I had trouble with my computer when a windows download had a glitch, and hid all of my important…read morefiles, photo's and music on my computer. After a week of trying to fix it myself, I called Tek Solutions. Steve Just showed up the next morning, fixed the problem and seeing as it had been running slower and slower in the past year, I had him take it to the shop to fix that problem as well. Early the next day, Steve showed up and like he said the day before, it was as though I had a new computer. Everything was back in place, and the speed was phenomenal. Great service, great advice, and explained things that I didn't understand without making me feel like an idiot! If I could give more than 5 stars, I would.

I needed help with an older piece of computer equipment, and while they couldn't fix it for me…read moreafter lots of effort, I was treated courteously and given helpful information about the piece of equipment. A disk was stuck in it and they were able to release it, so I can at least retrieve the data on the disk. Five stars for quick, courteous help that's worth a lot in my book. Margaret Evans, author www.MargaretEvans.com

needed a battery in and iwatch 4... was only staying charged for about 10 hours.. now its back to…read moreoriginal .. just fab... the young man was great.

Phone doctor is the most reliable cell phone repair service in the Fraser valley! very efficient…read moreand fair pricing. Always willing to help resolve any issues and has great communications

Great service from friendly, knowledgeable staff. I will bring electronics here to be fixed and…read moresuggest you do as well!

They were so helpful and compassionate, helpful and caring…read more I would recommend their service to anyone

I dont know what this wacko is talking about. Went into The Source at Cottonwood after exhuasting…read moremy searches at other retailers and on line. Talking to a girl about what i was facing. She outright said i dont know, let me ask my manager. This gentleman listened , asked a few more questions and not only tried to find a solution he even offered 2 or 3 alternatives. Best experience in a long time. I wouldnt pay attention to the last post. Unless its food has no idea what good customer service is in the first place

BUYER BEWARE DO NOT BUY FROM THE SOURCE. This company is very dishonest. I purchase a set of…read moreBluetooth headphone a year ago for about $90 from The Source at Eagle Landing. The sales rep convinced me to purchase the extend warranty fo an extra $25 which I did. The warranty covers 3 replacements for the headphones. I went in this June to have the headphones replaced as they weren't working. The manager who was very rude said that pair I originally bought were discontinued and I could have a more expensive pair but that I would lose all my warranty. That pair was regularly $140 but were on special that week for $80. If was just buying that pair I would of paid $80 but they said they would not give those as a replacement. I could take a cheaper headset to maintain my warranty. I decided to take the cheaper set as I didn't want to lose the rest of the warranty. They said that they didn't have that set and that I would need to drive to the store at the Cottonwood Mall. The manger there was also extremely rude and unprofessional. When I got home I noticed that the headset was Bluetooth only as my original set was both Bluetooth and plug in direct type this one was not and was worth $50. I had to go back to the store and take the other set and lose all my warranty. I will never buy from this company again. The Managers of both these store were totally unprofessional.

This owner know his stuff.the screen broke after being dropped and got it fixed quickly.got the…read morepart and his rate was lower than anywhere else I found.other places did not want to bother trying to get the screen as it was an older phone but he cares and got it.works great now. Its also the way he's with people. I will recommend this place to everyone i know.i had to drive from Hope to Chilliwack but worth it. Need a phone,ipad etc fixed he's the guy.Don't waste your time looking elsewhere.

BEWARE OF GENERIC PARTS!!!!…read more Had my iPhone 11 battery and display screen replaced a few weeks ago. I have used their service before on an iPhone 6 repair a few years earlier. This shop has quite an informative website, which I told the operator I had gone through, and complimented their addition customer support option. As I purchased the middle quality of the 3 display screens offered, I DID inquire about how drastic the differences in quality actually were. I was given a brief "good, better, best" response (NOT verbatim). When I paid for the service in advance I was asked to sign a receipt to acknowledge that my phone may or may not work the same after the repair. Again, a brief reply regarding possible damage that may not be known until the phone was apart. As broken screens are common, I wasn't too worried. When the repaired phone was returned, it displayed a message that my Face ID was disabled due to problems with the 'true depth camera'. My Face ID had worked up until the repair, even with really cracked glass. Seeing my dismay, the owner informed me that using parts that were not genuine Apple parts could disable the use of your face ID permanently, and that this was the case with my phone! He also said that Apple would not service the phone, I. E. Replace the glass again, because it had been serviced by a non-authorized apple repair. So, are they reputable service? I would say they are quite capable, polite and expedient. However, I am quite chagrined that they didn't disclose the fact that not using Apple parts could disable someone's face ID. I feel this is very serious.. I understand how providing this information could effect their earnings, as phones with facial identification are becoming the norm , and understandably, many customers would opt to find a service provider with the "genuine" option. If this is their reasoning, then I suggest someone upgrade their training to 'Apple certification standards' and have the ability to offer and install genuine parts, as necessary to ensure optimum performance of a costly device... I would have a LOT more respect for this establishment had they posted this option on their website, or told me up front that this was a hazard of using generic {display} parts... Odd that I am the only person who had this happen ~ no other reviews with this outcome... Dlm

great service. Knew what we needed To solve our problem. Would go back for next service we may needread more

