The food was absolutely delicious. The starter bread and butter was to die for, especially the…read morepurple bread! Salad, tomahawk steak, baked potato and lemon crème brûlée were all so good. Quin our server was awesome! Thanks girl! Ambiance is rustic, romantic.

Bravo. The food, service and ambience were top quality and first rate…read more Staff was friendly. Attentive. Quick to correct things. They knew the regular customers and it was a treat to see the family type interactions. Extensive menu. Staff were keen to facilitate subtle ways mebers of the party requested their food be prepared. Beverages were kept filled. Overall a very fine dining experience. I highly recommend this establishment. It's a must visit while spending time at Ameristar Black Hawk. You'll enjoy it. I'm sure you'll be glad you went.

We came here for happy hour after hopping around the Blackhawk casinos. Half off all pours and…read moresnacks at happy hour, which was awesome. The self serve system takes a bit to set up, and multiple members of our group chat trouble. A staff member did provide assistance, and comped a beer when the pour was off. All of the beer selections were local and there was a good variety. They even had wine and cocktail selections. I'm also not sure what caused it, but a majority of our beers were foam. We ordered tacos and tater tots and all were amazing. They also had some trouble with their payment processing system, but eventually figured it out. This is a new spot with some kinks, but once they get those figured out, this is going to be an amazing spot!

New fun idea for an outdoor self-serve beer garden with a hot dog cart across the street from the…read moreentrance to Ameristar Casino. 12 different beers on tap, 4 wine, a bit of a lengthy process to Place your first-ever order. Remember, this is self-serve for a full beer, not a self-pour where you can sample different beers. All-outdoor seating, a few fire pits, and a band stand for a fun night out. Open only 2-10 pm Thursday to Sunday, targets weekend crowd and closes early enough so self serve doesn't become late-night drunk serves Give it a try- looks fun, and be patient as they figure out how to make everything work right!

French toast was great. English muffin good as well…read more But it's the bacon. The BACON That was out of this world. No really. Try the bacon!

We appreciate Robert for his excellent service! Recommend…read moreNew York Strip to everyone here, the side dishes are also better than expected

I would give this place a ZERO if I could…read more Do not order the breakfast burrito. When our Server brought ours, I thought she had the wrong food. I have NEVER seen a breakfast burrito look like that. It was HORRIBLE!!!! We scraped the green stuff off and did our best to eat it (I hate wasting food). I picked the egg and some of the hash browns out from the inside and that was all I could stomach.....I'm paying for it today The Manager was RUDE and said that because my husband ate more of his (inside mainly) he wasn't going to take it off.....really?!? He didn't offer us anything else and basically tried blaming us and the Server.....we will NEVER go back. There was a young girl who ordered her food to go and her hash browns were burnt. Back in the day, this place was always packed. Tonight, during the dinner hours, they had SEVEN tables. We paid $4.00 for a glass of soda that we didn't even get a refill on. Avoid this place!!!

Love to eat there when we head up to visit the casinos at Blackhawk CO. Coming from Hawaii, we…read morelove their Asian flare dishes created by their chefs. As long as we can get in to eat before 11:00 P.M. we will always go straight to their Wok items for our dining pleasure. Copied their menu and attached it below. No matter what you order here (as we have tried them all), if you love Asian cuisine as we do, you will not be disappointed. WOK TONKOTSU RAMEN* - 19 Pork Chashu, Pork Broth, Green Onions, Soft Egg, Bamboo Shoots, Bean Sprouts, Pickled Ginger, Nori, Black Garlic Oil SHOYU RAMEN* - 19 Grilled Chicken Chashu, Chicken Soy Broth, Green Onions, Soft Egg, Bamboo Shoots, Bean Sprouts, Corn, Pickled Ginger, Nori, Garlic Chili Oil MISO RAMEN - 18 Grilled Tofu, Miso Vegetable Broth, Broccoli, Spinach, Green Onions, Bamboo Shoots, Bean Sprouts, Pickled Ginger, Nori, Garlic Chili Oil KUNG PAO - 21 | 22 | 24 Spicy Asian Sauce with Peanuts, Bell Peppers, Onions, Zucchini, Chili Peppers with Jasmine Rice Choice of: Chicken 21, Shrimp 22 or Combo 24 KIMCHI FRIED RICE* - 18 | 21 | 22 | 24 Korean-Style Fermented Cabbage, Garlic, Ginger, Fried Shallots, Sambal Oelek, Fried Egg Choice of: Veggie 18, Chicken 21, Shrimp 22 or Combo 24 LO MEIN* - 18 | 21 | 22 | 21 | 24 Stir-Fried Egg Noodles, Garlic-Ginger Soy Sauce, Carrots, Cabbage & Scallions Choice of: Veggie 18, Chicken 21, Shrimp 22, Beef 21 or Combo 24 The last two times we were there, we had the pleasure of enjoying Rahul as our server. He was professional, very pleasant in conversation and a kind and humble server for us! Plus, they are open 24-7, so you have a great dining experience opportunity no matter when your stomach starts growling.

