The operations manager, Stanley Briggs, is a joke his employees thinks he's a joke. He lied to me about a factory part that was on my car that his car wash broke off of my car. He said that nothing like that had ever happened, meanwhile the day it happened 2 employees said they had knowledge of the exact thing happening to another Hummer. He made our entire conversation out to be a joke, in which case he laughed. Then decided not to give me the owner's information, I think he wants people to believe he owns this car wash, but he doesn't. I have never been talked to so rudely in my entire life, especially by a customer service employee. He also made it a point to make sure I knew that the employees that told me this would be in trouble, apparently telling the truth is against this company's policy. They will not fix my car and he decided to end our conversation when I asked him if he would drive a broken car around. Stan Briggs does not own this car wash no matter what he may be telling people, he doesn't even have part ownership. Do not go here if you enjoy all the features on your car that you would like to keep attached, again this was a factory part, not after market. However, the employees are very friendly and did try to help, but he put a very quick stop to that. read more