I brought my RV here for a car stereo install. I noticed that the screen is acting up, it restarted the screen but not the sound and also there's static noted once in a while. I took it back here when I got the chance. The owner recommended to add a relay for extra $50 plus tax, after install the problem was still there so I brought it back the same day. He replaced the whole unit which has 2 year warranty, since then the problem was fixed, but it cost me the $$ for the relay. He could have just changed the unit per warranty but not. O well... read more

Update: the power locks that they said they "added" don't lock my door. I still have to manually lock them to actually lock them

I actually used this business a couple years ago to have a few things done before we hit the road. Bingo convinced us that even though he was a little more expensive, he guaranteed that he provided quality work. We spent about $4000 at this location and not one thing worked out the way we wanted it to. The biggest issue we have had was with the Century truck cap that we bought for about $3,000 since they were an authorized dealer and installer. We came back from our travels about a year later to get help with some major leakage from the door of the truck cover. Bingo told us it was the truck's fault and there he was nothing he could do. Now, another year later, we found another major leak from the break light of truck cover. I have been trying to contact the manufacturer, as I don't want to be turned away again at the New Era Sound location, but now I'm realizing I can't even get in contact with the manufacturer as their website won't let you send messages. After spending $3000, I feel like there should be solutions to all of the leaks that we have to try and fix ourselves. Buyer be warned at this location! The craftsmanship on Century truck covers is absolutely TERRIBLE, and Bingo will not help find a solution to fix it. You are on your own!!! As a reply to the business owner: thank you for the LEER info. That makes sense why the century website doesn't work. I spent $3000 on a CUSTOM MADE truck cover that leaks. You blamed it on the truck, which I see you are agreeing with because yes, part of it was the truck gap that I fixed on my own, as you offered no way of fixing it and told us we were on our own. But I would like to reiterate that the cover is custom made for my truck so that isn't really a good look when something is custom made for a truck and it leaks in multiple places. I have added new leak issues in this review that are 100% caused by terrible craftsmanship, which you have failed to address in your response to me, validating the issues that we have had with the products and quality of work coming from your store. The speakers we had installed by you in the travel trailer STILL have static when we use it, and the "custom made" truck cover that you endorse and installed has had nothing but issues. It's not personal at all, it's just what is happening, and we aren't satisfied with what we got. After reading your response, it's clearly not about fixing the problem and finding solutions, it's about making excuses for these problems. That validates why I don't want to go back to this store and want to contact the manufacturer directly. I want solutions, not excuses. read more

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Wow! We blew a fuse and Erwin was amazing. He not only took care of it on the spot, but he taught me how to fix it myself and gave me an extra fuse. Best service ever. Highly recommend this local business. read more

These guys deliver Every time! I've been coming here since 2011 in highschool. Every time I get a new car, New Era Sound is the next stop! They make sure to give you the best options and bang for your buck! The service is always top tier, they always make you feel like part of their family, super cool, friendly and fast but with the highest quality. I just got my new sound system installed in my car and it sounds insane. From RAP, EDM, and Rock this thing hits the highs and lows with a crisp clear sound. I could write on forever but if you're looking for a new sound system or to get one installed this is the place no doubt! read more

10 Stars out of a 5 star rating. This company is top notch. I stopped by to see if there was anything they could do to "liven" up the factory system in my wife's Cadillac Escalade Platinum without breaking the bank. I explained what we were looking for and they more than met our expectations. They provided us with a good, better, best option and after listening to them, we felt confident to turn the keys over and let them do what they do. All I can say is wow, or rather WOW! End product in my wife's Cadillac not only sounds a 100 times better than factory, but the elegance in which they built it blended in perfectly with the interior and class the Escalade demands. We really enjoyed working with them on my wife's project so much, I'm having them "game-plan" on my car. (i'll write another review and pics once it's done) Listen, if you: 1. Want a company who takes their time and listens to what you want? - New Era Sounds. 2. Want a company who not only listens, but executes exactly what they say they are going to do? - New Era Sounds 3. Want a company who doesn't ignore you once the sale is made? - New Era Sounds New Era Sounds - Big town visions in a small town for all budgets. - At first look, everything looks factory. LOVE IT! added: - 2 x 10" JL woofers in a custom made fiberglass enclosure which compliments the already elegant interior. - 1 x JL amp hidden, but when shown looks factory read more

