I've shopped at this location for a while and I also get my brows done here by Jazzy. I've had my eyebrows messed up SO many times in the past, so I'm super picky about who I trust with them, but Jazzy is literally the one person I will let touch my brows lol. She does my wax and tint and they come out sooo good every single time!! I seriously always get compliments on them after I get them done. Aside from brows, I've always had a really good experience shopping at this location too. The girls are super attentive, helpful and actually make you feel welcomed when you come in. The vibes are always good and upbeat, and there's usually someone around willing to help if you have a question or need a recommendation. Definitely recommend booking with Jazzy if you're looking for someone you can trust with your brows!! read more

This store has the worst customer service! Every experience here has been terrible, and they don't care if you're spending a large amount of money, they treat everyone equally bad. The employees are rude and act like they're working in Beverly Hills just because it's within the Whittier-Friendly Hills vicinity. Seriously, the staff needs to get a grip and take some customer service/satisfaction training! Line staff is a huge reflection of management. read more

JOSIE is the BEST ! Josie helped me pick out my makeup & was amazing! She really took her time and explained each product she recommended, and she totally nailed it. I love everything I got. I really appreciated her help !!! it was nice not having to go back and return anything for once! read more

Always have what I'm looking for. Employees are helpful! If you have any questions, someone is always willing to answer.

I had went to Sephora at Whittwood center was looking for new foundation. So me and my friend went into store inside the kohls. The girls in there where no help!! We asked if she can help to find the right foundation for me and she says we needed to make appointment for make up artist which doesn't make sense wasn't looking for a make-over!!! So my friend said let's GO!!! So we went to ULTA across the street. We were looking around for a make up and we ran into super nicest make up artist. She sat me down on the chair. She took her time to wipe my cheek and match me up with the perfect foundation.. I think she said her name is MAZZY she has a percinig on her lip just in case I got her name ,, I will definitely be coming back to this store . She was such a pleasant person to speak with as well.. giving her all the 3 ddd's for being DELIGHTFUL, DEDICATION, DEVOTED!!!! Kudos to you keep up the great attitude.. read more

Ulta Beauty - This the foundation she help me with the - Hair Salons Near Me - Whittier, California

I had such a great experience at the Ulta in Whittier and just had to give a huge shout-out to Denise! She was absolutely amazing during my checkout -- so calm, patient, and kind, especially while I was using multiple gift cards (which can be a lot, lol). Her energy was genuinely warm and made the whole experience feel easy and stress-free. You can really tell when someone enjoys helping people, and Denise is definitely one of those employees. Thank you to Denise and the entire Ulta team for always being so welcoming -- I truly appreciate it! read more

I was in the area and decided to run into Ulta and purchase my Nutrafol. As usual, I ended up walking the whole store and I had some questions with Ulta products. When I first walked in, Vivian greeted me then Ivette helped me by guiding me to several products and answering my questions .both lados were very helpful. Next time I'm in the area. I would definitely visit this store again . read more

What an Easter Sunday here at Whittier blvd Ulta! I get it's a religious holiday and you might want to hang with family. You should've called out. Every single employee is rude from the shimmery shinning guy that was too lazy to get double check storage for a shade to the employees standing around. I had to walk to get their attention to sign us in. And while waiting for our services we watched people be treated with a lack of urgency and "want to do it" sorry ulta management but do better!!!!!!!! On the plus side my partners brows were BEAUTIFUL . Jass you were AMAZING and worth the nasty experience read more

Ulta Beauty - Jass is the best - Hair Salons Near Me - Whittier, California

They always have everything in stock that I'm looking for ! Service is great and staff is always friendly. Even if checkout line seems long it goes by pretty fast! read more

I had to get foundation for a special event and my preferred one as well as the ones my friends recommended were out. Azareth was so kind with helping me find one that matched my shade and worked for my skin. She color matched me with the first foundation she pulled and it worked perfectly with my skin. She was very patient with explaining the product to me since I have limited knowledge of makeup. She made the whole process so much smoother and much less intimidating. read more

