If you want the best service the best hospitality, want to feel like your their priority this is the place to go And the jewelery is beautiful. Thank you read more

Stay away from this place at all cost jewelry is not of good quality and management will not stand behind the product after the sale they are crooks the worst experience of my life !!!!!!!!! read more

Corey and NaAsia provided exceptional service. Corey assisted me with choosing the perfect chain for my Husband and Naadia offered her recommendation to update my wedding ring 4+ carats later Both took the time to ensure we were 100 % satisfied. The Reeds read more

The team is very knowledgeable, excellent quality!! They went above and beyond to ensure we were satisfied. Special thank you to Nadia

Cory and the staff at Unclaimed have always been extremely helpful over the years. The staff doesn't change much, but it's jewelry so that's what you want. The same people you trust always there to buy jewelry from. I have a few pieces of jewelry from this jeweler and I trust them. I stopped in recently for an appraisal when I was in town on business. They said they could email everything to me and I'll give an update when everything goes as planned. read more

Unclaimed Diamonds - This is where you get watches in Philadelphia. - Jewelry Near Me - Philadelphia, Pennsylvania

I've been coming here over the years for special occasion jewelry and have never struck out with the Mrs. What sets this place apart is the quality customer service. They sell all types of jewelry that has not been picked up from layaway from prior customers. However, like today, they were able to order a bracelet I wanted (specifics given by the wife) when it was not in their display cases. Nice price, gave a small discount for being a regular (and a nice guy :)), and even a $20 Yelp check-in discount! Thanks to all the staff @ Unclaimed Diamonds, especially Robin, for your assistance over the years! I highly recommend that you buy your jewelry @ Unclaimed Diamonds! read more

Miracle on 8th Street When I purchased a Ring that was too large for My Wife's Finger for our 2nd Anniversary, Matt and his staff handled it as if I was one of there beloved family members. They just made me feel right at home and let me now that everything was going be ok. And help turn my Mishap into a Miracle. Thanks to their very easy going and understanding team and owner, Matt, he had the perfect price and that was, and I quote from him "We'll let you Slide, no charge.". Truly a Blessing folks. And then when I tried giving him and his staff a tip or offered them some lunch he humbly refuse. Very happy to know that its still some good people in this world. Thanks again to Matt and his amzimg team. read more

First off, I'd like to say that I'm really happy with my purchases! Elliot was really helpful and patient with me when I asked to try one a few different things. He wasn't pushy and even pulled out an extra shiny pair of earrings for me from the back of the store when we knew what I was looking for. I did wish the selection was a little bigger but considering the circumstances in which the jewelry is brought into the store, I think the variety is very fair. Aesthetically, the store could use a facelift but don't judge a book by its cover. I can't wait to come back to Philly to revisit this store. Thank you, Elliot! read more

My fiancé took me to Unclaimed Diamonds and we were promptly greeted by Nadya. Nicest woman ever who definitely knows jewelry and how to put the jewels together. She was patient, professional and friendly. Needless to say she helped me select the "ring of my dreams". I am so pleased with my ring and my experience in the store. The prices were good and fair and the quality is what you would want. Lots of choices and many different styles. Nadya made the difference and whenever I need any other jewelry I will definitely reach out to her. read more

Omg. All I can say this ring is gorgeous!!! Bought my wife a ring upgrade for Christmas. I looked at the retail giants first and one thing I just couldn't swallow was the idea that a ring cost more than used car or a year of private school tuition cost. So of course I was skeptical when i came across of unclaimed diamonds. 1. due to the online prices and 2. little to no information on certain rings. However, without having it officially appraised yet all I can say is this ring is breath taking. My wife is more then happy. I just wish the site posted stone stats(clarity,cut,color) Thank you UCD. #iclaimedmine read more

My fiancé and I walked in looking for a wedding band for myself. I had an idea of what I wanted. We were greeted by Mathew. He showed me why I asked for and it turned out I didn't like what I thought I wanted. He showed me a couple of other styles and loved one particular one. He was never pushy more guided me through my buying process until I got the one I wanted. It was perfect so much so I started tearing up with emotion. I want to say thank you to Mathew. He made the whole experience beautiful for my fiancé and I. read more

