Bravo. The food, service and ambience were top quality and first rate…read more Staff was friendly. Attentive. Quick to correct things. They knew the regular customers and it was a treat to see the family type interactions. Extensive menu. Staff were keen to facilitate subtle ways mebers of the party requested their food be prepared. Beverages were kept filled. Overall a very fine dining experience. I highly recommend this establishment. It's a must visit while spending time at Ameristar Black Hawk. You'll enjoy it. I'm sure you'll be glad you went.

Wow! First time here since before the holidays. New menu happy hour and price fix choices. We r so…read moreimpressed!! The food was incredible and the service was great. Very happy to see the changes!! Well done

We came here for happy hour after hopping around the Blackhawk casinos. Half off all pours and…read moresnacks at happy hour, which was awesome. The self serve system takes a bit to set up, and multiple members of our group chat trouble. A staff member did provide assistance, and comped a beer when the pour was off. All of the beer selections were local and there was a good variety. They even had wine and cocktail selections. I'm also not sure what caused it, but a majority of our beers were foam. We ordered tacos and tater tots and all were amazing. They also had some trouble with their payment processing system, but eventually figured it out. This is a new spot with some kinks, but once they get those figured out, this is going to be an amazing spot!

New fun idea for an outdoor self-serve beer garden with a hot dog cart across the street from the…read moreentrance to Ameristar Casino. 12 different beers on tap, 4 wine, a bit of a lengthy process to Place your first-ever order. Remember, this is self-serve for a full beer, not a self-pour where you can sample different beers. All-outdoor seating, a few fire pits, and a band stand for a fun night out. Open only 2-10 pm Thursday to Sunday, targets weekend crowd and closes early enough so self serve doesn't become late-night drunk serves Give it a try- looks fun, and be patient as they figure out how to make everything work right!

We appreciate Robert for his excellent service! Recommend…read moreNew York Strip to everyone here, the side dishes are also better than expected

Honestly, we didn't expect much. We wanted breakfast while out for a drive and we could go north to…read moreNederland or south the Blackhawk. Our destination was closer to the south so we opted for Blackhawk and Lucille Malone's. My experience with casino food has not been great but we figured it would sustain us, at least. Were we pleasantly surprised!! I got a skillet with sausage, hash browns, peppers and scrambled eggs smothered in Colorado green chili (if you've never had it, get it!) and my wife had the breakfast burrito smothered in green chili. Both were excellent! The service was friendly and attentive and the atmosphere was welcoming and interesting as the location (Gilpin Casino) was originally an historic hotel supposedly haunted by Lucille Malone. We would definitely recommend!

Love to eat there when we head up to visit the casinos at Blackhawk CO. Coming from Hawaii, we…read morelove their Asian flare dishes created by their chefs. As long as we can get in to eat before 11:00 P.M. we will always go straight to their Wok items for our dining pleasure. Copied their menu and attached it below. No matter what you order here (as we have tried them all), if you love Asian cuisine as we do, you will not be disappointed. WOK TONKOTSU RAMEN* - 19 Pork Chashu, Pork Broth, Green Onions, Soft Egg, Bamboo Shoots, Bean Sprouts, Pickled Ginger, Nori, Black Garlic Oil SHOYU RAMEN* - 19 Grilled Chicken Chashu, Chicken Soy Broth, Green Onions, Soft Egg, Bamboo Shoots, Bean Sprouts, Corn, Pickled Ginger, Nori, Garlic Chili Oil MISO RAMEN - 18 Grilled Tofu, Miso Vegetable Broth, Broccoli, Spinach, Green Onions, Bamboo Shoots, Bean Sprouts, Pickled Ginger, Nori, Garlic Chili Oil KUNG PAO - 21 | 22 | 24 Spicy Asian Sauce with Peanuts, Bell Peppers, Onions, Zucchini, Chili Peppers with Jasmine Rice Choice of: Chicken 21, Shrimp 22 or Combo 24 KIMCHI FRIED RICE* - 18 | 21 | 22 | 24 Korean-Style Fermented Cabbage, Garlic, Ginger, Fried Shallots, Sambal Oelek, Fried Egg Choice of: Veggie 18, Chicken 21, Shrimp 22 or Combo 24 LO MEIN* - 18 | 21 | 22 | 21 | 24 Stir-Fried Egg Noodles, Garlic-Ginger Soy Sauce, Carrots, Cabbage & Scallions Choice of: Veggie 18, Chicken 21, Shrimp 22, Beef 21 or Combo 24 The last two times we were there, we had the pleasure of enjoying Rahul as our server. He was professional, very pleasant in conversation and a kind and humble server for us! Plus, they are open 24-7, so you have a great dining experience opportunity no matter when your stomach starts growling.