This ulta used to be good but within the last year they're out of so many products all the time, employees are just standing around talking instead of filling up the testers. Now that they don't have as many testers I'll go to Sephora. Also 'm incredibly disappointed with my experience at this Ulta location. Aside from the ongoing issues mentioned in other reviews -- always being out of stock on products, no makeup samples or testers available -- what I witnessed today, January 31st, was completely unacceptable and frankly heartbreaking. An ELDERLY WOMAN in a WHEELCHAIR who didn't really know how to use her phone (!!!) was trying to resolve a payment issue (I think that's what it was), visibly upset and struggling. Instead of stepping up to assist her, the employees told HER to make the call to Ulta's customer service. They continued helping other customers while this poor woman, who clearly needed extra assistance, was left to navigate the situation on her own. IT WAS SO SAD. This behavior is inexcusable. No elder should be treated this way. Compassion and basic customer service should have dictated that the staff handle the call for her and prioritize her needs. Watching her be disregarded and made to fend for herself was genuinely upsetting. NO ELDER DESERVES THIS TREATMENT. Ulta, you need to do better. Your employees must be trained to recognize when a customer, especially a vulnerable one, needs hands-on support. This was beyond disappointing -- it was disgraceful. Please address this. No one should have to endure that kind of treatment., today was my absolute last time at any ulta. read more

Ulta Beauty - So much products without samples - Hair Salons Near Me - Whittier, California

I booked a 3pm appointment with a stylist. They send me a text the day of they had to cancel . How unprofessional is this! In a panic now! read more

Ulta Beauty - Cancellation the day of my very special event - Hair Salons Near Me - Whittier, California

Bought something online. Came to pick up. Sat there for 5 mins and nobody had come to my car. It was busy, but there were employees not doing anything. I was in a hurry... literally all they had to do was bring it out. Left two stars because they were fast with marking it "ready for pickup" despite the actual pickup not being as.... Fast read more

I went looking for a specific item, but didn't get to get it because none of the workers helped me but helped all the ladies around me. Maybe they were just busy but what really bugged me was the cashier told me that I would get some kind of gift with my online purchase. There was never a gift.! read more

Arianna from Lancome helped me today with my first color match. Very professional and easy experience that made me feel welcomed in a beauty store. Will definitely recommend this location. read more

Had the worst experience with the beauty brow bar here. The girl completely thinned out my thick eyebrows and made them uneven I usually go to a different location and have never had this problem before. I live further from this location so it's been a hassle to get a refund when I tried calling back to see if I can still come in for a refund I was left on hold for 40 minutes very unhappy with this location beware!! read more

I stopped by for an exchange and new color recommendation from their Mac rep. This was on Monday, 11/24 at about lunch time. Everyone was so kind and helpful. And the Mac rep matched me perfectly! I don't live in the area but if I did, it would be my preferred store! Thank you! read more

Today 1/09/26, I went to this ulta at around 10:40am, to purchase 3 items. I was not helped on the floor which was not at all the issue as I prefer to shop independently. My issue was with an assistant manager. Redish hair, glasses, bad/passive aggressive attitude. I was smelling perfumes. And decided I wanted the Burberry goddess parfum. Since it was locked I asked her to grab the regular goddess scent for me. She unlocked it, snatched it quickly, gripping it so I couldn't see it, and refused to let me hold the item when I told her I was walking over to pay. I worked retail for 3 years. I understand by her saying she'll hold an item for me at the register she thought I was going to steal it. Please check my transaction history, I don't steal. The cashier was super sweet. I walked over immediately after, because as I said I was walking over to pay, and asked the cashier for the perfume. She brings it out and it was the wrong one. I was like oh I'm sorry I asked for the regular one (because there's a light one, regular one, then intense). The cashier goes to the assistant manager who was a couple yards away, and explains how she grabbed the wrong one. The manager goes "what ?! She asked for the regular one that is the regular one. The other one is intense!" And I'm just dumbfounded at this point. Like you're a couple feet from the fragrance section? Just switch it out it's not a big deal. And also I can hear you. So unprofessional. Misery likes company though. I kept my cool. I even revisited the Burberry to make sure I asked for the right one. Then her and I went back to the case. And she was trying to just tell me how I was wrong and asked for the wrong one (I did not). No apology on the miscommunication or anything. The cashier is actually the one who apologized, God bless her. Racial profiling and lack of accountability from the manager at 11am, like it's too early for all of that. read more