I was intrested in exchanging my real 14 kt jewelry for credit towards a item in the store. The lady said that they do accept jewelry and in fact you will get a liitle more on the value of your jewelry if you choose something in the store rather then cashing out. Now heres the catch if my jewelry is valued at say $300 I can't choose something thats $300 it has to be $400 she said no matter what I have to come out of pocket. I always kinda thought there business was suspect especially with there cheesy commercials . But its official Unclaimed diamonds is unclaimed crap. read more

I am Elated with The Staff at Unclaimed Diamonds. And the ring is very Pretty! During my special moment Unclaimed Diamonds Staff were both fast and Professional! I love my diamond ring! And I Thank Unclaimed Diamonds for being apart of my BIG DAY! For Your Special occasion, I Highly recommend Unclaimed Diamonds! They are patient, Understanding and Professional! read more

I walked into the shop and Corey said, "What's up Josh?" I hadn't been there in 7 months. I walk in and get a personalized greeting? There are literally shops everywhere here. Most want you in and out. If they see you aren't sure about buying, once that is made in their mind, they go about their business and tell you, "let me know if you need anything." Corey in my few trips here has outshined every employee on this "row of jewelers." As someone who lives in the burbs but comes to the city fairly often, customer service in the city is secondary to curb appeal. Look who we are takes precedent to how can we help you. Here, this is not the case. I had someone I'd only met 3 times ask how my wife was, how everything was going in general... If you own a shop in the city and your staff is sub-par, send them here. Let them shadow Corey for a week. See the finished product. Praise aside, UCD should be your first and only stop down jewelers row. read more

Elliot is the best! My boyfriend and I recently came in for a gold monogram necklace. Unclaimed Diamonds was our first top at Jewelers Row, and Elliot made a lasting impression on me. At each store we stopped after Unclaimed Diamonds, the jewelers sold the same necklace that that Elliot showed me. They all used the same exact catalog and ordered from the same vendor. However, each jeweler asked for about $200 to $300 more than Elliot. In addition to the reasonable price that Elliot offered, the main reason why we chose to go back and give Unclaimed Diamonds our business was because Elliot was genuine. He was knowledgeable and he wasn't fake. He was sincerely interested in providing me with the best product he could. After endless questions, Elliot promised to get back to us with all answers after the weekend. As promised, Elliot called Monday morning and my boyfriend put a down payment on the necklace. When the necklace arrived a short week later, Elliot was genuinely distressed that the gold monogram was a little bit thinner than we had expected. In response, Elliot dropped the price! He did not try to scam us or convince us that this is what we should have expected. He was so sincere. And whats more, the necklace is absolutely gorgeous. Even the chain is beautiful. I don't mind that it's thin. Elliot even promised that if anything should happen to it, I can take it in for fixing. None of the other jewelers that we encountered on The Row were as genuine and knowledgeable as Elliot. I trusted him, and I am a VERY skeptical person. It says a lot to his character and salesmanship. I was so pleased with the care and consideration that Elliot provided us (especially considering it was such a small purchase), I will 100% go back to Unclaimed Diamonds. Maybe if my boyfriend reads this he can work with Elliot to get me diamond earrings for Valentine's Day...... read more

Hello all, I Must say this experience only gets better, Bought a ring from here about 2 years ago for my fiancé, skeptical because it was an online purchase. To no avail the ring was flawless and my Fiancée was more than happy. It recently lost a stone and I spoke to a rep by the name of Nadya R. and I can only say MUAHHHHH, the service was flawless, I mean completely flawless, no pain at all. The customer service I received was beyond imaginable, Mind you the ring was sent to them on a Monday and I received it back on Friday, I live in Sac,CA and there office is in PA,PA, AWESOME TURNAROUND and ring looked even better after the repair. To say the least it was a PERFECT TRANSACTION. You Guys are the BEST ONLINE JEWERLY STORE EVER... I will definitely recommend. Michael. read more

My favorite jewelry store since I moved to philly over 12 years ago. The customer service is always great every time I go there, this place you must check when looking for jewelry the prices is overall good. Thanks to everyone working at unclaimed diamond for the wonderful experience. Keep up the good work Corey read more