Received Very good service,very honest guy, I really recommend . Went there with my phone that…read morecouldn't charge,he asked me did you switch it on and off i said no,he did it and told me it's working,and you don't need to pay. If it was some repairs they will say I fill fix it for so so price. I really appreciate his service.

This is my 2nd review for the same phone issues. The staff…read moredidn't advise me that the security updates were no longer available for the pixel 4xl I had picked up there. I found this out on my own when my MasterCard was compromised. Plus every app that I downloaded to this phone would crash. ​I talked to Google and t​hey took a lot of time to help me and they informed me that the security updates were no longer available for my pixel as of October 2022! ​So ​I reset my phone and downloaded a free security app. My phone is now​ working after not working for 2 weeks. I feel the staff at this location are under trained and misinformed. It's not their fault. it's the fault of their manager. I'm a very unhappy customer and will never recommend this business. And I feel bad for the staff who handle their customers, because they are obviously ooorly trained and not familiar with working and talking to the public.

If I could give less than 1 star I would. I went to this…read morebusiness as my insurance Asurion used them as their repair site and they were my closest option. The staff were incompetent and uneducated on the phone when I originally spoke to them about bringing the phone in for repairs but it was about to get so much worse. After 2 hours of leaving my phone with them I went back to pick it up to be SHOWN (keep that in mind) and told that the repairs were done but they could no release my phone to me as their systems were down and they couldn't "complete testing" and I would have to return tomorrow to pick up my phone. The next day I received a call telling my again, my phone WAS fixed but they could not release my phone to me as there was an issue with my insurance and I had to call them. 1.5 hours after being on the phone with the insurance company it was clear that Mobil Klinik had fraudulently tried to make claims against my insurance for repairs that were not needed on my device, they also had CANCELED my originally claim and tried to file their own. The insurance company was refusing to pay the store as they had violated the terms of their agreement and that was why they were refusing to give my phone back. This is ILLEGAL! After many talks back and forth the insurance company spoke with the store who claimed "they had never actually performed the repairs, therefore their claims were not fraudulent and I could come pick up my phone." WOW if you remember back, I PHYSICALLY held my phone in my hands the night before with the repairs having been completed, I informed the insurance company of this and that in fact this BUSINESS had LIED AGAIN and was still being fradulent!!! I got a phone call from the store who said i could now come pick up my phone but "wanted to know if I wanted to pay for them to fix my phone". I told them I wouldn't not be giving them a dime and I was coming to pick up my phone in 20 minutes and would be taking it in whatever condition it was currently in. the lady became frantic saying she needed to know if I was going to pay for the repairs to which I told her I knew they had lied to my insurance company and already fixed my phone and that I would NOT be paying for anything. At which point this not so lovely human being HUNG UP ON ME. I never in my life have dealt with a business who is so shady, lies, cheats, steals has the worst customer service and holds people personal property hostage. When I picked up my phone these horrible people had put my BROKEN back glass back onto my phone in MUCH worse shape then when I dropped it off, and tried to claim they had never done anything. I cannot believe that after being caught in SO MANY lies that this business did not once even apologize or even offer to fix my phone for free. they are a sleazy, dishonest organization and I plan to ensure that no insurance company ever sends another client to them to be treated as I was. SHAME ON YOU, all the staff at this store as I spoke to many of you. You were rude, and disrespectful, you are a scam organization and I will ensure everyone around me knows. I

I like to support local and this is our friendly neighborhood hardware store. However whenever I go…read moreinto this store, although I see lots of staff I have never been greeted or asked if I need any help. I expect to have to find someone in home depot, but when I have employees walking right past me a I am clearly looking for something is ridiculous. Unfortunately I have had this experience everytime I come in, so I guess I go to Home Depot.

I have been in this store a few times now and each time I have been amazed at the fantastic service…read moreI have experienced. One of the times it was to match a stain and the woman went out of her way to get me an exact match. Just a week or so ago I was in to buy a kitchen sink and again they couldn't do enough for me right up until it was put in my car for me. This kind of service is rare these days and the employees deserve recognition for their helpful attitude.