Disappointed long-time customer unjust service denial!!! I have been a loyal customer of Ulta Beauty in Whittier for many years, and I've always enjoyed the salon services there. So it was very disappointing when I recently had an appointment cancelled by the salon with the explanation that I had two "no-shows" on record. According to what I was told: One alleged no-show was last year 2024 The other was this year 2025 Because of that history, the salon canceled my appointment without notification, I called for an explanation and they said they will no longer accept my appointments. I can only come in as a walk in. Here's the problem: the stated reason is incorrect. I explained to them in one case, the stylist cancelled on me, and she said she would call back to reschedule and she never did! So then I made another appointment. I never intentionally missed an appointment -- and certainly not twice. Their computer system is obviously not working. For a business to policy-cancel a long-standing client's booking based on inaccurate data is unfair and frustrating. I would expect clearer communication if a business keeps a "no-show" record, that should be accurate and the customer should be given a chance to review it. Rather than simply cancelling future service, I wish the salon had reached out, explained the record, and allowed me to either confirm or contest the information. It's extremely disappointing that after years of patronage I now feel like I'm being denied services for reasons that are not true. I hope Ulta Whittier will review their system, correct any errors, and reconsider how they treat loyal clients when there's a misunderstanding. Bottom line: If you value a business relationship, it's important that record-keeping is transparent and staff address issues respectfully. My experience here has shaken my confidence in this location's salon management. I will no longer be returning here unprofessional. I spoke to manager Eric and I appreciate he's feedback Thank you read more

One more time I was ignored it always happens when victor is not there but thank you for the help gg great job girl

i came into ulta looking for something for my girlfriend and azareth was really helpful and didn't rush me

1/20/2024 - shout out to the morning pick up crew. They really went above and beyond to expedite my order. I had a bad experience at the Pico Rivera ulta and lit3rally whittier is always way more friendly. Like they actually care about good service read more

I usually don't frequent shops like Ulta . Went in to purchase a gift card. I was asked if I wanted to sign up for their rewards program. I explained I do not shop here , so I would not be interested. She insisted two more times I politely said: "No" Finally she said that she needed my phone number in case something went wrong with the gift card. Really?!? Give me a receipt - the receipt will show my purchase. Anyways it was exhausting..... I understand they probably work on commission and need to get phone numbers for marketing, But don't make shit up. After the last "NO!' the cashier gave me an attitude. Practically throwing the card at me , turning her back at me....no "thank you have a nice day!" I was SHOCKED! I said : "thank you, bye"...she completely ignored me! Reminds me of why I do not frequent these types of stores. Anything I need, I buy online, people are rude AF! read more

Went in for beauty products, seconds later felt like I was auditioning for a full on soap opera fainting with such ease an actress would probably find such scene difficult to recreate. I don't remember much from my brief vacation on the floor but what I do remember was the ulta staff helping me and the manager Denise rushing to me. She was the calm in the chaos while I was clearly glitching like a phone with no storage. There was no hint of panic, no hint of judgement or inconvenience, just "you're safe energy" from her. Huge thank you to her for turning an embarrassing medical moment of mine into something not to feel embarrassed about and showing her concern for me. Pay her more, promote her, let her cut the ribbon at the new stores, she helped me out in my time of crisis and now I'm only medium traumatized. I only say medium because yes it still indeed is pretty traumatizing fainting in front of the beauty store I go to. Ten out of ten don't recommend fainting but hey if it happens here at least you know you'll be tended to. read more

*3 TRIPS TO GET WHAT I PAID FOR* NO courtesies offered for the inconvenience they caused me Made me feel like I was being accused of theft, borderline criminalized, by statement of "checking security cameras" and demanding my receipt after I had verified my purchase over the phone with the same supervisor. As a woman of color, I advise my fellow poc to check your bags BEFORE you leave the store to avoid all of this extra stress and patrolling. Used to be a long time customer of this location, but I can take my business where it's welcomed. read more

This review isn't for this particular store but for the company overall outlook. I took the "survey" and was offended when they ask what year I was born. It seems you can't be older than 19 to shop there. Not good ULTA. read more

Ulta Beauty - Hmmm. 2002? Do I can't be older than 19 to shop here??? - Hair Salons Near Me - Whittier, California

I stopped in the Whittier location today to make an exchange. The exchange was handled with ease. The cashier was Camille. The reason for not giving 3 starts is because Camille did not inform me I had reward points that are expiring this month. I asked her to check my points but she finalized the sale at the same moment. She looked at me and said you have $6.00 you can use next time. I should have been offered to use them this time. In the past the cashiers have always been great about pointing out that I have accumulated points that can be used. I guess Ulta has changed their policy and it is up to the customer to remember this now. I don't shop Ulta frequently and I can purchase all the products elsewhere or on-line. Since their customer service has declined I think I might take my money to a different business. read more