Two weeks ago, I booked two massages at Monarch Spa to celebrate my mother-in-law being two years…read morecancer free. Before booking, I called several times to confirm availability and finally got through to someone who told me there were openings at 2:45 and that I could finish the booking online. I completed the reservation online, entered my credit card information, and pressed complete, so I was surprised when I visited today to be told it appeared the booking had not gone through. When we arrived, the spa couldn't find our reservation and explained they'd been having problems with their new booking system. A few staff members even mentioned that other guests had experienced similar issues. My mother-in-law was visiting from Pittsburgh PA, and we had driven over an hour for the appointment, so it was really disappointing. We also ended up having to choose different services than we originally wanted because our massage reservation could not be found. Thankfully, the staff was very kind and did their best. They were able to fit us in for manicure and pedicure instead but a different times. The spa itself was beautiful and relaxing, and we still ended up having a nice experience overall. Shelly, our manicurist, was fantastic. That said, I truly never complain, which is why this was especially disappointing. I really hope management gets the booking issues sorted out soon because it put a damper on what was supposed to be a really special day. I also feel like some kind of gesture or acknowledgment would have been appropriate for the mistake. Overall, the staff and service were great, and if we had received the experience we originally booked, it easily would have been a 5/5.

Rooms are never ready in time, often waiting one to two hours past check in. Always a sh$t show…read moretrying to get your room there, but at least they are consistent.

Love the Horseshoe, just wish it was so expensive and didn't nickel and dime you at every meal…read more However, great hotel, deals and food.

After checking into our room we discovered there was no power in our bathroom. Or hot water. We…read morecalled the front desk and no one ever picked up. We took cold showers in the dark. Then we discovered our window was open and it would not close all the way. And the AC in our room was not working great. It was not that hot outside. We then went to the casino which we found to be clean with friendly staff. Upon checkout we voiced our concerns to the front desk staff. They said they would notify management. We asked to speak to someone now. They put us on the phone with a manager. He was very dismissive and said there was nothing he could do. We have stayed in many Caesars locations and this one was by far the worst. Do not stay here. There are plenty of other options in the area

The service provided by Danette was awesome. The lunch menu was full of very interesting choices…read moreall made from scratch nothing is frozen. We selected the Colorado Cobb Salad, Blackened Shrimp Tacos and Soy Glazed Salmon Salad. Eating our selections in an establishment from the 1800 's was over the top. The plating of each selection combined with the taste is truly an amazing treasure. If you're up in Central City do make your way here for some GREAT FOOD AND BEVERAGE!

If you are going to the Bar to see the Face! For what ever reason. Go across the street from the…read moreTeller house and pay for the tour. Allen is the tour guide, you will truly get the experience you are looking for in making you trip to see the art work from him and his tour!

Clean rooms, indoor rooftop pool and hot tub... great service from all the staff and employees…read more Resort fee is $25/room per day but parking is free and the rooms are spacious. Really love the bathrooms with dual sinks and the water pressure was really good in the showers. The bed was a little lumpy in the rooms we were in and the bed itself was very soft... There were some knicks and marks in the rooms too so I think they might need a little refresh soon. The mattresses in the rooms we were in really needed to be replaced. Good location and easily walkable to main street. Very easy access to get into the parking from the HWY and they have a Starbucks inside the property. Overall we had a great stay and will consider to stay again when we're in Black Hawk.

