I had trouble with my computer when a windows download had a glitch, and hid all of my important…read morefiles, photo's and music on my computer. After a week of trying to fix it myself, I called Tek Solutions. Steve Just showed up the next morning, fixed the problem and seeing as it had been running slower and slower in the past year, I had him take it to the shop to fix that problem as well. Early the next day, Steve showed up and like he said the day before, it was as though I had a new computer. Everything was back in place, and the speed was phenomenal. Great service, great advice, and explained things that I didn't understand without making me feel like an idiot! If I could give more than 5 stars, I would.

I needed help with an older piece of computer equipment, and while they couldn't fix it for me…read moreafter lots of effort, I was treated courteously and given helpful information about the piece of equipment. A disk was stuck in it and they were able to release it, so I can at least retrieve the data on the disk. Five stars for quick, courteous help that's worth a lot in my book. Margaret Evans, author www.MargaretEvans.com

Helped me get my old desktop up and running again after it crashed last week. Prices are very…read morereasonable and he is a stand up guy, explains exactly what the issue was and how much it was going to be up front which was a huge plus. Highly recommend him over a standard computer shop. Very nice and polite as well as patient.

From the owner: At Tech-N-Specs our goal is to ensure that we provide our customers with the best fast and friendly…read moreon-site computer services. Our prices are very much affordable while providing the best personal experience to help meet your computer repair needs. We provide PC Installation services, computer clean up/Speed up optimizations, virus removal, wireless network set up, printer set up and various other computer related services. We are very personal yet professional thus the experience is almost like having family or a friend over while having professional quality work done. Give us a call or message us today for a service appointment.

I have used The Computer Whisperer for my new business Website and Internet marketing and it has…read moremade a significate difference in our business. We have seen an 81% increase in requests about our business from the website which has been remarkable for our first year of being up & running. The Computer Whisperer is very professional and go above and WELL beyond what the "typical" businesses would do. Extraordinary customer service in a world where customer service seems to be a thing of the past. Wish I could give more than 5 stars!!

I am SO impressed with the professionalism and easy going nature of "The Computer Whisperer |…read moreFraser Valley" (www.fixmyputer.ca). I had a computer failure on the system that helps run my business and although I am fairly computer saavy, I could not fix this for the life of me. I did a google search for "computer backup chilliwack" and found their site on the first page. I checked out their "Services" page (www.fixmyputer.ca/services.php) to see what they offered. I called and they were here in 1/2 hour! They removed my hard drive, copied it over to a backup server for safe-keeping and put everything on an external drive for me. They installed a new hard drive and I was up and running! It took a day to do that but my computer is back up and running and I couldn't be happier! They have a $5/computer/month backup service that is UNLIMITED (http://www.fixmyputer.ca/back-up-and-remote-services.php) and does it all online and I've signed up for that. He installed the software and had it backing my stuff up within 10 minutes! I would recommend fixmyputer.ca to anyone who has computer issues. I am extremely happy with their prices as well, as another computer shop I go to charges over $30 MORE an hour for mobile service than these guys. If you have a need for any technical services in the fraser valley, go to www.fixmyputer.ca and get them to help you! Their "contact" page is here as well: http://www.fixmyputer.ca/contact-us.php

We contacted Garfield when we got the blue screen of death and could not boot up our PC after…read moreinstalling Windows 10 updates. He promptly fit us into his busy schedule, picked up our CPU and called us sometime later and then returned the unit. All this for an hour's labor charge. Then we had issues with SHAW and contacted Garfield via telephone and he gave us some excellent advice and information. What an awesome find......a knowledgeable, friendly reasonable service.

From the owner: The Computer Guy is a mobile, in-home computer set up and repair service. We help set up new…read morecomputers, printers and wireless, and we fix them when they go haywire.

Customer service and why I paid for a warranty on a set of Dr. Dre Beats Bluetooth ear buds. I went…read moreinto the Chilliwack,BC location today to bring in my set that I had bought a year ago, because I had lost one of my buds I paid for a 2 year warranty. Thinking that since I paid for a warranty they would have no problem helping me out only to find out they don't cover lost buds only damaged ones, so I now have a useless set of ear buds, can anyone tell me what the Fuck I paid a warranty for!!!!! I'm pissed and will never do business with best buy again!!!! Really pissed me off, so to you out there don't pay for a warranty because it doesn't mean Jack Shit. Fuck you Best buy!!!!!