This was my first time coming to a salon after dying my hair at home a few times. I wanted to book an appointment here but not after the rude customer service I received from a hair stylist with two different colors in her hair. She looked at me up and down saying discouraging things about my hair, when I wanted to feel confident here. I wouldn't even recommend the services here if the employees are rude. Takes away from a beauty experience. read more

This has been a long time coming - I have been meaning to write a review for my first salon experience. I booked with Jen who did a color correction and she knows her craft!!! I finally feel like myself again after years of just feeling unsatisfied with my hair done by private salons (not Ulta) the Salon at Ulta is so underrated! It's amazing!! the chair equipment and shampoo bowl are so comfortable and that's helpful for someone like me who has sciatica. I love the openness and it's not stuffy in there like regular salons. The environment is separate from the store and I love that. Also the staff were in great spirits and everyone got along I love to see that!! I actually felt like I was at ease and relaxed while I was there. Book at an Ulta you will not be disappointed. thank you Jen and team for making the experience fun and comfortable! read more

Waited for curbside order for 15 minutes and no one ever came out, had to get off and get it

Whenever I go there I spend at least an hour since they have so much there. I like that you can sample most things before you buy it. I had several workers ask if I needed help finding something. They were all friendly and I did get good information. There was a long line to check out, but I can't wait to try the Lancôme Renergie Discovery Set that I purchased. read more

While I love the Ulta Store chain, I have only experienced the Whittier Ulta twice, because the employees are extra salty and rude. I didn't feel welcomed, and I immediately felt anxiety due to the manager standing near the door loudly calling out orders. The only good part about that store is the associate named Arianna. She went out of her way to help us find products, and also matched the foundation to my complexion in an extremely kind and polite manner. If I ever go back there again I will look for her. read more

Dulce gave my 6 year old daughter a cut and style. She was very patient with her and made sure she was comfortable each step. My daughter was a comfortable and her station was clean. Nice to know I can go here for a simple quality cut without breaking the bank. read more

Ulta Beauty - Hair Salons Near Me - Whittier, California

I came into Ulta today looking for some hair care products. I came across a very sweet girl named Briana. She was amazing! She was very attentive and extremely knowledgeable in hair products. It's so nice to walk into a store with great customer service. Thank you for being so patient and nice read more

Ulta Salon: MIGUEL, that's his name, remember it, write it down, book the appointment, here's your sign, just do it! You will not be disappointed with his services. He is 10/10, he takes his time and is very patient, and walks you though any process he takes. I have found my favorite stylist! I will be recommending him to my family, I love my hair cut and his work is amazing! Woo hooo!! read more

The staff was very helpful! They were able to find everything I was looking for. Yesssssssssssssssssssssssssssssssssss

Hours on Yelp say open until 10pm on Sat. Arrive at 9:18 to pickup an online order and store is closed!!!!! Totally different hours posted at the store. This is ridiculous and super inconsiderate of your customers!! Do better! It's 2024! read more

I haven't cut my hair in about 4.5 years, decided to Go to Ulta in whittier, to get a hair cut and bayloge(don't know if I spelled it right) well I thought My hair was going to get the best since Tamar was the salon manager and the only master/elite stylist! I was suppose to lay 285, but I had a 20% coupon, so it came out to be 235. With out tip. My hair cut is horrible! My layers suck! And I asked for volume and I have NONE!! I HATE IT! After almost 5 years without cutting it I thought I was in good hands! Even though I'm not a stylist I think I know what my hair should look like! Those Ulta classes ain't doing her good. If she's getting paid as a master/elite. So I went back today and complained, they are giving me a hair cut but I beg them not with Tamar. I have an Appointment this week with Linda and I hope she redeems Ulta salon. read more

Ulta Beauty - Asked for a Layer hair cut!!! Horrible!!! - Hair Salons Near Me - Whittier, California

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I hate my haircut it's horrible. So badly cut. I'm still emotional about it. Worst cut ever!!! No wonder he wanted to curl my hair, so I wouldn't notice what a horrible job he did. I was expecting more from the hair stylist ... I wish I wouldn't have tipped him .. I didn't notice how bad my hair was until I washed it and started styling it and saw so many in even and badly cut layers. I'm emotional it's horrible ..I want a refund !!!! read more

I've had descent experiences here in the past but they're mask nazis and not letting you come in without a mask completely over your nose. I was yelled at by a cashier as soon as I walked in, in front of all the customers in line and later asked behind plexiglass and a mask that I needed to pull mine higher up to cover more of my nose. Not sure why I buy things from businesses that refuse to comply with the CDC and not letting vaccinated people go without masks. read more