I tired buying a tuff shed at the Overland, Mo location and spoke with someone after calling for…read moreseveral days and then the man gave me his number because he was at a different location and he told me to send him the ones i like after i go look at them i did so and it has been several days and no response back at all. so i called the Overland, Mo phone number again and all i get is voicemail. i guess that is my sign to let them be and find another company that wants a sale.

When we purchased our shed 7 years ago we were told by an agent that the will come and relocate the…read moreshed to a different area in our yard. We live in the city of StL and at the time we didn't have a fence in to encase our shed in the desired location. We have alleys and people would typically cut through our yard, so we had it placed closer to the house. Fast forward to present, my neighbor recently purchased a Tuff Shed around Feb 2025 and was told the same thing regarding yard relocating. Now, we are working on our landscaping in our backyard and is in need of this added benefit, we made the phone call and was told this benefit is no longer available as of years ago. This was my only let down with Tuff Shed. My neighbor is also slightly irritated as they were told the same thing as a selling point even though the service has been suspended for quite some time. Other than that, our shed has been very nice and has serve it's purpose as aspected, I wish my husband bought a larger size as he need more room for his tools.

My experience has been extremely frustrating and disappointing. The quality of the product ordered…read morethrough XL has been unsatisfactory. The more disappointing aspect is that those quality issues were noticeable during the contracted installation yet the installation crew proceeded as quickly as possible with assurance from XL that the issues would be resolved by the manufacturer through the warranty process. Nearly two years later, I'm still working through those quality issues. You can get a value in price but pay attention to the commercial terms and require that a defective-free installation be a requirement before final payment.

I met with a representative from the company for my windows. I purchased nine windows from them and…read morethis is the third iteration of windows I have purchased for my home. The first set are Anderson, which were installed during a major renovation - they went in perfectly. The second set I purchased separately - they are Marvin windows and obviously look amazing. (These two purchases/installs were NOT through XL). In this case, we went back and forth on which brand I should get, based on detail and the quality of window I desired. I took a day off in order for them to measure. I took another day off when they came to install. EVERY single window was way off. I called XL and they said 'let them install the rest and see what happens'. All of the grids were off - nothing lined up, one was cracked, and a few had scratches on the frames. I can speak as to how I don't understand why they would be 'off' because I've replaced every other window in my house by this point. I called several times and then eventually called the manufacturer. The office manager at XL didn't call me back so when I made the final call, it was the owner. He expressed that it 'wasn't a big deal'. Well to me it is. Time is money. I had ordered shutters for the large windows and this also caused a delay in that process. XL stated there was no way they could hve known these windows would be 'off'. Really? Every single one of them. So I waited. By now, it's cold. So the new windows come in and I have to keep my house open to the elements the entire time. Sashes on these are jacked up, as well. Finally, a woman from the office shows up, presumably because, and I quote 'I'm a woman, so I'm picky too'. Really? I'm picky because I don't want screwed up windows? Okay. So we spend half the day pulling sashes in and out to get ones that aren't obviously crooked and messed up. In the end, there is one window that's just not going to work. Keep in mind, I took another day off work. At no time, did the owner call and speak to me about these fiascos. Last week, I have to take another day off to get the last window. There are some scratches on a few, but at this point I'm just done with all of it. So I get the remainder of the bill - no discount - just a short note that says - sorry for the inconvenience. I would NEVER purchase anything from this company ever again. They wasted so much of my time. This is in stark contrast to a mixup that occurred with my shutters. In that case, the dealer was the FIRST person to call me and apologize. XL could learn a few things from a company like that. Beware of XL - clearly, the owner thinks highly of himself and way too highly to actually give a d@$n about his customers.

The staff was friendly and professional. They helped guide my daughter through all the materials…read moreshe needed for her Eagle Scout project, which was great as I know her project is much smaller than what they usually likely support. The service was incredible, and I would definitely shop here for any future lumber or project needs.

Beyers has unique wood sizes that I just can't find in the big box stores. They are super customer…read moreoriented and I have used them on many jobs. So glad they are around!

This place is legendary. I grew up nearby, and they continue to do business like a true hardware…read morestore. Where you go for help with a project. Rock on OH

The service here is unequaled. The quality of merchandise is very high. You get real value for…read morethe money you spend here and you know, with their advice, you will get it all on the first trip. But most importantly they have the rare items that none of the big box stores have. One summer, I needed a new pulley for a motor I had to replace on my attic fan. I went to 4 of the other "bigger" stores before asking and finding it in two minutes at Overland Hardware!

Quick and convenient key cut service. Pleasant service, plenty of parking and located just off…read morehighway 170. I was able to get residential keys copied on a Saturday in 2 minutes flat. Nothing like a small, local hardware store. ~Christy

I called a lot of lock and key shops, looking for a shop to get my key fob programmed for my…read moreTucson. Others told me they would try, but failed. They couldn't program my car. I called A complete Lock and key, spoke with Luke I told him my needs he said he could program my fob. Without saying I will try, instead saying he could do it. After a few minutes of programming Luke was successful in programming my new fob!! What a professional, nice and knowledgeable staff!!! While I was waiting, Luke fixed someone's jammed lock in minutes!!! Bottom line They are the best!!

Everything about this experience was great. Lauren In the office is so personable, and responsive…read moreto what we needed. The communication was excellent, and the job was quickly done from start to finish, from Ricky measuring one day, and 2 days later Ricky and Tucker installed the countertop, and did a great job! Would highly recommend this company!

Rickey and the team were fantastic. The installation was quick and easy. They take great pride in…read morethe work and are perfectionist.