I took my 2015 Ford Escape to AVF. They were great! Everyone was very friendly! I will definitely…read morego back there! Susie C

I purchased a 2021 Lincoln Nautilis brand new off the showroom floor. It currently has 39,800…read moremiles. Whenever I open the driver side door, there's a loud cracking sound, took it to Lincoln collision center in Lakeville and they gave me an estimate for $7500 to replace cracked door hinges that on a Ford escape is a manufacturing defect. Also, I've read a lot of other people complaining about the same problem because the door is too heavy for those cheap hinges they put on. This is horrible customer service, this is not even safe. They offered to pay half of the 7500. That is still insane. That is a manufacturing defect without a doubt, I already filed a complaint with the Better Business Bureau so we'll see what happens, probably nothing. I've had Lincoln's since 2002, Continental, the MKX and now the Nautilis and I'll never get another Lincoln ever again. This sucks. Lincoln should accept responsibility for their poor selection of metal to support such a heavy heavy door. I think they should classify it as manufacturing defect and pay for the whole damn thing. This vehicle is like new still.

I bring All of my vehicles here for service. They do a great job, the prices are competitive. Very…read morehonest mechanic.

My experience here last weekend was amazing! Jake was personable and I felt comfortable buying a…read morecar from here. I came to check out a couple and I was able to test drive them all with no hassle. I did not feel pressured to buy anything and they were knowledgeable about the cars they had on the lot. I ended up buying a car and I am absolutely in love with it. Jake was able to walk me through the financing process and I ended up leaving with a car I love. I would recommend Velishek to anyone looking for a reliable dealership.

This was one of the more unprofessional experiences of my entire life. It started when I set an…read moreappointment for a Friday late morning to have a dash light checked. I show up and I'm told they will need to keep the car and it will be "two or three days" before it gets in. Meanwhile a dude walks in off the street and asks to get an oil change and is ushered in directly. What? Meanwhile, before it's even checked in, I have multiple texts on my phone about trading in my car and getting a new one. Flash forward and it's now Monday, I'm given another run around about things but no answers, however they had a service advisor call me. Again, no answers, more questions. I'm told nothing and I'm pushed another week before I a text stating I need a new motor. Still, no diagnosis, no explanation, no how did we get from dash light to new engine. I decline, clearly, and I get another call stating I should call consumer affairs. Needless to say it had been 3 weeks and I still had no answer. From the arrogance at the service desk, blowing me off and just forgetting me on a stack of paper on your desk, to the shady BS, this isn't your place. Anywhere but here. I'm done with Hyundai and Luther Automotive in the whole. If this is how everyone is treated here, it's a wonder they're even still open. I can't take stars away here but I would have gone with about a -2 on this visit. Just bad.

We came in for the first time to look at cars. We had never owned a Hyundai before and were…read moregenuinely interested in one of the vehicles, but we were greeted as if we had walked into someone's home uninvited. No one offered us any options, no one explained anything, and the whole interaction felt awkward and silent. We had to ask about the trims and features ourselves, even though we clearly said it was our first time looking at these cars. Overall, it was very unprofessional. I would not recommend this place, especially the man with bleached yellow hair. He was very unpleasant and unprofessional. But thank you for saving us time -- because of this experience, we ended up choosing a much better car. You are very good at sending customers to other dealerships.

Very inattentive. Spent 5+ hours to be told that my file was moved in line by another salesman…read more Credit wasn't run until LATE Monday though I was told it would be taken care of first thing Couldn't get me the rate I signed for. Bought and paid for full coverage insurance bc they required it. Out $250 for no reason and had to wait over 36 hours to find out they couldn't do the deal as promised. Waste of time and stress.

