Went in to set up an appointment to install a system. A guy went to see what I wanted installed and…read moregave me a quote. I was told that they were busy working on government vehicles so I would need to wait at least a week. When asked what day I wanted to set up the appointment, I had to think about it because I had a day in mind that didn't work with his schedule. When I had to think about it, he got really annoyed. That was enough for me to walk out, which was fine because I walked into a better place that was able to tend to me the same day. And their quote was also cheaper than what this place quoted me.

Roger and his employees are always attentive, and they take very good care of me, each and every…read moretime I do business with them. They don't try to take advantage of me because, I am a woman. They're installations are guaranteed and they stand behind their work. I've been going to them for a little over 3 years now and I'm going to continue to do business with them. Before I chose them, I had gone to several other companies and they saw that I was a woman and tried to get over on me. Go check these guys out if, your in or near Santa Maria and make your own decision.

Went To The Homies Shop To Have My Stereo Looked At. The Touch Screens All Messed Up Won't Let Me…read moreAdjust Balance To The Left Side..!! Also Starts Changing Radio Stations By Itself All Haywire..!!! So Armando Checked It Out And Ordered Me A New Touch Screen. Hopefully That Will Fix The Issue..???

The boys did a great job on my RDX. The install was flawless and they made a big effort to work on…read moremy time line. The results were amazing.

The owner George was very nice and easy to work with, and to their credit they addressed an issue…read morewith the install. That said, the initial installation of my $1,000 bed cover felt rushed given the hourly labor cost. The fitment wasn't quite right at first and one side of the seal was pinched. I also noticed an impact was used on the rails, which are known to be sensitive to over-torque and can crack easily. While the pinched seal was corrected, I would have preferred more care taken from the start. I don't think they do bad work, but the shop's pace is faster than I personally prefer. For future work, I'd likely look for a shop that prioritizes a bit more attention to detail.

Good customer service. Good job. I think the pricing was fair. I am planning to go back. Soonread more

They sell damaged parts and remove parts from your cars bad service and everything is terrible…read morequality bad service and irresponsible

What an amazing business! I had a 6" lift, new automatic side steps and 33" tires installed. They…read morewere professional and had great costumer service. I recommend this business to anyone needing something added to their vehicle. Ask for Pepe, he and his crew knocked it out of the park!

Toyota of Santa Maria treated me like a VIP customer from the start of choosing the SUV I wanted…read moreall the way to customizing it and having all of the paperwork taken care of in advance for minimal waiting. I want to compliment Mike Bouquet for providing this state of the art dealership in our city. David LeRoy and Manny Curiel are top notch managers who ordered me a great little Toyota and Ephraim Rodriguez graciously navigated me through the process. Justin in finance and Oscar on the floor came in clutch and every level of care was of the highest order. We now have two Toyota's we love from Toyota of Santa Maria and know that we will always stay loyal to our local dealerships. You are just the absolute BEST! Thank you.

