I just bought a car from Frank Ellison at Winner Autoworld, and I would recommend him to everyone…read morethat wants an honest car salesman. I know, almost an Oymoron! But Frank was truthful, didn't harass, and waited for me to call him to work out a price that I was willing to pay. I came up a few, he came down a few. It was my best experience yet from an auto dealer. Go see Frank

I have been using AbetterBid to bid on Copart auctions, and they have been pretty much reliable …read more I had 3 vehicles bought so far, the website is a easy to navigate and find what you look for, no complaints. You have to make a deposit to increase your bidding limits with is basically a 10% - So if you want to bid on a vehicle . YOU MUST KNOW THE RULES OF CAR AUCTIONS, do not expect the title right away, sometimes titles can take months to be released from the original owner, abetterbid are just acting as a dealership agent that grant you access to copart auctions. By the way, for those who think that you can just open a copart account, opening a copart auction account is limited if you do not have a dealer's license. Means that most of vehicles you need to have a third party help to bid on the vehicles. The way i do it , is that i search for the vehicles in Copart, write down the lot number and search for it on abetterbid.com and save it as my favorite. I had tried few other sites and this is the one which has helped me the most, and I honestly can tell that they are reliable. This is a honest , real review. Enrique Reyes Boca Raton, FL (I do not know why my profile says California)

Hidden fees that ballooned a 25k vehicle to a total of 31.5k. They are unresponsive with any…read moresolutions. I was not prepared for that amount of fees. I simply cannot afford the vehicle. I guess I should have looked up reviews.

Option 1 -- Polished & Professional Thanks to our sales…read moreconsultant Stu, our entire vehicle‑purchase experience was top‑notch from start to finish. The negotiations were fair and completely pressure‑free. Stu was professional, knowledgeable, and took the time to clearly explain every detail of the purchase. This was, without question, the best vehicle‑buying experience we've ever had.

3/31/25 So I had the opportunity to pick up my registration and other items I requested. Rob…read morePoulos greeted me and assured me he'd take care of my needs which he did. He tasked Al Smith and Meet Rawal to help with my connectivity issues which they did, although it gave them a run for their money. Robert Payson helped me set up an appointment the same time honoring my schedule. I can't say enough about the service I received and the care in which I was treated to. Oh......and their coffee......Excellent! 12/24 From my initial call I knew I'd be in great hands. I can't say enough about the customer service, kindness and patience shown me. Kia Turner guided through what could've been a daunting experience. They lived up to every commercial I've seen. PJ saw to it that I understood everything I signed. Take the time when offered because it's priceless. The entire staff members from the young man who explained my vehicle functions to LuLu sending me off with a smile and holiday wishes. In a world of uncertainty, I'm positive you'll enjoy your experience there. Thank you again Abu.......you ROCK!

Been dealing with them since 2020 when I got my car. 100% satisfied with every interaction and…read moreservice. Christian, I believe he is assistant sales manager, is a real class act.

these people will tell you one day your car is "all in the green" 6 days later, boom another 800…read moredollar problem and they are trying to duck out of responsibility even though they told me my car is "all in the green".

They aren't very responsive to questions. They don't have…read morevoice mail so it's impossible to leave messages. The operator will take a message but no one returns calls. It's just frustrating to deal with them. I bought my car from them but would not do so again. There are just too many issues to go into here.

I recently bought my Subaru here on April 2nd and the entire experience of purchasing the car was…read morefine... Fast-forward today I still have NOT received my tags and Plate. As I was coming from another state purchasing this car, I was instructed by the dealership to bring in a copy of my driver's license so they can process the rest of my information. I got my New Delaware license on April 15th, on that day I also gave the manger my driver's license to make copies. The manager at this campus never gave my information over to the DMV department so it is now three months passed do still not have my tags or my plate and now Subaru. Today I got a call requesting a copy of the driver's license and the woman on the phone told me she ever got the copies...... Now I was told that Subaru has to get me another temp tag, and it looks like I'm going to be waiting way longer than expected. This is my third Subaru and I love my Subaru, but I did not love the service that I received here at this campus. Next time I go to buy a car, you will definitely not see me at this campus....

Just wanted to say thank you guys for helping me with my dream car, especially in this difficult…read moretimes, 4 hours road trip was totally worth it. The stuff is very friendly and knowledgeable. This guys don't speculate on the market situation with all the "above the MSRP" BS and appraised my trade in fair enough. Very happy I found this dealership and did business with them, Thank You!

The SAME great people are at Winner Chevrolet that were at Diver Chevrolet!! From the sales staff…read moreto the service department the quality that you've come to expect from the TOP rated Chevrolet dealership in the tri-state area!

I have to say with the Price Executive Team, they make sure their customers, are 100% satisfied…read more They will get to the bottom of what was wrong and will make it right to keep your business. Thank you Team Johns

Totally incompetent…read more $565. to change my oil and flush the cooling system on my Prius. Two and a half hours later, drove off the lot and didn't get five miles down the highway and the check engine light came on. Called them. Six attempts at phoning; someone must have had to go to the rest room. Drive in; Tell them. "Oh, we'll have to start a new ticket for that." I was just here I tell the manager. Go wait in the waiting room. Call my BIL. "They probably didn't get the air out of the line." "Oh, that makes sense." But that's a pretty basic thing, right? Half an hour later, they come back: "There was air in the line." YOU HAD ONE JOB TO DO. Wasted an hour and a half EXTRA of my day, dealing with your incompetence. Top dollar and poor service. Never again!!!!! Why can't people just do their jobs?????

