At first I purchased two cabinets from there…read more They appeared "too busy" to deal with me at first but once I got their attention they were very nice and helpful! One of the cabinets were damaged and they exchanged it with no fuss! I even returned and purchased a third cabinet. Quality is great! Price is great! Don't settle for Home Depot or Ikea!

Shawn and Sara at the home improvement were life savers for us. We started building a custom home…read moretwo years ago, only to find that every contractor we came across was a crook. Not the case with the Home improvement store. Shawn personally went above and beyond, donating personal time to help us finish the home, when we were out of money and badly discouraged. They care and their prices are the best around. Their flooring installer did a great job on a complicated floor plan. We recommend their services.

I used to clean my floors with a broom, now I need to use a toothbrush after the broom to get in…read morebetween the floor panels. Of course we pointed out these (many) issues as the customer needs to do quality control and follow ups, and follow up again, and then give up and leave a yelp review...

Always helpful and if they don't know they'll direct you to someone who can. Definitely recommend.read more

Really helpful staff. I'm an artist and they are w always willing to listen and make suggestions…read morefor my needs. #ContestEntry

Professional work and excellent price just as quoted. Can't say enough about Jay's exquisite and…read morespeedy work on our bathroom. It is flawless. Arthur kept it clean and organized. Kudos to John for running a smooth operation.

Extremely happy with my experience with Moscone Marble from…read morestart to finish when ordering my Caesarstone countertop was a perfect accent to my new kitchen cabinets. I would definitely recommend to friends and family.

Excellent quality and service. My Caesarstone kitchen countertop was perfect and the Calacutta…read moremarble countertop for my powder room was a great match with a cool edge detail that the salesman suggested made the whole renovation perfect.

We were pleased with the prompt service - estimate and then construction started within two weeks…read more The actual construction was 3 weeks from start to finish. With two bathrooms, we were always left with facilities that we could use. The crew were always polite, considerate of our wishes and informative. We are pleased with the results in both bathrooms - definitely met our expectations. They worked within the rules and regulations of the condo - pleasing our neighbours and the also our superintendent. Jim, the team leader, is a gem. He was our sounding board for decision making, leading us in appropriate organized directions. He insured the high quality of the installations and our comfort during construction. Thanks to Jim and the rest of the crew.

i gave it 1 star - i like the product. the renovation was delayed from March due to Covid. the…read moreinstallation took almost 3 months from start, August 17 to finish November 26 with LOTS of issues and unprofessionalism. despite numeous emails, phone calls & texts; i had no other support from the Company except the installer who, sorry to say did not have "precision" in mind (see the photos i uploaded). i had no use of my shower for over a month and had to use a bucket (ugh & gross). the shower base was installed improperly causing 2 leaks to my downstair neighbour. the hot water was not turned back on day 1 leaving my side of the builidng with no hot water at 10pm! the shower frames were scratched (only 1 photo but 2 different spots) from the start. the finishing touches were totally ugly (see my photos, looks worse than a DIY) the shower doors were making a snapping sound and i was told that's the way it was. i complained bitterly until someone finally came to fix it! the shower head & shower control panel were not installed properly. the list is looooong...need i say more. do i need more reasons to be in an emotional wreck! refund requested.

I once went in and said, This is my problem. What's the piece of hardware I need? A staff member…read morespent the time necessary to find me what I needed, for a sale of something like seventy-five cents. And not that long ago, the staff member was a young woman. First time. I remarked on it, and she said, "Fourth generation." I trust this store. BTW it shows up in one of Stuart Maclean's Vinyl Cafe stories.

Three days ago I visited the Home Hardware website and found the item I needed (a type of vacuum…read morefilter), but the website doesn't allow online purchasing and doesn't show me which location carries any of the items listed. I opted to visit the nearest location to me, and when I arrived a man took me to the area where they carried different types of filters. When I mentioned I needed the specific filter I'd found on their site, he simply said "You can't expect us to carry everything our website lists!" Fair enough, I thought, but how do I get the item then? I wanted to support this little local Canadian company over the big American guys, so I asked how I'd find the item; could we see if they carried it elsewhere? "No" he said, "We don't carry it. I don't know what to tell you." I left the store. I was frustrated certainly. This system seemed terribly flawed, and with each Home Hardware branch being independently owned, there seems no central governing body to ensure this type of glib service doesn't occur. Today I went back to that same store. I didn't want to give up hope on my locally owned Home Hardware store. After all, as far as I knew it was only the one bad seed! :) When I arrived at the store, the gentleman assisting me was initially somewhat helpful. He took me through the types of paint I was looking for and helped me pick out the right one. As he was mixing the colour I selected I told him about my visit 3 days earlier. He seemed totally uninterested. He said nothing at all initially. I told him I wanted to support the store but that the central online system seemed flawed. He replied, "Nothing I say will make a difference" and grabbed my things, walking past me to the front counter. He was brisk; wanted to simply get rid of me I suppose. I asked his name, and he told me "Marty." He then said he was the owner. I nearly fell over. I asked, "Shouldn't you take more of a vested interest in this?" Perhaps I caught him on the wrong day, because he actually began yelling: "What the F do you want me to do lady? What the F are you expecting?" I nearly fell over. As he continued to scream, I stepped backwards toward the exit. I began walking away from the store, a bit shaken. Moments later Marty was chasing me down the street! Amidst neighboring retailers and shoppers, he was screaming "F-U Bitch!" again and again. He continued to chase me until I threatened to call for help, and only then did he return to his store, angry that I didn't purchase the can of paint despite his temper tantrum. (Marty should've waited until after my purchase to lose his marbles.) The really sad addition to this story is that the young gent behind the counter didn't even seem shocked. As the owner screamed, the young man simply processed the small can of paint as if nothing was happening around him. I called head office, but as I suspected, since the locations are privately owned there is no one to govern the behavior or set a standard for how each retailer operates. Marty can do whatever he wants, and I apparently have to accept being yelled at and chased down the block.

We love our new front door. Sandi was great and Serge the installer was professional and friendly.read more

I got my baseboards and door casings here. Price was great. Lowest price I was able to find…read moreanywhere. Decent selection of trim as well. Only reason I'm not giving 5 stars is that the girls at the front kept messing up my order so I would get to the back and be given the wrong product. Had to go back and forth a few times and the price had to get adjusted a few times as well.