10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

Fast service and great customer service will be back A+ fast estimate and good pricingread more

I had my first car repaired (Acura TL) front-end, which was completed on time and looked as good as…read morenew. Unfortunately for me, I had to bring another one of my cars in (Audi S5) a few years later. Due to the first work along with customer service being so good, it was easy. Insurance went through them and made the process easy. I love to see how the work was done and was able to get a tour of the process by Ray. He explained and showed me how the damage is repaired and how paint is applied in the booth. I highly recommend them and drove off knowing short cuts were not taken and proper materials were used.

Vinny and the team provided a seamless repair experience! I had my 2025 Tesla go through a hit and…read morerun and they were quick to act. From the moment I requested a quote, they were quick to text/call. We took our car in, got it assessed and got a quote instantly! Friendly, communicative, and the repair was done very, very well. I would 10/10 recommend Vinny and his team for all your car service/repair needs. Your services are well priced and we got great value from your services. Thank you so much! You got customers for life!

Vinnie was absolutely Amazing!! Pricing was fair and work was thorough. I was able to get in within…read moreone week and repairs only took four days. I highly recommend this shop!

I started working with this place a while ago for painting some small parts for a prototype that my…read morecompany is building. My girlfriend's BMW M235i was scratched all over the place, including some fender damage as well. Oscar was able to take care of it for a very very reasonable price. Initially, I was worried about the quality, but it turned out that the job was excellent and even better than some "dealer" body shops. Recommend!

I brought my vehicle here with much trial and error. I'm not sure if the work with our vehicle is a…read moreone off or the efforts were less, but long story short... I wanted to do a matte black color. There was much inconsistency with the paint. Also, I'll be frank. It seems like we were both not educated enough with the matte black. Alright, no problem. So we wanted to right the ship. I asked them to do what they're good at and I picked the color I wanted. At first the paint looked good. I did have some concern with how it looked in terms of texture. Painter advised to allow it to settle before grabbing a wash, which I did. I hired a detailer to get it cleaned. And I mean cut, polish, etc... He goes to work on the orange peel in the area I have photographed in the area circled red and the color starts to fade off to a grayish color. It really appears they just painted over the previous job and didn't strip the matte off at all. It is what it is. They also got paint on the new wheels I purchased for this vehicle which sucks. It's clear they didn't tape off areas that should've been and/or take parts out necessary to do a decent job. Got to a point where I really didn't want to deal with this company or their staff. Wasted time a money. Not to mention, the "fix" I even paid for. With more pressing things in life. I can't get the vehicle redone the correct way. Definitely won't come here to get it done or "corrected."

I just needed a big dent out of my bumper. They did it in 10 minutes and for a low price!read more

Dear Robert and the amazing Fruitvale Collision team,…read more Thank you for the outstanding paint job you recently completed on my friend's SUV. Because the car is parked outside near the beach, the body needed significant repair. Referring a business can be risky, but I will continue to recommend your shop without hesitation. The service was truly five-star from start to finish. Your team is professional, hardworking, and trustworthy. The quality of the work is exceptional, and the car looks fantastic. Having visited your shop before, I am consistently impressed and always leave completely satisfied. Thank you to Robert, Jose, Efraim, and the rest of the team for your professionalism and excellent service. Best regards and keep up the excellent service! Diana

I was extremely disappointed with the repair service I received. The dent I went in for repair was…read morenot completely removed, and I was never informed beforehand that only 80% of the dent would be repaired. If I had known this, I would have reconsidered the service or discussed other options before proceeding. However, the Pacific Collision team reached back to inform me that they would take a double look at my vehicle and take care of me. This is what I expected from a professional business and I truly appreciate it. Thank you for taking care of this matter, Mr. Jorge.

I took my car by Pacific Collision, after going to the Dealership Service Repair, & was very…read moreimpressed with both Ruben & Aracely of Pacific Collision. Aracely helped me from start to finish to determine how much work my car really needed vs. just giving it an overhaul, which it appeared to need. Ruben noticed that they could do a better job on my car if I had 4-wheel alignment which they do not do, but I went back to the dealership services & they did it. Going back to Pacific Collision after the alignment I found my costs reduced substantially when they, first, tried polish rather than replacement. Honesty, expertise, good advice & excellent collision repair. Highly recommend.

Thank you, Liang Collision Works for the awesome job on my dad's car. I called around for…read moredifferent quotes and when I connected with Alan, I knew I wanted him to work on the car. I would also like to give a shout out to Williams. He was patient and took time to answer all my questions. Check them out! You will not be disappointed

I highly recommend Liana Collision Works! I brought my nieces car here to get painted. I asked Alan…read morefor a basic paint job since it was her first car, but the quality of work exceeded our expectations, and to top it off they offered the BEST price we found in the Bay Area. Alan was honest, straightforward, and easy to work with from start to finish. He kept us informed throughout the process, sent pictures and updates. Alan and his team made the whole experience stress-free. It's hard to find a shop that's both affordable and trustworthy, but Liana Collision Works delivered on both. I was so impressed with their work that I'll be bringing my Honda Civic there next. If you're looking for quality auto body and paint work at a fair price, this is the place to go!

I brought my car here on recommendation from a friend. Let me say that I'm SUPER impressed. Gilbert…read morewas easy to deal with and the overall customer service was on par with Nordstrom's. Us professional shoppers no that Nordstrom's customer service is top of the line. When I picked up my car it was washed inside and out and I couldn't even tell it was in a accident. I called Gilbert later to inform him that a few things weren't working. He told me to bring it in and I tell you 3 people immediately jumped to fix the issues. I highly highly recommend this place for all your auto body needs. This place Rocks! Again I'm highly impressed with the workmanship and the service. Also the prices are great if your paying out of pocket. I

I recently brought my car in for repairs, and I couldn't be happier with the results. The team did…read morean absolutely amazing job -- my car looks brand new again! From start to finish, they were professional, quick, and incredibly helpful. They kept me updated, explained everything clearly, and made the whole process stress-free. I'm so grateful for their quality work and attention to detail. Highly recommend this shop to anyone needing repairs!

Duc and the team were great to work with and restored the front end of my mini cooper to perfect…read morecondition after a collision did a lot of damage. They were extremely communicative and made the process very easy.

The dent, paint and part replacement was done in an excellent manner. They kept me posted…read morefrequently on the progress of repairs. They made up for lost time due to the insurance company responding to them slowly. Alexandra was efficient and friendly and handled my impatience regarding the insurance company delay professionally.