This place is awesome as are the deals. If for any reason you don't believe me stop in and say hi!read more

We recently learned that in order to use many features of new automobiles such as Chevrolet (My…read moreChevrolet App) and others require a monthly subscription be paid. These features include Auto Start, Seat & Steering Wheel Warming etc. In addition, vehicles with On-Star tracks your driving habits and sell that information to insurance companies effecting you Auto Insurance Rates. It is ridiculous once you purchase a vehicle with these features you can not use them after a month and then find out you need to pay a monthly subscription. Making matters worse On-Star and similar companies are tracking your driving behavior and locations. We recommend before purchasing a vehicle look into these practices.

This is Mercedes Benz. If you do not receive top notch service, you should see the manager prior…read moreto leaving. In my case, I have not ever received bad service from this location. The car that I brought in for service is always well maintained by Mercedes and I am always happy with the product. This is my 2nd C300 that I have brought from this dealership and I am more than happy with the performance of the car. Obviously, if you want your car to perform, you must take care of the car. I generally only bring my car into service only once a year as I do not drive it more than 10k miles a year. This location has online service scheduling and it normally works very well. So, if you have a busy lifestyle, you can schedule your car service via your cellphone online. The waiting room is comfortable and they always seem to have treats, water, soft drinks along with coffee, tea or hot chocolate. My favorite of them all is the coffee as the blend they have is very good and the machine is top of the line. If you want it strong.....it is strong :) If you need a loner car instead of waiting, they always have had a loaner ready for me. They are always pleasant and with great customer service. There is a Mercedes Benz location that is closer to me, however, they do not have weekend service hours nor do they have online scheduling. Therefore, I have not ever taken my car to that location. I instead drive over 60 miles each way to get convenient service. Giving this dealership 5 stars being a 5 star place. I hope they continue to keep up the excellent work!

I just moved to the state and was working with someone who was actually interrogating me on my…read moreservices that were performed in the state that I lived in. I bought my NEW Mercedes in 2017 and it was a 2018. with 44 miles on it when I drove it home - every year I've taken the car to the dealership to get all the services A and Bs whatever for the first 7 years. I had my proof paperwork packed in my boxes I felt like the advisor implied - I changed the service indicator because he couldn't find anything In the MB records. At this particular dealership, the advisor came out in a crowded waiting room and interrogated me on all the services that I had had done. They were not in his system - so I asked him what was he implying.? he said he can't find them in the MB system - so that is not my issue. I read the Tuscan and I pay. . If the Mercedes-Benz dealership didn't enter it into the system in the state I moved from - it is not my issue. I told him I look at the screen and I take it in for service. The car is 8 years old this year in December and I only have a little over 35,000 miles on it. I have not missed a service appointment I actually tell them in my MB Review comments - I felt like I was interrogated on what's reading on my dash screen for what service needs to be performed in a crowded room. I' receive a response back from the Service Manager - , saying "thank you for asking questions". What questions do you have? It was obvious it was an AI response. I responded if you were reading my comments, you know that I didn't have a question, I had a complaint . He responded again. "We better talk about this on the phone" - yet nobody called me and then the next response I get is - we need to know more about the questions you want answer. I blocked the email address and unsubscribed it was in an AI or an actual Wilmington Mercedes-Benz loop and I don't have time to work with or give my money to companies who don't respect their customers or their complaints l. If I'm going to be interrogated in a crowded waiting room, and I just moved to the state, I will drive as far as I can to find the nearest professional - customer centered Mercedes-Benz dealership. Bryan Krantz was the best part about this place and he was not my advisor. He just got me started in the system because my "so called" advisor was not initially there.

Our Salesman was Omar he was extremely accommodating and he went above and beyond to make my…read morepurchasing experience seamless. The dealership had a vehicle I was interested in but I wasn't ready to purchase it on my initial visit. He didn't pressure me to make the deal he understood my position and I didn't get any emails or phone calls in between my visits. I let him know that I had made a decision and I would be there in 2 days to make the purchase. I asked him to please make sure the vehicle was detailed prior to my arrival. I got there and my wife had a small issue with the cleanliness. Omar reacted quickly and had the issue resolved in minutes. As I was saying goodbye to Omar he noticed the vehicle didn't have a full tank and he insisted I meet him at the gas station so he could top the tank off. I also have to mention Taylor. The vehicle I was trading in was 6 years old with high mileage. I was very satisfied with what Taylor gave me for the vehicle in trade. He also made sure to provide me with a Veteran discount that I had not asked for, Omar told him that my drivers license had identified me as a Veteran, and Taylor applied the discount. Bottom line is if you're in the market for an Audi make a beeline to Audi West Chester and ask for Omar and make sure you have Taylor evaluate your trade.

The splashguard on my 2018 Audi Q5 was damaged but repairable. I called a local mechanic who said…read morethey repaired these guards all the time. Still, I took it to Wilmington Audi figuring that is what they specialized in. There, I was told it could not be repaired. They said the cost to repair was $1,050 but offered to do it for $950 stating that it was the cost of the splashguard and that they would throw in the labor for free. In addition, they tore off a part of the splashguard in an obvious attempt to force me to return for a new one. I went back to the local mechanic who laughed at the $950 charge. When we researched the cost of a splashguard, we found that we could get one for much less than $100. We bought one and the local mechanic replaced the old one for free. I love my Q5 but will never return Wilmington Audi.