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Stopped in to request a diagnosis of a failed viper alarm system. Erwin look a Quick Look and explained a possible quick fix that I could do myself for free instead of waiting for an appointment. Worked immediately and saved me time and money. Thank you! He could have easily charged me and fixed for a shop fee but chose honest customer service over profit. I'll definitely be back for car audio if needed. read more

New Era Sound - Car Stereo Installation Near Me - Lompoc, California

New Era Sounds ROCKS. Erwin and Bingo are great dudes and know their stuff. They are a great local business in Lompoc and have been around for a long time. Dialed in my boat with a cranking sound system back in the early 2000's and it's still loud and clear. Added a sub in my truck some years later. Now updated my same truck with car play. My truck is AWESOME now. Highly recommend A++ read more

Got a new stereo put in my daughter's car and Irwin did a great job with the installation and letting me know what was needed to complete the job. Installation was completed as promised and he took time to show us all the features included in the deck. Great transaction will definitely use again. read more

The guys who work here are very helpful u ask them about something and they know what to do I have been the 3 times to get my stuff installed I will never go anywhere else they do great work read more

Bingo and his staff at New Era Sound are amazing!! They will help you find just the right audio equipment that your car needs without any unwanted add ons!! They will listen to what you want & then help you make it happen!!Their customer service, their selection and their installation is 5 stars, top notch!!! Thanks you guys!!! read more

So I recently purchased a new car and the speakers were decent but needed help. Knew a sub and amp were highly needed! New era has done 4 stereo systems for me over 12 years, so in different cars. I get my sub that I want and they match it with an amp! They are always helpful and willing to go the extra mile to make me happy. With this new system we had to put the amp under the back seat since my husband uses a wheelchair. So I need to have plenty of room with the back seats down and nothing in the way. Pricing was a little out of my budget but it's our first brand new car and probably my husband's last so she has to be top notch, he deserves it! Thank you New Era Sound for helping me get our car to sound as good as she looks I'll add pictures at a later time. read more

This business is outstanding for their service excellence and product availability. I purchased a new Alpine stereo for my 2011 Tacoma and they had it in stock, and installed the within 3 hours! I don't live in the area, so 'Bingo' showed me how to use it, set the clock, and offered to help me any time with operating the new touch screen system. I am very satisfied, and decided to go back to purchase & install the steering wheel control harness to make my "Car play" completely hands free. Outstanding sales, customer service, and installation. If you live in Lompoc, this is THE PLACE to have all your automotive sound done right! read more

Owner was awesome in giving me options on how to install my subwoofer myself. Ended up doing it myself but returned the following day because I was getting very little power to the subwoofer. The owner was able to find the problem and got me set up in my budget. Super happy and will return for future upgrades! Thanks! read more

Just had my amps and speakers rewired, the sound difference was amazing, , they are a top notch business, quality installation, knowledge, and friendly service, Thank you read more

Guy is a hack. Snapped a seat mount bolt and didn't say anything. Major safety issue. Stereo cuts out and 1 speaker not working after spending 4500$ guy a nothing but a hack!!! read more

New Era Sound is a rip-off. I suggest going elsewhere. They tricked me on the price of my a stero+ stole money from my glove box. I tried to tell them but they ignored me. read more

Way too expensive. Left permanent marks on my dashboard and my driver side door light doesn't work anymore.

The Guys at New Era are professional. Installation of the new head unit in my Honda was quick and clean. The head unit they suggested to fit my budget sounds great. I'm a satisfied customer read more

New Era Sound in Lompoc is the best! The owner, Bingo Pamarang will take care of you, supports the military with open arms and installs anything you can think of! Straight up...Going back for my truck sound system after the perfect install of my home surround system! read more

Was referred to New Era and took my boat there to have the stereo & speakers worked on. Bingo and his team were great. He told me my speakers were working and I appreciated the honesty and not trying to take advantage. Communicated well, got my system set up the way I wanted and got it done quickly. Showed me how to work it and were very friendly. Lifetime install warranty. read more

I have taken multiple vehicles to new era sound and the employees are very knowledgeable, do great work. The owner made me a custom sub box for my truck and it sounds amazing! They do great work and I will definitely keep coming back! read more

Worst place ever to get anything done to your vehicle. Horrible customer service. Outrageous prices and very surprised this place is still open. I strongly recommend going somewhere else where you can get a better price and better customer service. Thank you Bye Bye! read more