I normally don't leave negative reviews, but after multiple experiences trying to purchase a Tundra…read morefrom Toyota Santa Maria, I feel like other potential buyers should know what my experience was. I was a serious, cash-ready buyer and genuinely wanted to purchase a truck from this dealership. I live about an hour away, so dealing with this dealership meant taking time away from work and making the drive to Santa Maria. My first experience was with a 2007 Tundra. I had an appointment to come see the truck and made plans around going down there, only for the truck to be sold before I got there. I understand vehicles can sell quickly and that an appointment doesn't necessarily mean a vehicle is being held, but it was still frustrating. Despite that, I gave Toyota Santa Maria another opportunity when a 2021 Tundra Limited became available. This is where my experience became especially frustrating. I took HALF A DAY OFF WORK and drove about an hour to Santa Maria specifically to see this truck. When I arrived, the truck wasn't actually ready. It still needed to be diagnosed and go through their inspection/reconditioning process. From there, I kept being told it should be ready "tomorrow." Tomorrow came and it still wasn't ready. Then it became another tomorrow, and so on. I waited SIX DAYS because I was genuinely interested in buying this truck. Six days later, Toyota Santa Maria called me wanting to TALK NUMBERS over the phone on the 2021 Tundra. My response was basically: when is the truck actually going to be ready? At that point, discussing numbers wasn't my main concern. I had already taken time off work and driven an hour to see a truck that wasn't ready, then spent almost a week being told it should be ready soon. Before negotiating anything, I wanted to know when I could actually see and purchase the finished, inspected truck. Then, the VERY NEXT MORNING, I was told the truck was actually not going to be sold at all. Apparently, enough problems had come up during their inspection that they decided to wholesale the truck instead. To be clear, I'm glad they ultimately didn't sell me a truck they didn't feel comfortable retailing. I would much rather find that out beforehand than buy a problem. My issue is how the entire process was handled. I took half a day off work, lost income, drove an hour each way, showed up to a truck that wasn't ready, waited six days while repeatedly being told it should be ready "tomorrow," and then received a phone call asking me to start talking numbers BEFORE they had even determined whether the truck was going to be retail-ready. Then the very next morning, suddenly the truck wasn't for sale at all. After all of that, they offered me a cleaner 2019 Tundra Limited 4x4 with around 69k miles for $45,995. I was STILL willing to give Toyota Santa Maria another opportunity if they could make the numbers make sense considering everything I had already gone through. I made an offer I felt comfortable with. Instead, I was told they were firm because they already had other interest in the truck and ultimately they were only willing to offer $1,000 off. At that point, I was done. And to be clear, this review isn't simply because they wouldn't accept my offer. They have every right to ask whatever they want for their vehicles, just like I have every right to spend my money somewhere else. It's about the overall customer experience. I came to Toyota Santa Maria READY TO BUY. I took time away from my business, lost half a day of work, drove an hour each way, waited nearly a week for a truck while repeatedly being told it would be ready soon, and then was asked to discuss numbers on a vehicle that they apparently hadn't even determined was suitable to sell yet. After giving this dealership multiple opportunities to earn my business, I've decided I'll be taking my money elsewhere. If Toyota Santa Maria genuinely made an effort to make this situation right and offered me the right truck at a price that made sense after everything I've gone through, I'd be willing to reconsider my opinion and update this review accordingly. But based on my experience as it stands today, I personally would not recommend Toyota Santa Maria. If you're considering buying here--especially if you're driving in from out of town--I'd strongly recommend confirming that the vehicle has COMPLETED its inspection and is actually READY FOR SALE before taking time off work or making the drive.

Super nice people always getting the job done.! If you want reliable and friendly service go here…read morecouldn't tell you another shop in Santa Maria that compares!

We have trusted Kevin Jaekels and Kevin Pule for many years for our cars. Always great service,…read morehonest diagnosis and recommendations. Great local shop

Overall, great customer service! Friendly workers but I did take away 1 star because I paid over…read more$2100 for the tint and ceramic coating and although they did a great job I noticed an imperfection in a back window where the tint was not flush with the window and a little bit of light peaks through Also when I got my car back I had some problems with my key fob connecting which was odd but they mentioned they didnt have any problems with it. They kept the car in the shop for a total of two days. Ceramic coat and tint look clean.

Thought this place was going be good due to the fact it's 4.9 star and 15 yrs of service. They had…read moremy car for about 6hrs and I noticed within next couple days it had a bunch of bubbles but they said should go away in 2 weeks but it's been about 2 mos now and still hasn't gone away. Also in the very back tint it doesn't line up with the headliner. And that it's wavy. He said they use a machine to cut it no cut on window. But then why is it so wavy if it was from a machine it should have been cut with precision. The font roof tint is lined perfect but not the back which is weird. Owner said when can I bring it in. It'll only take 5mins so I'm like I can bring it in this day. He's like oh I can do it at 430 today he said no that tomorrow would be better even tho it only takes 5mins. Explained to him that my next day off is Monday Tuesday he said Tuesday at 10. It's now Tuesday showed up on time texted the owner I'm here and then he texts me 20 mins later saying he'll be there at 11am. Poor communication on his part. The guy doing it said it'll be done in 20 30 mins far beyond 5 mins the owner told me. I told the guy my girlfriend is picking me up for lunch and that I'll be back he took my number to text me back when it's done 330 comes around still no text so I walk over and get my car. Also my car has sentry mode and this guy which I believe don't work there had my key card and tried to get into my car and he paint all over his arms. Maybe they did it cuz he wanted to see my car inside but still didn't have my permission or anything

quick installation, great work, fair pricing. recommended to many friends. Chipped key? ask them…read morefirst.

They have the best car installation service at a great price. Plus they have everything from stereo…read moreequipment to cell phone accessories all at a great affordable price