Stopped in for breakfast and the burrito was honestly great--good size, packed with flavor,…read moredefinitely the highlight of the meal. The omelette was just okay, nothing special, but not bad either. Prices were a little on the high side for breakfast, but not outrageous. I really liked the bar seating--cool setup, nice vibe, and a good place to relax with a coffee. Staff was fine--nothing overly friendly, but they got the job done. Overall, decent spot for breakfast if you're nearby, especially if you go for the burrito.

Amazing time! From the valet that gave us an extra large parking space for new truck, to check in…read more Our room was club level and super clear. Dinner at chop house was delicious and service was perfect! Casino staff very accommodating. Breakfast in club level was very good. Service was Johnny on the spot. Bar tender made the BEST bloody Mary's we've had in a very long time. Check out was super easy. Valet had our vehicle parked right out front, didn't have to wait even 30 seconds. We are a mixed race married couple and had ZERO issues. It's hard to believe peoples posts about this place and how they were treated poorly as mixed race couple. So not true! We will be back! Thank you for a great time!

There should be ZERO question that the Monarch Casino Resort is a solid 5-star location! I can…read moreonly think the reviewers that have knocked down the ratings are either: 1) Disgruntled employees; 2) Competing casino shills; or 3) Gamblers that have lost money at the slots. Here's the bottom line from an honest reviewer: The Monarch hits EVERY expectation level with a 5-star performance! The staff service is absolutely OUTSTANDING! These folks have been trained well in hospitality, from the front desk to housekeeping to security to the bars & restaurants. The bartenders, especially, are as good if not better than any we've seen at any casino in Las Vegas. As for the food, TOTALLY AWESOME! From the all-star buffet to each of the several casual-to-formal dining options, the food at the Monarch is always fresh, tasty, plentiful and reasonably priced! And, as for ambiance? The whole place is TERRIFIC, especially the rooms, which are clean, spacious and beyond beautiful in decor! For what they charge, you'll feel like you're staying at a Ritz Carlton at a budget price. And their Spa is WORLD CLASS, a total rejuvenating experience! Trust me -- you want a great getaway in the clean, crisp mountains? Go to The Monarch in Black Hawk, Colorado, for the time of your life!

I only rated this a three star because the lady luck casino was very small and the service wasn't…read moregreat However, it is connected to another Caesar property, the Horseshoe. The Horseshoe is a lot bigger and has a lot more gaming and restaurants. They are both connected to a common check in area and parking lot. I'd go back.

Terrible service from mgmt. The hotel is generic. No whistles, no bells. Rooms need major facelift…read more Lights and outlets in the rooms don't work. Explanation by mgmt, it's a safety issue. Had to bathe in the dark. The casino is ok. Very clean. Restaurants are ok also.

The service provided by Danette was awesome. The lunch menu was full of very interesting choices…read moreall made from scratch nothing is frozen. We selected the Colorado Cobb Salad, Blackened Shrimp Tacos and Soy Glazed Salmon Salad. Eating our selections in an establishment from the 1800 's was over the top. The plating of each selection combined with the taste is truly an amazing treasure. If you're up in Central City do make your way here for some GREAT FOOD AND BEVERAGE!

