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    Ultra Mortgage

    5.0 (1 review)
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    8 years ago

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    PHH Mortgage - Heck NO.  I do NOT recommend.

    PHH Mortgage

    (316 reviews)

    PHH has a new website that needs improving. 1) New fees for…read moreautopay -- $7.50 (maybe you can get it waived if signing up for paperless docs.. not too sure) 2) New fee to pay for 'principal only payment' autopay - $7.50 So a reasonable person would want to cancel autopay and do bill-pay (no fee) from your bank. a) You cant find your account number anywhere on the new website b) You can find where to send your payments to! So I called, and got the addresses .. I can save you 40 minutes There are two different addresses to send payments (at least in VA) For payments PHH Mortgage Services PO Box 371458 Pittsburg, PA. 15250 For Additional Principal payments Payment Processing PO Box 5457 Mt. Laurel NJ. 08054

    Like to add to all the other reviews here that if I could rate them zero I would. My loan got sold…read moreto them four months ago. I have been trying during that time to get access to my loan as at no point did they send mail or digital communication to me about them taking on my mortgage. The feedback was maybe the loan hadn't come across as yet to give it some time. I have been calling them consistently. even emailed their research department as advised by them so that they can look into it and find my loan and then when I call two days ago, they were able to find it, and I was able to get access to it and then they promptly asked me for the lump sum payment. I asked if I could pay an instrument just due to daily withdrawal amounts and it has been a back-and-forth for two days as they do not seem to actually understand the question and refuse to answer me properly they also charge me a late fee amount. This company cannot be real.

    Ultra Mortgage - mortgagelenders - Updated July 2026

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