Open Road Cycles

I made an out of state purchase from this dealer. The entire transaction was handled very…read moreprofessionally and I was kept informed during every step in the process. It was a very smooth process. Motorcycles were listed at a very competitive pricing and negotiations were very straightforward and hassle free. Motorcycle purchased is in excellent condition. I recommend this place and would myself go back again for my next purchase.

Picked up a 2012 Honda Sabre 1300 last week. I could not be more pleased. The staff is very…read morecourtious and knowledgeable. The prices are very reasonable and there is plenty of inventory for what ever you are looking for. I will also be letting them do all the servicing in my bike

Mean City Cycles

3.5

(8 reviews)

I wanted a fatter and round passenger seat. I could barely tell that the passenger seat was…read moremodified!

Horrible customer service!!!…read more Had my seat sent out for my 21' Street Glide Special and had them reupholster the seat. Received it back last week. I went to put the seat back on my bike and it's about 1 1/2 - 2" short. Meaning the rear seat bolt to hold it in place was to short to line up. Further I observed the front part of the seat was not sitting flush with my gas tank, and it was sticking up with a 1-2" gap in it. Today 9/13, I called the company and talked to Alan, who I assume is one of the owners? I explained to him what happened and all he could say was "well we have done a lot of these seats so idk what happened" I kept explaining that this seat is brand new (about 1000 miles) and that prior to sending it to them it fit perfect and now it's not. He was extremely unprofessional and began to cuss me out and saying "what the fuck do you want me to do". Further after I explained to him that this is unacceptable, he began to yell at me and call me a cheap mother fucker and hang the phone up on me. I called back and he kept cussing me out. DO NO USE THIS COMPANY. THIS IS COMPLETELY UNACCEPTABLE. Alan, you should be ashamed of yourself and your company.

Action Cycle Sports

The work at Frank's shop has always been excellent. Frank is a great communicator and very honest…read morein his assessments of the work to be done. As a bonus, his prices are far less expensive than the dealer service departments. In my 20 years of going to his shop, I have always been impressed by his integrity and his perseverence in solving problems.

Frank is a great mechanic.fast,honest,fairly priced.Have used frank for my 2004 sportster tht I…read morehad,and now for my 2011 Streetglide.He has maintained these for many years and I have never had a problem with his work.I highly recommend him."FORGET THE REST FRANKS THE BEST"

Blue Collar Cycle Company

I've owned every manufacturer except Indian at this point. Currently on a Honda. I've taken it from…read moreGreensboro to Concord back to Statesville for service and yet to find a good, or even expected, experience. I ran into the owner at a local restaurant and he told me to bring it in. Even though this Honda stuck out like a fart in church at this Harley dealership, the staff was great, and turned me around in a day. Chatted with three or four of the staff while dropping off and a different group at pick up, all were welcoming and easy conversations even about my Honda. If you aren't in a cage, on two or three wheels, this is the place you want to be. Could not recommend more.

GoMopeds.com Scooter And Moped Sales & Parts

Dennis is a great resouce for scooter parts. Especially the hard to find chinese scooter parts…read more Great scooter parts, great prices.

Staff was very friendly and knowledgeable. They were quick to help and offer financing on sales and…read moreservices. Great place.

Kawasaki of Hickory

3.0

Called to set appointment for jet ski service and asked if my request could be met(diagnostic…read moreprintout, tuneup, test run on the water I would pay for test run). Was told by service manager Chris, no problem. Dropped of jet ski. At drop off service manager said my Kawasaki ski was a pain and I should had bought a Yamaha. Called three wks later after not hearing. Was told work was done but no test run. Called back two weeks later still no test run. Lots of excuses ( rain, trash in water, to cold outside) it's been sunny and 68 the past week. Called and inquired as to the work done. Service manager acted like he had no idea so I talked to mechanic that worked on it. Changed plugs(4), oil and filter change, no diagnostic print out, $338.00. Went to pick it up, I it dropped of covered with custom cover. Picked up uncovered, parts were lying on my ski, when I inquired, was told by mechanic that he had left them on my ski after using it as a table while working on someone else's equipment. Addressed service manager of my discontent and he told me I wasn't going to be talk to him like like that. All I had asked was why what's t I asked for wasn't done like he said he would do in the beginning. Extremely bad behavior and attitude from a service manager, $338.00 for plugs and oil change, 5 weeks and no test run. Will never return nor would I recommend service dept for any work. Jason

This is probably my favorite motorcycle dealership in the area the guys are always knowledgeable…read moreand willing to help. Steve and Tonya run a great operation. Keep up the good work guys

Kevin Reed Motorsports Custom Golf carts

I spoke with Kevin today regarding an issue with my 24 Rover XL…read more Kevin was extremely helpful. I highly recommend them.

I just had a wonderful experience with Kevin Reed of Kevin Reed Motorsports Custom Golf Carts. I…read moreneeded to replace 6 - 8 Volt batteries in my Ruff N Tuff Hunter 4 x 4. He had what I needed in stock and gave me an awesome price. Better than anywhere within a 25-mile radius. He and his associates were friendly, professional, and wonderfully helpful. I would overwhelmingly recommend KRM to anyone needing anything Golf or Hunting cart-related as your very first point of contact. You'll be very pleased with this group of honest, reliable people.

Wrench & Roll

Brad manages my pest control service fleet. Since he is mobile I can continue to work rather than…read morewaiting in a lobby reducing my down time. Thanks Brad at Wrench & Roll for the great service.

From the owner: Tired of waiting in long lines at quick-change shops and dealerships? Let us come to you! We…read moreprovide quick, friendly on-site oil changes and more at your home or workplace, so you can keep your day running smoothly. We're here to answer your questions and help whenever you need us. Your car deserves the best care — anytime, anywhere.

