I wanted to wait awhile before writing this review because of my unique experience with Christian…read moreBrothers. It started about 2 months ago when my engine seized and I was stuck at the Infiniti dealership in Charlotte. They told me it would cost approximately $18,000.00 for a new engine and my heart dropped. I asked Infiniti who would they recommend to do an engine replacement and they said Christian Brothers. I called Christian Brothers and spoke with Logan, he was able to give me some good information on my situation and based on our conversation, I decided to have my vehicle brought to t he eir shop. Logan was able to confirm what Infiniti told me and offered several options on how to move forward. He was in constant contact with me every step of the process of replacing my engine. However, come to find out that not only did I need to replace my engine but also the transmission because it was damaged due to the seized engine. It was news that I hated to hear yet I did trust that Logan was being honest with me and he did work with me on the price. Also, other issues came up with the repair but instead of charging me for certain repairs, they decided to take care of the cost. When I finally received my vehicle back, there was some other issues that came up and when I called Logan, he was responsive and had the issues resolved at no charge to me. Overall, having my engine seize up and then my transmission being damaged was a very difficult experience and hearing bad news after bad news didn't help, however I trusted Logan and I trusted the previous reviews I read. Overall, this experience was very good and I would definitely recommend Christian Brothers for auto repairs.

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

This place should have hundreds of 5 star reviews. They do great work, their pricing is reasonable…read moreand they are honest.... most importantly THEY CARE. I took my vehicle there they diagnosed major service was needed and strongly encouraged I have the manufacturer replace the motor. I took it to the dealer and Richards was right!! They didn't charge me because ... THEY CARE. I've been back for multiple other issues and they are the best around.

Efficient, knowledgeable and friendly service. I have been using this garage since I came to…read moreCharlotte in 1988.

I made my appointment online and had an expectional experience coming to this location. I'm with…read moreFirestone for a few months now and this location is very relaxing & clean. Thank you the great service firestone!

had to give em another one star review because at 4:30pm (they told me my car would be ready by…read more3-4pm) on the 3rd day they have my car all of the sudden now they received the wrong part. and wont receive the right part till probably the end of the day tomorrow too. this is absolutely unacceptable and i've never experienced anything like this out of all the car shops i been to. PLEASE PLEASE PLEASE do not give the car shop your busines. it's not worth your time and headache

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

A Rare Find: Honest Advice and Fair Pricing…read more After living in the Charlotte area for three years, I finally needed to find an auto repair shop I could trust. I was looking for a place that was knowledgeable, honest, and fair with pricing. After reading reviews, I decided to try Matthew's Service & Repair and I'm so glad I did. I spoke with one of the owners, Stephen, who actually tried to help me fix the issue myself over the phone before asking me to bring the car in. That kind of honesty and care is rare. When I did bring the car in, it turned out to be a simple repair, and they charged me a very reasonable amount without trying to upsell or take advantage. Stephen was personable, professional, and made me feel confident I had found the right shop. It's clear they value long-term relationships over quick profit. They've definitely earned my future business, and I highly recommend Matthew's Service & Repair to anyone looking for an honest, dependable auto shop in Charlotte.

I live out of state but needed to take my dad's car for an oil change and inspection. I was able to…read moreschedule an appointment for the next morning. I explained when I came in that we will soon be getting rid of the car, so if anything is wrong with it, I don't want to spend money we couldn't recoup. I was able to wait for the work to be done in a quiet, comfortable waiting room with Wi-Fi. I was told the car was in good shape mechanically and what we could expect to sell it for. I appreciated the honesty and the service. I would recommend East Carolina Auto.

I visited Jerry for the purpose of servicing my vehicle and installing the LED lights that I had…read morepurchased. The installation fee was reasonable; therefore, I decided to proceed with the service. Subsequently, Jerry informed me that the bulbs I had were incorrect. I inquired whether he could obtain the correct bulbs for me. He was able to acquire them from NAPA and quoted a price of $159. I approved this expense, as I had already left my vehicle at his shop for half a day. However, upon researching these LED lights online, I discovered they are available for $90. Initially, I believed I had found a trustworthy mechanic to address my automotive needs; however, I will not return to this establishment in the future. https://www.napaonline.com/en/p/LMPH11NVLED2

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.

I just recently traded in my Infiniti, switching to a non-Nissan branded vehicle. One concern that…read moreI have now is where to find a place to service it that I would trust as much as I did Nisstech with the Infiniti. My Infiniti was generally reliable and only had a few problems, so I did not have to visit them often, but for the times that I did have to go to Nisstech, they always promptly repaired the car for a reasonable price. Also, while just sitting and waiting for your car to be ready, you can overhear the detailed, in-depth advice that they give to other customers. They know their Nissans, Infinitis, and Datsuns, and it shows. I have always found Nisstech to be reliable, trustworthy, and reasonable, and have recommended them to my co-workers who own Nissans (even though it is a hike across town from our office).

When my very trustworthy Toyota mechanic of over a decade recommended these guys, I knew I was in…read moregood hands. I just got my QX80 back from Nisstech after having them install a Strutmasters air suspension conversion kit and a few other things and they did a great job for a very reasonable price! The vehicle rides better than it ever has, and I am so grateful to have a nearby mechanic I can trust for my new ride, especially following an awful experience at the dealership. I highly recommend Nisstech for your Nissan or Infiniti repairs!

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

I have been taking our 1995 BMW To Josh for years. Why? Honesty great people and fantastic work. In…read moreall of my years we have never had a mechanic that has been so honest polite personable and all around fantastic. Rod upfront is such a nice guy and all of the people there are great. I have recommended this place to hundreds of people over the years. Whether it's a BMW or any foreign car this business is beyond 5 stars. Pricing is fantastic. When you take your car here the one thing you'll never have to worry about is getting ripped off for repairs you don't need. To many times I've taken my car in and Josh didn't charge me because he said it was under warranty or it was just a little tweak. Unbelievable honesty is worth every penny I have spent there.

I wanted an alternative to high prices at dealers for service and repairs for my Audi A5 and…read moreCarolina Eurowerks delivered. Easy to schedule, fair prices and not a Big Box experience...check 'em out!

I found this place quite by accident, but after my experience here, I am a lifetime customer !…read more Not only were they pleasant and helpful on the phone, but got me in the same day for my service. All around pleasure working with Sergio and the Team here at Carolina Eurowerks. Fantastic Experience all the way around, thank you ! Wanda J

Dan is very forthright and honest. He does a great job keeping up with what our cars need and will…read morealso let you know if maintenance or a repair is unnecessary.

I brought my car in to get fixed and 2 days later my car catches fire... I don't recommend Dan or…read morehis staff because he is not doing anything to correct their mistakes or to help me resolve this. Now I have to hire an attorney to look into this matter for me.