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    Ong Auto

    5.0 (3 reviews)
    Closed • 9:00 am - 6:00 pm

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    United Auto Group

    United Auto Group

    (4 reviews)

    Hello my name is actually Tom Ludwig Dave Miller is my alias…read more I don't really know where to start Call the dealership on a Monday said I was very interested in a Mercedes they had for my wife. Please call me back. No call. Call them on Tuesday. Leave the message look I already have two cars picked out, but my wife really likes the one on your lot. Someone calls me back and I asked to send me a video and if the car has any major damage to take pictures of it Or any abnormalities take a picture of it I was dealing with a salesman named Chris. rather quickly they get back to me with a video of a cold start and pictures but no mention of any damage or flaws on the car. They just said it was in great shape ran great beautiful car all the typical salesman talk. so I'm in Vail, Colorado, which is the middle of the Rocky Mountains These guys are in Minnesota. We've never seen this car didn't get to touch the car. Hear the car 100% trusting in these guys to be honest fourth right I've bought not exaggerating upwards of 75 to 100 cars in my life and sold just as many I've bought very few cars at dealerships for this reason we bought the car site unseen they were supposed to ship it to our house. They said $1400 will ship it to you. We'll get it shipped out in a day or two so couple days go by nobody picks up this car to drive. We keep texting and asking they said yeah no one is picking up the contact to ship the car. I called a few around and they're like well. Nobody's gonna drop your car off in the mountains. Nobody wants to drive there. You have to drop it off in Denver then go get it yourself if you want anybody to pick that car up. so after waiting six days for these guys to ship the car, I asked them to cancel their contract they had and I would do it myself and they did and I got the contract for $850 delivered to Denver in one day the car was delivered in three days it cost half. these guys should've known the shipping process but they really didn't. They had $1400 of my money they couldn't figure out how to Zelle me back my $1400 they Zelle me $400 and said the thousand they couldn't have to figure out how to Zelle like just kept coming back with an error but somehow when I bought the car they were able to take my Zelle of 20 something thousand dollars in 20 minutes but couldn't return my money that they had for a couple weeks. used car dealership probably needed the money for inventory. We go pick up the car bring it back to Vail and as a car guy I start checking the car out. Let's just say they left a few things out. let's start with the wheels and tires now we bought an AMG everything for this car is pretty expensive. Every single wheel is destroyed. One has a huge bend in it. Another tire has a leak in it. All the rims only have four bolts instead of five bolts one of the tires came to us with 12 psi now retail these rims and tires will run you about 4500 bucks next the rear bumper tow cover was gone. It's a big hole in the back of the bumper so could've sent me a picture of that. The car also came with no interior mats AMG mats are $500. No owners manual all of The outside body trim that is black is completely sun faded gray so all the black outside trim is gray both front seats pretty worn. we dealt with these guys for a couple hours. They sold the car in that time and that's all they did. They didn't get the car shipped, We did no one ever checked back with us or tried to help just random kind of boilerplate text back. We got the car before we got the title and our check back. We've had the car for a couple days. No one's called and asked how do you like your car every good? thanks for the purchase zero customer service zero both my wife and I work in the customer service industry and they have zero all they want is your money and they will say whatever you want to hear for you to give them your money. I will never buy a car site unseen again in my life and I wouldn't buy a bicycle from these guys truly one of the worst car Buying experiences of my!!! So you like customer service they ain't for you Tom Ludwig

    If no star was an option, I would be choosing that option. I am sad to be writing this review…read morebecause we were highly recommended this dealership by someone who has sent them quite a bit of business. I was in the market for a new car as my truck was totaled in an accident in Sept. Mohammed was super friendly and showed us all the vehicles in our price range and to fit our needs. We fell in love with a Mercedes GLS 550 and decided to purchase. I noticed a few cosmetic defects, but he assured me the vehicle was meticulously maintained and of the highest quality. We also bought the warranty he highly recommended and promised it would cover everything except basic maintenance. He did note the sunroof shade didn't close and he would personally made sure it was taken care of. He said it would be weeks for the parts to come in. I took my vehicle home. Upon bringing it home I noticed more things wrong. I chased Mohammed via phone call for weeks before he finally agreed to have his mechanic look at my concerns. He had my vehicle for 2 weeks and it was untouched, no communication. FINALLY, he disclosed the issues were far too advance for his mechanic and we should bring it to Mercedes to diagnose. He agreed to work with the warranty to pay what they didn't cover to make this deal right. My vehicle was at the Mercedes dealer for almost a month due to lack of communication on Mohammed's end and finally we had to close the ticket, and my vehicle is still "broken". Mercedes also noted the front brakes are so worn down that any self-respecting dealer should have bare minimum disclosed it was in need of brakes. I have sent 3 follow up emails and MULTIPLE unreturned phone calls to have the agreed upon work fixed and I'm sure they will remain unreturned.

    Jeff Belzer's - Jeff Belzer's Chevrolet Showroom Floor

    Jeff Belzer's

    (220 reviews)

    Okay this is Minnesota. We have two seasons. The hottest Summers and the coldest winters. If we…read morewait 20minutes, it will change. My experience with this family owned business? Is one of pure love... Is like any experience in America. Here is a microcosm of our macroeconomic USA. So what up since July 4th? TAX BREAKS on cars! My car, well, yes, it is a new car. Belzers. Yes, I dream in Ram pickup trucks, Dodge Chargers, Classic Cars. Will dream on. In the meantime dream your way into Belzers. You're invited to just come into the showroom and chill. Relax, visit, be there. As you won't want to miss it. Miss what? Forget those horrible reviews. No complaints in Minnesota Nice. Land of pure love. Here... Is a charitable loving Family Is a tightly run service center Is a parts department with the nicest people Is the best selection in Minnesota Is a well known premier Dealership. Is a son running his father's business well. Is truly hard work for family owned business. Is in fact unheard of! Thank you. Come see. Enjoy. Miss Mae West

    if I could give 0 stars I would. I rented turo vehicles from Jeff belzers and the communication is…read morehorrible. Not only did they rent me a car that was filthy inside (sticky substances and smears everywhere) but also when I tried contacting them about it, they never got back to me. They happily took my money though.... I had already rented another vehicle prior to my horrible experience and when I tried to cancel, I still could not get ahold of anyone. When they finally realized I never picked up the vehicle (after the trip was done), a manager finally called me saying he was going to refund me for my trip since I never used the car. Did that happen? No. I contacted him multiple times after and got no response. They clearly are happy to take your money but not provide an even decent customer experience.

    Ong Auto - usedcardealers - Updated October 2026

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