We took advantage of the HOT STREAK, COOL DEALS Ameristar promo for a 3-day staycation in Black…read moreHawk. It was nice to get away for a few days and see/do something fun. Some pros and cons from our stay (room 1014): PROS: - the promo included lowest room rate and $20 dining credit per day. A genuinely good deal for the price - the restaurant offers on site are pretty decent, varied, and reasonably priced for BH - staff was 50/50. Literally half were welcoming, knowledgeable and friendly, while the other half was borderline rude or incompetent - the amenities were a nice perk, including a rooftop pool, and two hot tubs (1 indoor 1 outdoor) - the room and bathroom were very spacious with both a shower AND a garden tub - there were public restrooms available in the hallway - the casino floor feels spacious and there is a good variety of slot machines and table games CONS: - Communication in general is very lacking: When we walked into our room there was no literature to showcase on site dining options, WiFi password, or amenities' hours/logistics. The room service menu is not available in the Penn app nor is much information provided about one's stay. We finally found a brochure at the front desk when we went to inquire about where to find a "do not disturb" hang tag (the app live chat was useless for any room information). Room service is upon request only, that info is also not available unless asking a front desk attendant. I requested a Penn play card for gambling, the attendant did not explain how to use it, so it took us two days to realize the card must be inserted in the slots the entire time you play to track usage. You can remove it only AFTER you cash out. - It's extremely frustrating to use the Penn play cards at the machines. We had to constantly try again and again as most readers do not see a card has been inserted. Some machines we completely gave up on... - The room was TIRED (both beds had mattresses which sunk from damage/overuse, both headboards had peeling faux leather behind the pillows, there was random scotch tape on the walls and some holes/dings, the toilet's door jam was coming loose from the wall, bathroom was not extremely clean (heavy dust coating on baseboards, hair on bathroom counter, etc) - Of of 6 elevators to the tower: 4 had broken LCD screens (making it difficult to determine at which level the car would stop), 2 made very concerning cable car noises (we begun avoiding them), all 6 were unsecured (guest key card access on cars was disabled; letting ANY casino patrons access the room floors) - the pool deck has posted adults only hours (daily 7-11pm) however, despite various staff walk through a dozen children were still splashing about at 8:30pm on Friday night - the vending machine on the pool deck was out of service and drinks ordered poolside through the QR code available on tables was not delivered to the pool deck (despite note of location in order) - the ice machine on floor 10 was out of order and no microwave was available in the rooms (or in the vending room) making it impossible to get takeout if one got tired of in house options. A microwave in the vending room would be a great addition - ambient music in the casino was great mid-week throughout until on Friday night at around 8pm it was set to blast and was along with the ambient slots noise it was no longer enjoyable. We left the floor shortly after - wait staff on the casino floor was scarce both on weekdays and weekends. It didn't seem they were circulating much, and when they did come by, they often skipped us (we are not big drinkers, so it was fine for us, but it left us feeling un-welcomed). Interestingly enough, for both drinks I ordered during my stay (handed a $5 bill for tip) I was asked if I wanted any change back :-/ - the floral scent that's pumped through the AC units on the casino floor can quickly become overwhelming and a bit nauseating. I understand casinos do this to cover up odors and have a 'signature scent' however a lighter less floral aroma may be a better choice Overall a good value for us (over low-occupancy days and with a good promotion) and a change of pace for a fun few days away from the hustle and bustle of city living.

Lady luck is always a comfortable spot for me and my boyfriend to stay whenever we go to Blackhawk…read more It doesn't have all the glitz or the glam and then it's not as tiny as some of the boutique or more private casinos as far as lodging this has been good for us so far as we're novices with gambling and not trying to change that we enjoy having fun. And then going back up to Denver. Michaela is one of the front desk representatives within both horseshoe and lady luck and she just happens to be amazing. There are a couple of others. I just don't know their names but certainly Michaela Amanda they are extremely customer service oriented. George at the VIP lounge is heaven sent. We always have a good time when we come. I'm packing right now and so should you.

Let me tell you about this place…read more.. The frustration started the second we checked in. There was absolutely NO ONE at the front desk. And I don't mean for a minute or two... we waited 10-15 minutes before anyone finally showed up. Once we got into our room, it honestly just felt... dirty. I'm pretty sure the carpet has been there since dinosaurs roamed the Earth. The whole room just had that gross, grimy feeling. The customer service didn't get much better. Around midnight, I called the front desk to ask if they had feminine products. The gentleman on the phone said, "Yes, just come down to the front desk." So down I went... only to find myself standing there waiting. Again. After about 10 minutes, I noticed a sign that said to call a number if no one was at the desk. I called and was told no one would be there until the morning. Seriously? Thankfully, another employee happened to walk by and told me there *should* be feminine products in a few of the vending machines. Great! Except... nope. I checked three different machines, and not a single one had any. By this point, I felt like I'd walked a marathon. You know how casino hotels are... everything is somehow a mile away. I ended up rushing over to a different casino and made it with about five minutes before their store closed. The entire stay was one frustration after another. Between the lack of staff, the dirty room, and the poor customer service, this place was a huge disappointment. I won't be staying here again.