If you are going to the Bar to see the Face! For what ever reason. Go across the street from the…read moreTeller house and pay for the tour. Allen is the tour guide, you will truly get the experience you are looking for in making you trip to see the art work from him and his tour!

We tried Ameristar after a couple bad experiences at Monarch, with our first time at Monarch being…read moregreat but going downhill fast. We had an absolutely AMAZING time at Ameristar! To start, we got a spa suite for 2 nights and it was equivalent of a very high end apartment. Other "spa suites" I've stayed at in Black Hawk were nice, but they were just basic rooms with a hot tub in them. This felt like a home away from home. The staff were incredibly courteous and helpful. The bartenders and dealers were also attentive and fun to talk to. I regret not trying any of the dining options, as we had plans for dinner already, but we plan to try some again our next stay (I've heard great things about Jinya) We also really enjoyed the rooftop hot tub and pool. The temperature was perfect and I swam several laps during my stay. There are so many amenities. I Will be back here soon!

If I could give zero stars I would. NEVER come to this…read morecasino. Julia and Paul the "security guards" kicked me and my best friend out for celebrating at a BJ table telling us we were "too intoxicated" and had "blood shot eyes" even though I had two drinks for free at the table and asked for bottles of water with both drinks. Julian and Paul were being so disrespectful for no reason. We also were losing money and got excited when we finally won just a tiny bit. This casino is a SCAM. Highly recommend to never come here. Horrible workers. Horrible security guards. Horrible service - 0/10 experience. Ive never been treated this horribly. Will NEVER be back. I've been to black hawk many times, i'm a colorado native and know many people that come here often. They lost a ton of business for that for absolutely no reason for this. They should 100% fire Julian and Paul the "security guards". Would not trust them securing any vacinity. Very embarrassing for them. I'm disgusted by this business. I would probably go to Monarch if you HAVE to go to Black hawk. Ameristar is the worst casino i've ever been to. I would most definitely drug test Julian and Paul. They did not seem capable to secure this casino and made us feel very unsafe. HUGE disappointment.

Room was clean, but this place isn't that great. They advertise that the amenities include a…read morerefrigerator and microwave. Microwaves are $25 a day to rent. We didn't have an ice bucket in our room and had to call down for one. The shower does not get that hot, which is frustrating. At check-in the lady didn't know how to work the key card machine. She only gave us one key card and it expired the next morning even though we were scheduled to be there for 3 days. There was a huge line, so we tried using the kiosk and it would not register either of our id's. So we got back in line and waited 20mis to get new keys (she was understandably checking in new guests, it just sucked to wait when we had somewhere to be and this could have been avoided in the first place). We ordered food from the room and payed for it with our card, but they also charged it to our room upon check out. The person at the front desk didn't know how to erase the charge, but called their manager who over the phone said they would take care of it. There are a few unsavory individuals that run around the motel. A girl and her guy friend that were literally rolling off of nitrous that she was actually carrying around in her arms going floor to floor during check out time. So...that was interesting. There's not a store or anything nearby, so if you needed something extra, other hotels in the area will actually have something. Also, there are some weird smells coming from the hallway near the elevator on the check-in floor.

Lady luck is always a comfortable spot for me and my boyfriend to stay whenever we go to Blackhawk…read more It doesn't have all the glitz or the glam and then it's not as tiny as some of the boutique or more private casinos as far as lodging this has been good for us so far as we're novices with gambling and not trying to change that we enjoy having fun. And then going back up to Denver. Michaela is one of the front desk representatives within both horseshoe and lady luck and she just happens to be amazing. There are a couple of others. I just don't know their names but certainly Michaela Amanda they are extremely customer service oriented. George at the VIP lounge is heaven sent. We always have a good time when we come. I'm packing right now and so should you.