**MAKE SURE YOU ARE CHECKING REVIEWS FROM FB, GOOGLE, YELP**…read more Don't buy from here, they sold us a car with the engine light on. JT said it was because they changed the battery and to give it a couple weeks. If it didn't turn off to bring it in. We didn't feel comfortable driving it so I went to O'Reillys and I used the diagnostic computer.The issues it brought with JT, this man talked to my husband in a way that you should never talk to a customer. He was so disgusting, I couldn't believe it. This man knew what the issue was and made sure people didn't tell us. In the end we ended up paying $565 dollars on a car that already had it on and sold it like that. It makes me so angry that we still had to pay for it. No compres aquí, nos vendieron un coche con la luz del motor encendida. JT dijo que fue porque cambiaron la batería y le dieron un par de semanas. Si no se apagara para traerlo. No nos sentimos cómodos conduciéndolo, así que fui a O'Reillys y usé la computadora de diagnóstico. Los problemas que trajo con JT, este hombre le habló a mi marido de una manera que nunca deberías hablar con un cliente. Era tan horrible que no me lo podía creer. Este hombre sabía cuál era el problema y se aseguró de que los trabajadores no nos lo dijera. Al final terminamos pagando 565 dólares por un coche que ya lo tenía una luz ya encendida y que yo no cause y lo vendieron así. Me molesta tanto que todavía tuvimos que pagar por ello.

I had been wanting another car since i sold my e350 last summer. But things fell through and i…read moreended up buying a chevy trailblazer i hated the 2 weeks i had it.let me tell you guys this dealership and its crew in sales are on their job. F les consultant was Sean Kelleyriendly welcoming sales team . My sales consultant was Sean Kelley, I am so greatful and appreciative of the magic and rabbits and birds he pulled out of a magic hat for my car. The Lexus LS 460 is my dream car and has been since it came out. Eazy trade for my truck, and he did the impossible for me by getting me financed. so east i recommend you stop at Apple used autos before you go through all the B.S. that dealerships usually do. Sean said i was approved no B.S. , no smoke and mirrors. Apple Used Autos is number 1! THANKS SEAN!!!!!

Very stereotypical car buying experience. The car salesman was very nice and low pressure but as…read moresoon as I got in contact with the finance guy I was pushed into adding the easy care. He did not really explain anything and if I asked a question he made me feel stupid for asking it. I felt like I was falling into a scam and honestly should have walked. I ended up cancelling the easy care after the guy tried to talk me into it by saying he's been in the car industry for longer than I've been alive. Nice work ass hole you're really moving up in the world. The most recent update is there ended up being curb rash on three of the tires that I'm fairly certain they covered up initially or regardless didn't mention anything about it. I hate that this is still the car buying experience for consumers. I would just be weary and firm with them. I love my car and had a good experience with the salesman but they need to reevaluate the boomer finance guy.

Unique cars yes but horrible dealership! Had a pre approval and ready to purchase a car from them…read more Gave me a run around about finding a comparable price so they can match the price to saying they can give me a better Apr and did a hard inquiry on my credit to just tell me that they can't do it due to the state I live in. Before running my credit they told me that the state I lived in would be no problem! I gave them comparable cars just for them to say they price their car right and they can't match. Why tell me to send you comparable cars if you did not plan to match it. Worked with Shaun, Colin and Dave in sales! Stay away waste of time!

The stellar reviews here are legit. From my initial phone call (Colin, the owner, happened to be…read morethe one who picked up the phone) explaining my time-crunch situation, to helping me get my original car shipped to another state (when I asked why he would do that Colin said, "Because that's how we treat our customers"), to sending registration paperwork for yet another state as promised, my experience with everyone in the various departments at Poquet Auto was as it should be--kind, genuine and capable. I didn't know it at the time, but a friend won't buy a car anywhere else, having done so several times and corroborated my experience. Their business model speaks for itself and I can't recommend them highly enough. Thank you, Poquet Auto!

I contacted Cha's late in the afternoon to ask whether they could replace a headlight for me. It…read morewas close to 4 p.m., but the person who answered the phone asked if I was nearby and said they could take care of it right away if I could bring the car in. When I asked about the cost, he simply told me to come in and they would handle it. I arrived within ten minutes, and the entire team -- Eric, Bobby, and Teddy -- was ready and waiting. They replaced the bulb in about five minutes. I truly appreciate the speed, professionalism, and attention they gave me, especially on short notice. I'll definitely return in the future for additional services. Thank you for the excellent experience.

I've brought my car in twice - once for brakes, and today I just had my AC compressor replaced…read more They were easy to work with and flexible with my schedule. No complaints, and I am thankful that I don't leave feeling taken advantage of.