I've had 3 Sea Doo's in my water career, and never really looked at another brand of water craft…read more.. UNTIL Interstate Cycle in Mooresville. Matt and his team gently persuaded me to try a 2013 Yamaha VXR. I'm in love. I tried a different model first, but didn't have quite enough power for me. This one is great. And so are the team at Interstate cycle. I traded in a double trailer and a 1999 Sea Doo. They gave me a great deal and are awesome to work with. The exchange was seamless and they made sure I was happy before I left. I whole heartily recommend Interstate Cycle in Mooresville if you are in the market for a wave runner, motorcycle or four wheeler. They let you test drive and make sure you are satisfied! PS, I bought my scooter there too! Karen

THE ABSOLUTE WORST EXPERIENCE I HAVE EVER ENCOUNTERED AT ANY MOTORCYCLE DEALERSHIP! I am an…read moreenthusiast who has purchased at least 20 new motorcycles and atvs from various dealers over the past 30 years. I was working on a deal for a new bike and it started out okay but quickly went off the rails because the shops owner is out of his mind, SERIOUSLY. After two days of setting up the deal I walked out on it feeling angry, untrusted and completely disrespected. I drove to D2 Powersports in Greer SC the following weekend and made my bike purchase without any hassle or disappointment whatsoever. D2 Powersports will treat you right, Interstate Cycle will screw you over.

I made an out of state purchase from this dealer. The entire transaction was handled very…read moreprofessionally and I was kept informed during every step in the process. It was a very smooth process. Motorcycles were listed at a very competitive pricing and negotiations were very straightforward and hassle free. Motorcycle purchased is in excellent condition. I recommend this place and would myself go back again for my next purchase.

Picked up a 2012 Honda Sabre 1300 last week. I could not be more pleased. The staff is very…read morecourtious and knowledgeable. The prices are very reasonable and there is plenty of inventory for what ever you are looking for. I will also be letting them do all the servicing in my bike

Just stopped in while driving down the old hwy 16 to look at ArtiCat side by side atv they had out…read morefront. Extremely friendly young man came right out to talk to my husband. They don't have a very large selection but you can tell they are a really nice small business. He alao mentioned that they have in house financing options. They do motorcycle inspections as well. Nice place! Fyi the nice gentleman said they are no longer an ArtiCat dealer.

People answer the phone are rude and used inappropriate language. Told me I must have f***** the…read moregasket up and that he didn't have time to talk to me and that he couldn't fix my bike over the phone. Completely uncalled for. Never take your business there

I got a pink camo for willer from there and my brother got a go cart it was worthet but the only…read morebad review was the the go cart during is almost about the break to start is

like a lot of scooter dealers, mechanics etc there is a shadiness going on here! i called during…read morebusiness hours 3 times and got vm that said the he would call back. by the number of stars you should know the rest!!

I wanted a fatter and round passenger seat. I could barely tell that the passenger seat was…read moremodified!

Horrible customer service!!!…read more Had my seat sent out for my 21' Street Glide Special and had them reupholster the seat. Received it back last week. I went to put the seat back on my bike and it's about 1 1/2 - 2" short. Meaning the rear seat bolt to hold it in place was to short to line up. Further I observed the front part of the seat was not sitting flush with my gas tank, and it was sticking up with a 1-2" gap in it. Today 9/13, I called the company and talked to Alan, who I assume is one of the owners? I explained to him what happened and all he could say was "well we have done a lot of these seats so idk what happened" I kept explaining that this seat is brand new (about 1000 miles) and that prior to sending it to them it fit perfect and now it's not. He was extremely unprofessional and began to cuss me out and saying "what the fuck do you want me to do". Further after I explained to him that this is unacceptable, he began to yell at me and call me a cheap mother fucker and hang the phone up on me. I called back and he kept cussing me out. DO NO USE THIS COMPANY. THIS IS COMPLETELY UNACCEPTABLE. Alan, you should be ashamed of yourself and your company.

Was great doing business with Scott and his team! Love the gear and bikes, would definitely…read morerecommend Carolina KTM!

The whole team here at Carolina KTM is great! Scott is great, he treats everyone like family and…read morewill be very transparent with you. Sherry is amazing as well, she works fast and will find any part or answer any question you have. The service department is great, they work in the bikes and make sure we get the best quality service and even go above and beyond to make sure a bike is up to par! I love carolina KTM! Come check them out!!

Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.