Talk to the "geek" today...she was very helpful her name is Shagun…read moreand she fixed the problem in no time...never mind about the accent...I have one to... Thanks Shagun...hope to see you next time...

This owner know his stuff.the screen broke after being dropped and got it fixed quickly.got the…read morepart and his rate was lower than anywhere else I found.other places did not want to bother trying to get the screen as it was an older phone but he cares and got it.works great now. Its also the way he's with people. I will recommend this place to everyone i know.i had to drive from Hope to Chilliwack but worth it. Need a phone,ipad etc fixed he's the guy.Don't waste your time looking elsewhere.

BEWARE OF GENERIC PARTS!!!!…read more Had my iPhone 11 battery and display screen replaced a few weeks ago. I have used their service before on an iPhone 6 repair a few years earlier. This shop has quite an informative website, which I told the operator I had gone through, and complimented their addition customer support option. As I purchased the middle quality of the 3 display screens offered, I DID inquire about how drastic the differences in quality actually were. I was given a brief "good, better, best" response (NOT verbatim). When I paid for the service in advance I was asked to sign a receipt to acknowledge that my phone may or may not work the same after the repair. Again, a brief reply regarding possible damage that may not be known until the phone was apart. As broken screens are common, I wasn't too worried. When the repaired phone was returned, it displayed a message that my Face ID was disabled due to problems with the 'true depth camera'. My Face ID had worked up until the repair, even with really cracked glass. Seeing my dismay, the owner informed me that using parts that were not genuine Apple parts could disable the use of your face ID permanently, and that this was the case with my phone! He also said that Apple would not service the phone, I. E. Replace the glass again, because it had been serviced by a non-authorized apple repair. So, are they reputable service? I would say they are quite capable, polite and expedient. However, I am quite chagrined that they didn't disclose the fact that not using Apple parts could disable someone's face ID. I feel this is very serious.. I understand how providing this information could effect their earnings, as phones with facial identification are becoming the norm , and understandably, many customers would opt to find a service provider with the "genuine" option. If this is their reasoning, then I suggest someone upgrade their training to 'Apple certification standards' and have the ability to offer and install genuine parts, as necessary to ensure optimum performance of a costly device... I would have a LOT more respect for this establishment had they posted this option on their website, or told me up front that this was a hazard of using generic {display} parts... Odd that I am the only person who had this happen ~ no other reviews with this outcome... Dlm

I dont know what this wacko is talking about. Went into The Source at Cottonwood after exhuasting…read moremy searches at other retailers and on line. Talking to a girl about what i was facing. She outright said i dont know, let me ask my manager. This gentleman listened , asked a few more questions and not only tried to find a solution he even offered 2 or 3 alternatives. Best experience in a long time. I wouldnt pay attention to the last post. Unless its food has no idea what good customer service is in the first place

BUYER BEWARE DO NOT BUY FROM THE SOURCE. This company is very dishonest. I purchase a set of…read moreBluetooth headphone a year ago for about $90 from The Source at Eagle Landing. The sales rep convinced me to purchase the extend warranty fo an extra $25 which I did. The warranty covers 3 replacements for the headphones. I went in this June to have the headphones replaced as they weren't working. The manager who was very rude said that pair I originally bought were discontinued and I could have a more expensive pair but that I would lose all my warranty. That pair was regularly $140 but were on special that week for $80. If was just buying that pair I would of paid $80 but they said they would not give those as a replacement. I could take a cheaper headset to maintain my warranty. I decided to take the cheaper set as I didn't want to lose the rest of the warranty. They said that they didn't have that set and that I would need to drive to the store at the Cottonwood Mall. The manger there was also extremely rude and unprofessional. When I got home I noticed that the headset was Bluetooth only as my original set was both Bluetooth and plug in direct type this one was not and was worth $50. I had to go back to the store and take the other set and lose all my warranty. I will never buy from this company again. The Managers of both these store were totally unprofessional.