The experience of shopping at Unclaimed Diamonds was a dream come true. The staff was incredibly knowledgeable about the options available for an engagement including engagement rings, loose diamonds, and wedding sets. They were also exceptionally patient in walking me through the various options and ensuring that I ended up with a ring that would make both me and my girlfriend (now fiancee) happy. However the best part of the experience was that I did not feel like I was being sold or upsold. I genuinely felt that every person in the store was out to find the ring that would work best for me and not necessarily the most expensive or most profitable ring. I have already been back to pick out wedding bands and will keep coming back to Unclaimed Diamonds for the rest of my life. read more

Wanted to get my wife a new ring for our Anniversary, so I stopped into unclaimed Diamonds to check them out. I was truly amazed at the selection and prices. The customer service was awesome and I walked away with a diamond my wife totally loves. i must say, i was truly just window shopping, but after the treatment i received i couldn't help purchasing the diamond ring. Thanks to the entire staff at unclaimed Diamonds for making my Anniversary one to remember!!! read more

Today was our 33rd anniversary and I had promised my wife a diamond anniversary ring, Unclaimed Diamonds was our 1st stop because I remembered their ads with Daryl Dawkins, we were met by Elliot and he was very sincere and took the time to explain the ring to us as well as did 1/4 sizing ( unheard of now-a-days , usually only 1/2 sizes are available ) Needless to say the ring was far superior to others offered in the area and Elliot was willing to deal and we left as friends and we tend to support our friends. You should make them your friends too. read more

My fiancé and I bought my first ring from Unclaimed Diamonds which I absolutely loved and still love. But it was a very delicate ring and I'm waaayyy to rough lol. Anyway I took my ring back when I needed to get it fixed and it was never a problem. I finally decided after a year I had to upgrade to a more durable ring. Elliot was so helpful and I got the best bang for my buck. He explained the difference of each ring I selected to make sure I got what I wanted this go round. My current ring is nothing more than perfect and I don't ever take it off. Thank you again! read more

I bought a watch from a different store and they denied sizing it properly for me. That meant that I had to go elsewhere to get it sized. I walked around jewelry store to jewelry store and no one would do it for less than $20. I went in the Unclaimed Diamonds store and the guys were extremely friendly. He understood my frustration and offered to do it for free since he didn't have any customers in the store at the time. I was sooo grateful. I will be back to shop at the store soon for jewelry!! read more

The place is a little small, and very urban. I had a pleasant visit thanks to Elliott. He was helpful, informative, well spoken which is a plus. I made a purchase and will return thanks to him! read more

The staff are amazing ,they helped me out over phone and emails since I wasnt able to go in person, they made the process fast and easy. Thank you so much for your help. read more

I agree with the previous remarks from other customers; about receiving some of the best customer service ever from the people that work at UDs especially Corey. Since you can't really get good customer service from anywhere these days I just want to say to the guys at UDs "Thanks for the good services you are providing to your customers" Z from CA read more

Stopped by unclaimed jewelers because my ring was too loose and I wanted to put something on to temporarily hold it in place. The person working there was right away available for assistance, fixed the issue in no time, and did not even charge. Amazing customer service. Will definitely consider them in the future when looking for jewelry. read more

I have to agree with the previous post, jewelers row is like a jungle. It can be very intimidating. My (now) husband and I were looking for a classic solitaire engagement ring at a reasonable price. We went to a few places but I had heard the advertisements for Unclaimded Diamonds on the radio so we stopped in. Matthew was extremely helpful and we negotiated for a good hour or two. We told him that we wanted to walk around to see if we could find something comparable. I remember our last stop being Steven Singer. The salesman laughed at us when we told him what we wanted and the price range. I remember him telling us we would never find a ring at that price. So needless to say we went back to UD to make our purchase.... that was 6 years ago. I am ready to upgrade my platinum solitaire and I will definitely return to UD. I have recommended several people to this place-- not only for their prices and selections but for their imppecable customer service! Everyone is very helpful...word to the wise, don't go on the weekend. Go during the week as the place is cozy and it gets crowded! read more

