Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Al Havner and sons was everything you want from any business. We recently purchased a new house and…read moreremoved the 50+ year old carpet. They were prompt, informative, and gave a quality service. When giving me my quote, Justin Havner showed up the next business day. He was professional and very knowledgeable. His quote was very transparent and thorough. When I requested information on some changes the response was swift and gave me all the answers and information. They were able to get me on the schedule in a timely manner. They showed up on time, and completed the job on schedule. We couldn't be happier with the results, and I can't recommend Al Havner and Sons enough.

Awesome work done by Justin and his crew. They finished our kitchen, living room, hallway, and one…read morebedroom in about 5 days. The finished product looks clean and polished. Our neighbors even remarked on their work while watching them cut that they "definitely are detail oriented". The results speak for themselves... we love our floors so much. We will definitely use them again to install wood floors in the remaining carpeted rooms!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

I was visiting my aunt here for the holidays and decided to get her TV mounted as a gift. I was…read morereferred to this handyman service, and they were outstanding! He quickly identified the best possible spot, moved and hid all cords behind the TV, and had it all done in no time. He was very nice and professional. Thank you Handyman of Dearborn for helping me give my aunt a great Christmas!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

These two guys were great and did an amazing job just as promised. Would most definitely use…read moreagain!

Great work and efficiency. Would definitely recommend. Even came back to redo a change that was…read morerequested after the job was completed.

Absolute Disaster!!!…read more I hired this person for hardwood floor grinding and refinishing. Pictures tell the story. If you are looking for someone to turn a simple job into an electrical adventure, leave a mess behind, and create new problems you didn't have before -- this may be the person for you. On top of the poor workmanship, he was extremely rude and disrespectful. He attempted to connect his machine directly to a live electrical line, which resulted in damage to the electrical panel and an expensive oven showing a "Bad Line" error. Apparently, quality control and safety procedures were optional. Blamed the panel. The job was left with trash scattered around, and somehow the priority became demanding payment before the work was completed. Asked for additional $150 to "dispose" of the trash that he left behind. To add to the experience, machines were left sitting on carpet, creating another potential mess. We ended up contacting the local police. A reminder for anyone considering hiring him: do not release payment until you have personally inspected every detail of the work. Before making the deal demand full clean-up and disposal of trash. Take before pictures. Check your appliances, check your electrical system, and check that your property is actually left in better condition than when he arrived. Unfortunately, the experience was not the kind anyone wants.

I originally hired Renee, the contractor from Nation's best flooring company to do some work on my…read morehouse because I had previously hired her for my in-laws house and she did a substantial job even though the job took two months longer on the timeline then she quoted. In early March, I spoke with Renee about two small bathrooms needing makeovers and later we discussed interior doors being replaced and the basement ceiling painted. I was told that the bathrooms would be for sure be done in ten days. I told her we were having family in for funeral services and we needed to house people. We were assured the work would for sure be completed by April 12th. She insisted it would be different then the last timeline. It is now mid September -- and the project is still not completed. I took the month of August off from all of this so I could enjoy some summer instead of sitting home all day waiting to see if Nation's Best workers would show up. I told Renee a good start up date to finish the job was September third. Renee put me on the schedule for September third, sends me two or three confirmation emails so I think we are good to go but then September third comes and another no show day. Renee's excuse this time said was she was confused and forgot it was the long weekend. She was scheduled to come the week after Labor Day. So, needless to say I had just had it. I wanted this nightmare to be over. Now I had a list to have completed in order, starting with hooking up my bathroom sink. I also want the job to be scheduled for three consecutive days! Didn't think that too much to ask at this point! Renee's Nation's Best company never came back. The job is unfinished! They have removed all the trim off all of my interior doors and threw it in my front yard. My basement is one quarter painted as they started to paint but then just stopped. It's a mess everywhere. My bathtub does not hold water. Plumbers have tried to fix it three times but it still leaks. My bathroom sink is still not hooked up. I have not had a working bathroom sink since the project began in March!! The plumber she hired to carry in my vanity dropped it on my hardwood floor and dented the floor. The guy who did the bathroom tile work, left a two inch gap at the top of wall. When I spoke with Renee about his work she said she was trying out this new guy and was deciding whether she should hire him. Is that professional to send someone who does not know what they are doing to work on a client's house? It looks awful. Renee has given me nothing but the run around. I tried calling her many times. One time after being ghosted for several weeks, she answered! Renee said she didn't return my calls was because as she put it, "I had nothing to say!" She will not answer my phone calls again! I won't go further into the subpar work that was done at my house, I would just say that I would NOT ever use Nation's Best for anything at my house ever again. I certainly would not recommend Nation's Best for anyone to have any work to be completed. Take a look at the pictures of some of the work! I want to inform people of the experience I had so hopefully you will make a wiser contractor choice then I did! Beware before you hire this contractor!!

We got a quote from Renee, put down our deposit, then never saw the company again. First…read moreappointment -- we received a call from her requesting a reschedule due to her worker's son being "sick". Rescheduled appointment -- company was a no show. We made 5 calls using the company number over 4 days but could not leave a voicemail at any time, then I wrote an email to the email listed on her business card, even called twice and left messages on Renee's PERSONAL number. . . NO return calls or emails came from her. We've been ghosted. We are currently working with VISA to get our deposit back, having requested a fraud with VISA.