They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

I must say, this is by far the best purchase I've ever made. I was pretty resistant to join as a…read moremember at first, but I am definitely a fan now! We recently just got a new home, and this has saved us so much money! The staff are beyond friendly and helpful. They are so patience with everything.. and I have a lot of questions too! They would patiently answer all my questions and really take the time to guide me to the right direction. I've ordered many things from them since I've joined a year ago. Best investment! They often have customer appreciations days, seminars on how to fix your home... I recently just joined the one for how to put in your own laminate floors for next week! I'm pretty excited. They really do take care of their customers. I love it!

This is one shady company. I signed up for a trial membership and they were so desperate to sign…read moreme up, they kept on coming back to me with more discounts and larger credits - that should have been my first red flag. I was looking for quite a few different items since we're renovating most of the house. However, DirectBuy was more expensive compared to what I could find locally or online, especially after factoring in all their hidden charges for mark-up, handling or shipping (and most items don't even ship to the home - you have to pick it up from the store or pay a second shipping fee to have another company ship it from the store to your home). One thing I liked when I signed up is they have this minimum guaranteed savings (e.g., hardwood flooring could be a minimum 20% cheaper guaranteed than any price available to the public). The problem was the staff in-store refused to honour this guarantee, providing different non-nonsensical excuses. Add to this their completely antiquated e-commerce website where you need to click through to the checkout page before you can see the true cost for an item, and this was all a huge waste of time. Don't bother with the travel side of the company either. I just got another telemarketing call from them and the guy wouldn't tell me what the fees were, at first pretending like my membership was still valid in his system, and kept on just beating around the bush. Save your time, save your money and avoid this terrible company.

Tip: It's worth taking a look on Kitchen Stuff Plus's online site for a product. It may be cheaper…read morethan it is at the store. Last Saturday, I was at a Kitchen Stuff Plus (KSP) store in Whitby. I found a roller storage cart that was on clearance. I was so pleased with this deal and how great it is after assembling it that I wanted another one. I did a search online for this product and whether it was in stock at KSP locations on my way home from work. I found that it was in stock at this store in Vaughan. What surprised me was that it was $11 cheaper than the marked-down price that I had paid on the weekend. Wow! I did the click-and-collect method. It was reminiscent of how I used to order items during the pandemic, except that I could walk into the store and not wear a mask. I placed my order on a Tuesday evening. I got word on Wednesday morning though e-mail that my order was ready for pickup. I head to the counter and say that I'm picking up a click-and-collect order under my name. Nice! After work, I dropped by this store. It's between Toys R Us and Winners. I've been to the latter store, along with Penningtons's and California Sandwiches. I backed into a spot close to the front entrance. I walked in. I love this store so much. Easy-pour glass mason jar pitchers greeted me. This product wasn't on sale, but it was so me. I'd be pouring cold drinks out of this pitcher all day. I'm glad that I did shop at the KSP store in Whitby on the weekend. The clear storage bins that I got for the bathroom were no longer on sale. I did find a silicone brush that was on clearance. I don't have one with a long handle. Done! I seem to want everything in this store. The ice cube trays looked great, from butterfly, to cherry moulds. The latter kind of looks obscene when you stare at them for a while... haha! I found my rolling storage cart in the store. It had the same clearance price as what I got on Saturday. When I got to the counter, I got a friendly female staffer. I let her know that I had an order. She got my first and last names. She went to fetch it. I was so happy seeing it on the counter. I didn't have to tell her my phone number. My order already had it, so she simply scanned my silicone brush. My storage cart was indeed $11 cheaper. Yay! I paid with a credit card. I tapped and was good. I thanked the woman and left with my two items. I like that the storage cart had a handle on the box. I'm so pleased with my purchases. I'll be putting together my second cart this weekend, which is oddly therapeutic. (72)

Kitchen Stuff Plus offers a wide variety of cooking, baking, and serving ware. A lot of the…read moreproducts are their own brand, so sometimes the selection on brand name alternatives is a little thin. Price points tend to be best on their own versions of implements. Their products come with a one year warranty on most items. They usually have a good selection of sale items. A couple of times, I've received a coupon in my mailbox. Last time I received one, I was a little dismayed by the staff who tried to insist that I provide personal information in order to use it. They tried to say that I had received it because they already had it, but had to relent when I pointed out that it was a printed card that was distributed in the mail. Other times, I've found the floor staff to be friendly and helpful. They were quick to provide assistance with items in locked display cases, and directions to and information on other products. In general, it's a pretty good go-to place for everyday items, although I will go elsewhere for higher end items.

Linen Chest overall is a wonderful store but my first experience going into this location (5800…read moreMcLaughlin Rd) was not. I was turned off by two encounters with two different employees. First was the cashier who for some reason needed to reconfirm EVERYTHING with me that was right in front of her on the receipt, several times! I didn't give her anything complicated and believe every cashier should understand how to read the time, date and item number on in a receipt. I wanted to return a single item that was purchased at different location just half hour prior and it was as though she didn't believe me or didn't understand, all the while starring at the receipt! Second employee could've cared less to take accountability over misplaced and mismarked items that I brought to her attention. Her dismissive response "yeah, yeah everything has a label so..." rubbed me wrong way! If the item were at all visible and not buried under other products I would've gladly gotten it myself and not ask her to help me dig for it. It's a real shame these two represent a company such as this.

Friendly staff, good product selection, and good quality products. I recently had to deal with a…read morereturn/exchange and it was very easy. The staff is also very helpful in working with you to find what you need. Its a great home decor store for bedroom, bathroom, kitchen, and general. They also sell Mattresses I think. Recently found this gem!

Small store run by a nice Asian man. This guy seems like he has been doing this a long time! He has…read moresome solid wood bathroom cabinets at very affordable prices. We purchased the white bathroom cabinet with a white top and it was delivered quickly and since we live across the street he didn't charge for shipping which was a very nice gesture. This guy has new clients for life! (Note: there seemed to only be the one sole proprietor so you may need to wait in line for your turn)

Unfortunately, this experience rating will only allow me to rate down to one star, this company…read moretruly deserves a zero stars for quality & aftermarket service. The two people that I've dealt with were Edmond Li & Albert. I purchased a 54" vanity February 05-2026 and had it installed April 26-2026. My installing contractor noticed a few quality imperfections with the cabinet. The drawers were pre-drilled leaving wood splinters on the insides as well as cracking in the paint. The two doors were not able to be set up properly as they were both warped. I contacted the service guy named Albert and he offered up some paint for the splintered drawers and replacement of the two doors which I accepted. Well, it's been almost two months and all I get are the replacement parts are coming from China. When asked for a tracking number and the owners name, Albert did not have any of this info. As a matter of fact, he hung up on me today.

I bought a KitchenAid Mixer from THE INTERNET KITCHEN, it came with a 25 year Warranty. The Motor…read moreand gears died today, so I'm trying to get a replacement under the warranty. NOBODY At home KNOCK KNOCK

This place is awesome. They have all the high quality kitchen stuff (shun, wustof, global, all…read moreclad, peugot) and at very competitive prices. The owner is very knowledgeable and friendly and is happy to explain details about product design, construction and comparisons between different brands.He also often gives me discounts at the register! He generally carries all the important stuff you would find at williams sonoma but for way less. The one thing I haven't seen there is le creuset stuff. I should ask him next time. If you're looking for high quality kitchen tools and equipment, head here.