I set out on a bright weekday afternoon recently to sell my 14K diamond wedding band due to a divorce. I was told by jewelers that the best place to do this would be Jeweler's Row. While I now live out of state, I had been a suburban Philly resident for over 15 years, but had never gone to Jeweler's Row before - what an experience. Shops everywhere, locked gates, buzzer systems, some shops busy, some not. My ring retailed for $2,100, which I knew I was not going to get, and was fine with under a thousand. However, the highest offer was $500.00 (but I had to commit to it right then), and the lowest was $30 for the diamonds and $30 for the gold (really???) I was just about to give up when I turned the corner and found Unclaimed Diamonds. Out of all of the shops in Jeweler's Row they were actually crowded and doing business while the others were empty. One of the ladies asked if she could help, and I told her I wanted to sell the ring for $800.00. She took it to a young man (and I never caught his name, but he looked a bit like Nick Cannon), came back, and asked if I could wait. The gentleman came over and fully inspected the ring while I gave him my "sob" story as to why I had to get rid of the ring. He asked what the highest offer was that I had and said he couldn't meet it. We continued to talk for awhile - very nice guy - and a salesman, but hey...that's what he's there to do. I finally asked him if we could do a trade, that it wasn't about the money, it was about getting rid of the ring. He was open to the idea and we began to look around in the cases. Long story short, I found a ring I liked, and we were able to make a no cash trade deal. Now...he got the better of the deal and we both knew it, and we even discussed that my ring was 1 ct. total weight in diamonds and 14 K gold. The ring I ended up with was 10K gold and only .52 ct. total weight in diamonds, but that's okay! He was retailing his ring at $1,000, which in the end, I made out because while I didn't have as pricey a ring as I had traded, I had a very beautiful ring (and I'm getting a lot of compliments), no cash involved, and I made out better than selling it for $500.00. No one was high pressure, no one was rude, and the atmosphere (while busy and cramped from people) was nice in that everyone was smiling and having a good time buying jewelry. I didn't find that at the other stores on Jeweler's Row. I would most definitely return to this shop when I come back to Philly. They treated me very nice, and didn't try to hide or lie about something (I picked up one ring and he immediately said that it was a zircon). Don't hesitate to use this establishment. However, and this holds true with EVERY jeweler you visit - know the lingo before you go. Look up and familiarize yourself with the different grades of diamonds. Know the difference between gold values. And, don't hesitate to ask to see the diamonds with a jeweler's loop. While you may not be an expert to assess diamond quality, it's not hard to spot shattered gems or occlusions with the untrained eye. Thank you Unclaimed Diamonds for your help - I now have a ring I can proudly wear that has nothing to do with my former marriage! read more

My fiance went to Unclaimed Diamonds for my engagement ring & I love it! Not only is the quality of the ring top-notch, the service I received when I went back for sizing was incredible! Nadya helped my fiance with the ring purchase and when I walked in she knew exactly who I was (even though we never met before)...with so many customers they must have, I was amazed she knew me based on her experience with my fiance! Because he called ahead, she promised to have my ring sized in less than 2 hours & she was true to her word! Elliot also helped me out that day...carefully measuring my finger & having me try on a few sizes to be sure the ring was sized to my liking...amazing! Very satisfied & will definitely go back for additional jewery purchases. read more

This place is golden. The employees are bomb. My fiance got my engagement ring and wedding band here and last weekend I noticed a diamond was missing off the side. I always take great care of my jewelry and being my engagement ring I'm extra careful. I called on Sunday and they said to come in the next day, so I went in Monday afternoon. A lady helped me (wish I got her name) and said she could repair it and size it along with the wedding band at no cost, and have it ready by Thursday. I asked if there was any way I could have it Wednesday as I had an office party with my fiance and wanted to have it on, she said absolutely. Handed me the ticket and I was on my way in less than 15 minutes. Fast forward to the next day (Tuesday) and she calls me and says it's done and I can pick it up. OH MY GOD. NEXT FRIGGIN DAY. I was elated. She takes them out of the envelope and they just sparkle. Perfectly repaired, sized, and cleaned. I couldn't be happier with the service. I will forever recomment them. read more