I never write reviews but my experience with United Auto Sale LLC in Newark was the absolute worst. I purchased a 2009 Cadillac Escalade on Dec 5, 2019, the car was clean and looked ok. I test drove it, it drove a little rough, but I was told it was just because it was sitting for an extended period. The car needed brakes which they were willing to fix in addition to other small cosmetics which were easily fixed....I drove the car home with my new year-long extended and it cut off about a half a mile from the dealer. I drove back to the dealer they added oil and told me to get an oil change from there mechanic on Monday! I went to the dealers mechanic go an oil change and from that point forward that car was in and out of the shop for a month for a bunch of stuff major oil leaking, fuel pump, oil pressure sensor and oil pump malfunction it got to the point I drove the car more to that shop than anywhere else! For the first month, the car was in the shop for 17 days! Once Jan 5, 2020, came United Auto Sale LLC decided that they were unwilling to fix the car anymore! And told me to go through the warranty company "Veterans Warranty" they are not friendly to veterans at all, I served this country with pride and I would never treat people the way they did. Veternas Warranty sent me to a car repair place that held my car for another month. Without doing repairs, Veterans Warranty ordered the repair shop to diagnose the car! Veterans Warranty sent an inspector whose sole purpose was to find a way to deny the claim stating that my trouble was a preexisting problem and it was not covered and I had to pay $700 for a diagnostic done on a 2009 Cadillac Escalade with a damaged engine....If your thinking about buying a car from this place know that you have been warned because they will do the same thing to you! Run as far away from this place as possible! I've have not had a working car since December 10th, 2019, No has contacted me about my down payment of $1,500 no one has apologized about this whole situation. They suck! Ps. I checked their website they have the same car that gave me all those problems for sale again! Don't be the next victim!! This is the name of the dealership don't be the next victim United Auto Sales Used car dealer in Newark, New Jersey
Address: 313 Elizabeth Ave, Newark, NJ 07112 Phone: (973) 732-5132 read more