Dent Aid

Timely, accommodating, courteous, very professional, exceeding my expectations…read more Completed the work in a fraction of the time required by body shop, in my own drive, at a fraction of the cost.

From the owner: Large And Small Dents, Door Dings, Hail Damage, Motorcycle Dent Repair, Small Aircraft Dent Repair,…read more& Some Bumper Repair. Utilizing Paintless Dent Repair, Your Dents & Dings Are Repaired Without Any Painting, Body Filler, Or Parts Replacement. Please visit our website or call for more information.

Classic Soft Trim of Charlotte

4.2

(9 reviews)

Actually it was a very good experience as far as communication, responsiveness and value…read moreI have not used their service yet as I am still working through the financial aspect However, when I am ready they will be first and possible onLu choice So I cannot comment on workmanship and quality, but if their work is like how they conduct quotes they are the place to use!

They basically refused to do the job. They quoted $3,000 for two bucket seats. Even if they were…read moresewn from scratch, which I doubt it would take, this is more than the cost of the car.

Butch's Service Center

4.2

(5 reviews)

Friendly good service. It's what you look for in any business you support as a customer. Plus my…read morelate husband Kenny of Black Diamond Collision highly recommended Butch

I live near Charlotte, North Carolina and my daughter needed help in Hickory North Carolina with…read moreher car. I caught them just before closing on a Friday and they were happy to help.

Open Road Cycles - motorcycledealers - Updated August 2026

People who viewed Open Road Cycles also viewed

Motorcars & More

Palmer Motorsports

3.5

(6 reviews)

Just stopped in while driving down the old hwy 16 to look at ArtiCat side by side atv they had out…read morefront. Extremely friendly young man came right out to talk to my husband. They don't have a very large selection but you can tell they are a really nice small business. He alao mentioned that they have in house financing options. They do motorcycle inspections as well. Nice place! Fyi the nice gentleman said they are no longer an ArtiCat dealer.

People answer the phone are rude and used inappropriate language. Told me I must have f***** the…read moregasket up and that he didn't have time to talk to me and that he couldn't fix my bike over the phone. Completely uncalled for. Never take your business there

Great Western of Hickory

3.2

(13 reviews)

Went to get my R1 serviced today and let me tell you about the service mgr Brad Simpson he is…read moreabsolutely amazing he takes excellent care of his customers and his technology on motorcycles is top notch and his technicians are awesome as well so if you need anything and go to great western be sure and ask for Brad

Excellent communication and service by the service department and especially manager Brad. The…read morerepair on my Ninja1000SX was a bit on the difficult side. Although it did take some time and patience, Brad made sure to be in touch with me every step of the repair process with updates/plan/etc. He was definitely good on his word and I highly recommend GW of Hickory for your Kawasaki repair needs.

Fowler's Auto Service

3.9

(7 reviews)

They replaced a broke timing belt on my Honda Polit. Work was started and completed in a timely…read moremanner. I felt Terry was very honest.

My car has been there for over a month due to my anti theft mode being on. They told me they found…read morewhat they need to fix it but won't start on it because "some messed up cars have come in" "The owner and one other guy are the only two that can fix my car and have to help other mechanics because they don't know what they're doing" "they don't have time to fit me in". My car has been there for SIX WEEKS and they told me it would be don't by THE END OF THE WEEK when my car was towed there. Everytime I call they repeat the same thing to me and won't let me know when they'll start or when they plan on starting.

Excel Truck Group

3.0

Had Freightliner Cascadia towed in due to "no start/ error code." They had it diagnosed & repaired…read morein less than 24hrs. Was CPU (central computer). Repair was done with no issues. Will return here for sure.Already have for clutch job. -James Bauman / Charlotte

We had a truck taken to this shop with NOx conversion code. They've supposedly spent great deal of…read moretime diagnosing the issue, fixed it, and sent the truck off. Later, it turned out that they've worked on the truck for 4.5 hrs, yet charged close to 8hrs in labor, and the same fault code came back less than 2 days later. We've ended up taking it to our trusted shop, and discovered that their entire diagnostics was incorrect, and the parts and the DEF leak, that was supposedly fixed, was still leaking just as bad (picture attached after so called repair). I've reached out to their manager Jody Pharr who refused to accept the liability, and only offered half the refund amount. We've just submitted a charge back claim with CC company and are filing with BBB and other offices. DO NOT trust these crooks with your equipment!!!

Jimmy's Body Shop

3.7

had my truck worked on they did an incredible job fast…read morewith great workmanship bmac construction

Jimmy's Body Shop has worked hard on two of our vehicles. The owner is very thorough. The shop…read morehas worked hard to get our vehicles running in a very timely manner. We appreciate the personalized care and open communication about what each vehicle needed. This shop is a locally owned small business with excellent customer service.

3T Towing

3.3

(19 reviews)

absolutely terrible service for my flat. told me it would be an hour for them to get to me and…read moreafter an hour and a half of waiting with no updates - i FINALLY get a message saying they're another HOUR out. Called at 6:30, didn't get home until after 9pm. and after I shared my frustration with them about the timing, the guy tells me "well if there's a problem i can just leave right now." beyond unprofessional. safe to say i will NEVER call again.

Slow as fuck never booked this company if you value your time there is no way anybody should have…read moreto wait 2 hours for a toe in the middle of the night and they canceled on me Justin a bitch

Ratchet's Garage

4.3

(11 reviews)

Owner is amazing guy and will tell you the truth like it is. As well suited to work with other…read morepeople with whatever they need it seems to go out of his way to help.

Aaron is an expert on all things related to auto restoration. He goes above and beyond to make…read morethings work, even built a part for my vintage car since that part was no longer manufactured. He's reliable and stands behind his work. I highly recommend him.

Unhinged ATV