find the corners on my home property and business property. I will never buy…read moreanother local property without calling his crew first.