Highly recommend this place for great customer care, I came by without notice and they were able to work on my car in that moment, the result was great and I even received a discount, 10/10! read more

I came here to get an estimate for a stereo install on my motorcycle. I ended up doing it myself because of cost. But, they gave me some advice, so I decided to get a set of 6x9s from them because of the help and because they are local. I ended up not using the speakers and never removed them from the box. I tried to return them less than two weeks later and was told I could only get store credit. I have no need for any more stereo equipment so these speakers are now useless. This is a poor way to do business. I tried to support a local community store, yet when the product I purchased did not suit my needs, they did not support me with a refund like you would expect from any store. I returned things from this system install that were purchased through eBay and Amazon and got refunds less a small restock fee. But my local store left me high and dry. read more

I brought my 95' Lexus LS400 to get the head unit changed. New Era will not steer you wrong! They are fair with their prices and fully honest! Very friendly and professional with all their work, I will be back very soon to have some subs installed. read more

Went to another Stero shop in Lompoc he messed up all my wiring after a year my amp gave out brought it in to new era sounds good staffs got me situated hooked my car up with a new amo and rewired everything how it should be done great works can't complain about them definitely recommend who ever needs a Stero amp etc to check them out read more

I have had this business install systems in three cars, and a motor home. They are a bit pricey (no cheap/crappy systems at this store) but the work was absolutely professional and made the systems look almost like a factory job. I read the other reviews on this store and think they are critical because the customer made bad decisions and wanted N.E.S. to cover their goofs. The sherriff & police have contracts for ALL their work at this store....... read more

Quality work at a reasonable price. I came here, not really knowing what I wanted and was helped, given demonstrations at various price points, etc. by very friendly staff. I would definitely come here again to get any additional car audio work done! read more

I went in to get a back up camera installed on my Jeep Patriot, service was fast and professional at a very reasonable price. I even got a 20% discount through yelp. Will definitely be back for any further car needs. read more

These guys are the best. They're smart and have supreme product knowledge, as well as the ability to work quickly and a willingness to help financially and with a time frame. They inspire true customer loyalty. I've gone to them for 6 years and will continue to so so, even when I move out of town. read more

amazing customer service, went well out of their way to accommodate my stereo needs. will definitely be my go-to spot for all future business. read more

Irwin and bingo are great! They always fix everything I bring them quickly and their prices are great too. A honest stereo shop for sure.

I don't even know what to say. I took my truck back to era because the stereo stopped working. I have gotten equipment put in and within a month or two it stopped working. I also bought an amp and deck plus all new wires and payed for them to installed it. which cost me hundreds of dollars and now my amp n sub aren't working after the stereo was fixed. Like I said I bought a new stereo deck and a new amp from them which the amp Itself was like over $400 not including for them to install it which was another few hundred dollars. Then I bought the stereo which was probably around 300. Plus a couple hundred for them to install it. Not mentioning the few hours I had to wait for them to install everything. Now All I have is a regular stereo with regular sound. I'm so frustrated that I paid hundreds of dollars and I'm still paying on the stereo n equipment n labor only to have a stock stereo sound. Doesn't make sense to me! read more

The owner was very friendly and did great work. I was never forced into buying one specific thing, I was given options! The staff if friendly and the quality of work is great! I highly recommend! read more

These guys are the best in the business, professional and knowledgeable. Owner Bingo and manager Irwin did an incredible job installing an alarm and lock motors on my 67' Volkswagen Bug. I was having trouble unlocking my car and not able to get replacement parts decided to take my car to New Era Sound. Bingo was honest from the start not knowing for sure whether motors were going to work well since it was an old car therefore door mechanism is much different to newer cars, nevertheless Bingo was willing to give it a try, also to work with me if installation was for some reason unsuccessful. The day I took in my car for installation I spoke with Irwin who was going to work on my car. Irwin was professional and confident telling me he would do his best to make it work. I left knowing I was leaving my car in good hands. After a few hours I got a call my car was ready for pick up. I was shown in detail what was done to my car, how to work the alarm and instructed not to hesitate to call or stop by if I had any questions. Excellent customer service, happy I took my car to them. My struggle to unlock my bug is over, locks are working like new. Thank you New Era Sound for the job well done. read more

the worst ran store I have ever been to the owner is just their to get a quick buck I went to Walmart after purchasing a wiring kit for 50$s the kit did not even come with a grounding wire or a fuse for the 12v connection he told me it would work he just wanted my money read more